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December 2018 by Tiffany T.
I also got a bill from Pathology/ICQ Search & Recovery dated 3/17/2015 for the amount of $170.72 Interesting that so many people have the same exact date of service for similar if not exact same amounts. Additionally of note, these are all for preventative care services that no one should be charged for. Curious what everyone has done to resolve this? I got on the phone with them and they "paused" my account while they send me more information that I requested to contest this. I'm also going to contact the insurance company that I had THREE YEARS AGO to get some proof. I think this is all BS but also don't want my credit affected.
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March 2018 by Sara C.
Lying cheaters! I too just got a bill from a service from three years ago. I have proof that the insurance company AND I paid! I will report you now!
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February 2018 by D R.
I.C.Q. Search and Recovery is on YELP. WCCL/PathologyInc. failed to submit insurance claim w/in year of service. Collections contacted me 3 yrs after sevice. I.C.Q. Search and Recovery refused to speak w/ med. insurance. The letter addressed a charge for services in 2015 for the amount of $$$$. I found the bill I received. I had called the billing department with my medical insurance information in 2015 which PathologyInc/WCCL already had since they had submitted claims for other services in 2015. I never received another bill. after I called PathologhyInc/WCCL According to my then insurance, a claim was not submitted for the date in question. My insurance informed me if PathologyInc/WCCL did not submit within a year, they will not pay. My insurance requested that PathologyInc/WCCL resubmit with proof of timely filing; or have the PathologyInc/WCCL call my insurance. I called the collection agency I.C.Q., they refused to relay the information to PathologyInc/WCCL since the claim was not submitted within a year of service. I.C.Q. requested I submit the claim or pay the bill since it was my fault PathologyInc/WCCL did not submit the claim. I informed them I called PathologyInc/WCCL billing with my insurance information on date in 2015. I wrote the date and what information I gave them. I failed to write down the name of the operator. The I.C.Q. (Amber) said that I could be making up the information - without the name they cannot look at their 2015 logs to verify. Amber stated she will give me an extension of 60 days so GEHA could process the claim I SUBMIT. I did not bother to ask them to call GEHA at this point. The I.C.Q. (Amber) stated PathologyInc/WCCL sent 3 statements in all within 4 weeks of the service; the last one being my final notice which was received 25 days after service. I only received the last one and called the billing department with insurance info. Since I did not hear from them, I thought they were paid. My insurance was upset at how PathologyInc/WCCL and I.C.Q. are handling this issue. So I have and am filing complaints against Laboratory Corporation of America and I.C.Q. with the Better Business Bureau. I am also filing with the Office of the Attorney General - fill out the Consumer Complaint Against A Business/Corporation Form against both Laboratory Corporation of America and I.C.Q. Finally, I am also submitting the Los Angeles County DA's Office Bureau of Fraud and Corruption Prosecutions Consumer Protection Division Form against both Laboratory Corporation of America and I.C.Q. I know there are several other consumers out there that are being scammed by these shysters. PLEASE FILE COMPLAINTS USING ONE IF NOT ALL THESE LINKS! I spoke to my attorney - Dispute with Equifax, Experian, and TransUnion as well. PROTECT YOURSELF FROM THESE PREDATORS.
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November 2017 by Yubing Peng
I just received one bill from ICQ Search and Recovery for a treatment that took place more than one year back. I found out that Pathology Inc. had a wrong procedure code when filing a claim to my Insurance so that my Insurance rejected the amount because of the incorrect code. And they had a year to file the claim again with the correct code or to send me a letter and instead i receive random bill from a 3rd party collection company. Alfred F Liu is definitely an irresponsible person.
