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February 2024 by Zonia Z.
Everything here is overpriced. Today Valentines Day they are taking advantage of people who want to give flowers to their love ones. They did not put prices on flowers and basically hold people to the price and when people try to pay they are expensive for cheap flowers Stealing and deceiving
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January 2024 by дууシRobertoッ
Lorna from the cake section did a wonderful job she went above and beyond providing wonderful customer service, not to mention her awesome sales experience on selling me a cake for my friend, Hector Artemio Renteria Lopez. Will be coming again!!
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January 2024 by Mikie Sandoval
Always convenient
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December 2023 by Kim T.
the service is terrible.I had a issue with a card gift that was purchased there,I even had the receipt. Either Manager would get me a kind word and acted like I was idiot. NEVER will go in there again for any PURCHASES!! and they are super expensive!
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December 2023 by Lauren Petrucci
Can't belive they put expired food out with new dates and sell it. Won't buy any per-made foods from this location! No wonder it tasted funny.
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December 2023 by K-Nasty The Skank
I love this place they have great customer service, and all the employees are friendly.
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November 2023 by bridgette werner
About half of my items in my pickup order were missing, not because of out-of-stock or the staff member would have mentioned. Live chat agent is worthless. No one picks up the phone, no one to speak with when I went back to the store a second time to have my order fixed. I have been shopping here for 12 years. This service is unacceptable & my shopping is going elsewhere.
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November 2023 by Lainy C.
This Ralph's has terrible customer service. They refused to let me return defective items unless I waited in the normal check out lines which had at least 10 people in maybe three open check out lines that extended far into the checkout lines on a Friday afternoon. Remember the obnoxious commercial they used to run all the time boasting "Fast checkout at Ralph's?" I guess they had to stop running that since checkout lines at Ralph's have become absurdly long at all hours even for self checkout.
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November 2023 by Kaela Soriano
I recently visited this store location to replace an Amazon gift card because Amazon's policy stated that the store in which it was purchased is required to replace it. I went straight to the front desk and explained that the "claim code" was not fully printed on the card. The employee, who may have been the manager, became very defensive and rude and immediately cut me off and wouldn't let me explain why I was there. Instead of hearing me out, she yelled at me "WE DID NOT DO THAT. WE DID NOT SCRATCH THAT. WE CAN'T DO ANYTHING." I was immediately taken aback by her attitude and tried to calmly say that I was not blaming her or the store and that I'm just trying to follow the policy. However, she just walked away and I was left in shock. This kind of customer service and behavior is inexcusable. I'm sorry if I caught you on a bad day or time but that kind of behavior was uncalled for. I am very disappointed and will be calling and emailing the company to file a formal complaint.
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November 2023 by Bonnie M.
The last 2 times I went to the pharmacy the female pharmacist was nicer than usual. Now I am not sure if this was the same one that I had issues with in the past- but I suspect it might be a different one. Either way, Kudos whether they hired someone better, or got their current one to be more polite, it's an improvement. Ernie is as always, the best pharmacist you could ever ask for.
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November 2023 by Irms R.
staff is friendly, store is clean, variety of options to choose from, price is somewhat reasonable.
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October 2023 by Chong Yun
I went to Ralph's Market to buy the groceries tonight. They had a huge parking lot, and they had plenty ofparking spaces. There weren't many people at the parking lot.As soon as I entered the store, I sawthe Starbucks inside of the store, butit was closed already. The store was maintained cleaned, and they wereorganized with the products.First of all, I got a bottle of distilled vinegar to clean the kitchen.This Ralph's store offered deli sectionswhich include pre- made foods. They had all kinds of salads, sandwiches, Asian foods such as Susi, Teriyaki Chicken Bowl, and Grilled Shrimp Dumpling. Also, they had pre-made enchiladas, macaroni & cheese, roastedchickens &other pre-made foods.I bought grilled shrimp dumplings androastbeef sandwich. They were freshmade foods.Secondly, this store had a large section of kitchen ware. They carried all kinds of pots, pans, dish wares & cooking utensils.Thirdly, they had a small florist section.I saw all kinds of seasonal flowers. Also,they had displays for the flower arrangements.Lastly, this store had a pharmacy, too.The pharmacy was closed tonight, butIt could be convenient to buy groceries and pick up medicines at the same place.I really liked this Ralph's Market. I would recommend this Ralph's store to everyone. They offered more than just the regular market.
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October 2023 by Jatis Flowers
Marvelous, they had everything I needed for a quick dinner! Thanks Ralph's team in Torrance.
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September 2023 by Debra J. Tomiyasu-Sams (Puan - J)
At 4:00 pm, a lot of the shelves were out of products. Only 2 check out open and 1 express lane with more than 5 customers waiting per line. This is the 2nd time that I have come to this location at this time, and the situation was the same. Poor management.
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August 2023 by July
While shopping at Ralph's, I couldn't help but notice a man who seemed to be following me with a rather unsettling expression on his face. It was quite disconcerting, as I observed other individuals engaging in shoplifting activities, taking advantage of the store's lack of vigilance. In the attached picture, you can see the intensity of his anger as he continued to monitor my every move until I reached the checkout line. His persistence in making my shopping experience uncomfortable is something that I feel compelled to address. It is crucial to acknowledge that people have emotions and deserve to feel safe while going about their daily activities. I hope others consider this before shopping there if you believe in justice and equality for all.