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February 2024 by Nick G
The Asian guy wearing sandals and house clothes ignored us the whole time. He must be the owner or related to them because he looks like he doesn’t care about being there at all.The place was a mess and we left with nothing because we stood at the register for TEN minutes without a greeting or any acknowledgement. I get that you may be working on mobile orders but it only takes 5 seconds to let us know you’ll be right with us.I recommend Nektar across the street. We ordered and got our drinks in less than the ten minute we waited at Robeks.
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February 2024 by Scotty Chandravongsri
went in today looking forward to a protein smoothie after my workout and was really disappointed with the service here. They did not greet us nor did they acknowledge us as we were standing at the register for atleast 10 minutes. we were also the only ones in the store. I can understand if they were busy, but at least greet us or let us know that you'll be right with us.it was soo bad to the point we left and went across the street to get our protein smoothies at Nekter instead. And we got better service there!!!You guys lost a customer, I will definitely not be going back to robeks ever again.
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January 2024 by John Jackson (JJ)
I recurved a Grubhub delivery and my order was unacceptable. My usual drink is $17 and I received a barely half full drink the other half was foam. I ordered a shot of wheatgrass and received something yellow. I tried calling and no answer at the location. I am so disappointed that this would even leave the store this way. Maybe I got the wrong order, but if not you should check up on the integrity of your workers.
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January 2024 by Patricia Barron
How can the manager leave these guys so short-staffed? There's only one guy working and 6 customers here in the restaurant plus door dash orders coming through non-stop. Very irresponsible of management. And this isn't the first time I see this happen.
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October 2023 by E g
Asian dude with the ear pods and tattoos. Walked in. Never said anything to us. 10 minutes goes by. He touched bleached towels, food, smoothies and then set it all on the counter. This place needs to redo its training and food handler cards. Or just fire this guy. We ended up walked out after 12 minutes standing and waiting to simply order. Went next door.This is our 2nd attempt here. Same guy, same story. Won’t be coming back.
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October 2023 by Tammi Burch
Don't waste your time coming here. Service is rude. Go across the street to nectar where it's very clean and they have great customer service. There was an Asian guy who just stood there with his arms crossed popping gum or something in his mouth and the other guy did make my smoothie and I would have to say the Smoothie was delicious but the service and how the food is just sitting in open air is bad and I'm sure it's all spoiled
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October 2023 by evsdmpples 1
This is probably the worst Robeks I've been to. I usually come and they are super slow and have no customer service. Tonight I walk in and stood around for about 10min before someone even came out. But they really didn't come out I noticed him sitting in the corner and got his attention. I also called the store 2x while waiting so someone could come out. Needless to say no answer. This isn't a one time thing, this is all the time. But ehhhh it's the closest one to my place so there's that. The owner might want to do some retraining.
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October 2023 by Tye R
Arrived in the morning. Everything was dirty tables dishes ,counters. Seemed like it was the end of the day already but it’s not.
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October 2023 by Rachel Wilde
Hygiene is awful!!!!! Went to get 3 smoothies today and the employee was outside smoking cigarettes on his phone. When he eventually came in he didn’t wash his hands, put his cigarettes in the back, took my order and proceeded to touch all my fruit and vegetables with his dirty unwashed cigarette hands and not even gloves. Younger Asian guy with AirPods and tattoos on his arms for management reference. Took his airpods in and out. Still didn’t wash his hands. So not acceptable. I was starving. Smoothie tasted like cigarettes. Such a waste of money on 3 smoothies that didn’t get touched and were thrown out. Will NOT be coming back which is a shame because I love the smoothies here. My order took over 20 minutes and I was the only one in the store. Unfortunate because it has been great in the past. So disgusting!!!!!!! These employees need to be updated on sanitary protocol or look into some better employees. I never leave reviews but I was so disgusted watching these smoothies be made I wanted to throw up. Should’ve asked for a refund and left.
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October 2023 by Claudia F.
7.15a.m. Thursday morning and still closed ?
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September 2023 by Stacy V.
The food is ok. However, they only have one gentleman in the mornings (like Sunday mornings) who is usually on his phone, and he makes your food awfully slow. So, make sure to order beforehand online if you are going to be ordering in the morning, because or else you will be here for 30 min waiting for your food/drinks with no one ahead of you. I've had this experience SEVERAL times coming to this Robeks.
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September 2023 by Elizabeth O.
The quality has gone DOWNHILL in this location. The queen of all greens is not even blended correctly it tastes like I'm biting into a raw vegetable, and no juice at all. Last time I got the gorilla protein one and it was also horrible it tasted like wood shavings. Also the employees are so unfriendly, it's clear they hate their job. At least fake a smile...
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September 2023 by Tamara B.
I just finished a workout and was going to go to Jamba Juice, but I thought I really liked Robeks protein drinks, so I drove all the way over here, and the customer service is absolutely horrible. You have one person making drinks and the other person standing behind the counter pudding stuff in his mouth and not even saying hello how are you, nothing. I will say the other younger gentleman made my smoothie, and it was delicious. But with a lack of customer service and looking that it's not very clean, I will not be back. Fix your staff here. Make them want customers to come here!! They need to greet people and have better energy!!!
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August 2023 by Romell P.
If you like staff members that put their finger in your lemon ginger shot because you pointed out that the drink they poured only fills a third of the cup, this is the place for you!
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August 2023 by Agnes S.
DO NOT COME HERE. PERIOD.I was appalled when I walked in. Dirty, trash on the floor, gnats flying around... There was no one in line, yet the 2 employees were just standing around, not cleaning or taking care of things. I should've just walked out but I was in a hurry and didn't have time to drive across the street to Nekter (so much traffic on Crenshaw these days???). Ugh, never again. They should 100% shut down this store or hire new management who actually care about cleanliness, quality and customer service. Disgusting.
