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March 2024 by Barbara M.
Courteous and informative service. They had the part I needed and it was done in a timely manner as indicated
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March 2024 by Maynor G.
lol came in for an alignment 4 hours before closing No cars here And they couldn't take anymore cars Place is a joke Close it down
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February 2024 by Genie G.
Abraham was awesome! Excellent service, quick info and answered my questions. Great turn around time! Very helpful and made sure to call me when it was done and promised it by end of day. Very appreciative! Come here and get taken care of, you won't be disappointed. They didn't have my tires in stock but ordered them quick and made it happen! Thank you thank you, I didn't have to call of work the next day thanks to them.
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February 2024 by Jose Pena
Top notch work here. Friendly mechanics and there alignments are centered perfectly.
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February 2024 by Brendan Noonan
Don't go there if you have an urgent problem. I got a nail in my tyre on way to airport. Told the totally unhelpful woman at reception about my situation and she said I have customers booked in. Explained I had a flight to catch but same answer. Then asked if I wait will it get done in time- her answer I can't tell you when. She really needs to go to charm school. Totaly unsympathetic.
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February 2024 by Flowers Bloom
Great! They do a great job.
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January 2024 by Nyssa W.
I came in with my work vehicle displaying a check engine light and battery issue on a Friday. I expected a call from them at some point letting me know what the diagnostic said. I had to call on Monday to hear they think it's my battery (I told them it was) and they said they couldn't start my car because the battery was dead. Duh. I had to jump my car to get it there! It took a weekend for these people to sort that out. Then, the person says they are trying to get approval to replace the battery but they're calling the wrong place. So they get approval and my battery is done, they call and tell me it's done. She said they ran a diagnostic and itvwas just the battery. I get in the car and start it-the check engine light is on. Icall and she said the technician said it was not on when they started it! Any tech knows the light may go out, but I had reported the check engine AND wrench. The minimal they had to do was run a diagnostic by sticking a reader into the car and let it do its thing. Needless to say, I drove home with a check engine light and I'll never go here for my car or my work cars ever again. So disappointing. I didn't even leave the driveway. Went home and started it again, check engine light still on. I expected them to be the experts. Not me telling them the light may go out when you change a battery, they should know that. Doesn't mean the problem is resolved! So upset
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January 2024 by Ellen DuVan
As usual this store was a disappointment. Tried for even a car battery in past years and always got a mean attitude.I bought tires less than ten thousand miles ago at a now closed pep boys. Went to this one. On the phone was told honoring the warranty shouldn't a problem. Well, I get there and it is a problem. All four tires are separating (delaminating) I need new tires. This store said tough, you bought them at a now closed store so we have no record of your tires. "This happens every day, so what."The flippant attitude was just uncalled for. It is a corporation. How do you not have records? Ans if this happens every day how do you not help your customers?!?!My tires lasted less than ten thousand miles! Your solution is sell me four more?!?!??? 1, your tires were defective. 2, you didn't honor your corporate warranty.Why would I let you hustle me into four new defective tires????Rather glad I have nothing left on my car now from pep boys. I never have to go back and never have to waste money on useless warranties
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January 2024 by Jon B.
I am not getting a discount for this review. This comes straight from the HEART. These people take me back to a time when the customer was always right. The staff that works at this Pep Boys goes above and beyond. I had a brake job done at a crappy facility that shall not be named and these incredible people at this particular Pep Boys diagnosed the issue and fixed it in short order. I will always swear by them, and if you want quality service, you should too! Above all else, they made me feel welcome and listened to at every step of the process, and in my book, that goes a very very long way.
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January 2024 by julie keegan
Boy was I blessed with the availability of a next day appt for an oil change w/ synthetic blend AND the price was excellent. Great work these guys and girls.Thanks again Pep Boys. Julie Keegan.
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January 2024 by Shanley C
Great service, always very thorough
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January 2024 by Julie Armendariz
So grateful to those who worked on a holiday, and did it with kindness, friendliness, and didn't take all day. Honored a coupon, and took care of my cars needs. Thank you
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January 2024 by Eric Hong
Extremely satisfied with the friendliness and service of the staff here
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December 2023 by Sarah S.
Abraham was awesome and helped me and my vehicle get the required services needed efficiently and even made my day! Highly recommend! Thanks Abraham!
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December 2023 by Tom Saldivar
Nancy, the service advisor was very prompt and professional and knowledgeable. Jorge, the tech was also very thorough and neat. No grease stains on our vehicle. Thankyou
