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February 2024 by Vashawna Wiggs
John was amazing at being so patient with me showing me options allowing me to pick the perfect unit that was convenient for me. The grounds are clean and very well protected, I am very confident leaving my belongings in this company's hands. THANKS JOHN!!!
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January 2024 by Patricia washington
Excellent customer service, John was nice and knowledgeable.
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January 2024 by Alicia Williams
Parody was very helpful today in helping me get a new unit. She even took time to show me the new unit before I purchased it.
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January 2024 by Ai Ba
PROS: Excellent customer service. Clean unit, except for a spider. (I dont know how it eats there.) Well-lit room. Bathrooms available. Easy to pay online. CONS: Only one entrance that you can bring in the dolly. Pathway to main entrance can fit one person moving in and out. You have to stand aside for another person to pass and hope there's no one unloading right at the entrance, which will block your path. Its kind of a fire issue when they block the ONE loading entrance/exit. They shouldn't allow anyone to park right in front on the entrance. There isn't a real ramp. Its more of a 3' wide walkway. "Ramp" has the bumps on the floor so it makes your items shake and drop if not secured. Only 3 dollies, so bring your own just in case. Locks they sell are special type that only fit their door, so the $19.99 lock you bought from them cant be used anywhere else. The customer service was great, but it took 45 minutes to get my keys and get in my unit. I thought people ended lunch at 2pm at the latest so I went there after 2pm. A worker was still having her lunch break after 2pm, so I had to wait because the other person was helping another customer. Their computers weren't working well. There were two computers, and the second one froze on my worker, so she had to wait for the first worker to finish the first persons paperwork. Then I had to wait for my worker to complete the paperwork for the person AFTER me before she gave me my keys because they had to unlock my unit. The first worker finally took his lunch break, which was a late one. I felt sorry that he had to take a late lunch. He's a nice guy. They should schedule their lunch blocks between 11:30am and 1:30 pm. Anyway, I was pretty much standing around for 40 minutes, since the actual time to give me service (finalizing my rental, charging my card, giving me my keys) was maybe 5 minutes. I didnt need to have my worker show me the unit. I just wanted to see a map and find my unit. I wanted to just go to my unit after paying and getting my "keys," but like I said, they had to unlock my unit, which means they had to go to it with me and take off the lock they had on it. It changed my plans for the day because of how long everything took. The price is good if youre only going there for the discount price. After that, the price is like most storage units around the area. I wouldn't rent here again because of the one entrance, and the narrow walkway, and the limited number of dollies, and the special lock you have to buy.
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January 2024 by Carolyn ADVIENTO
Laroddy was the best she show me the unit super helpful recommend this storage unit.
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January 2024 by Michelle Munguia
We went in considering other places but John’s customer service was so excellent that it made us join secure space. We were so impressed by the walkthrough and how easy the process was it was impossible to walk away. We are very thankful we had John to help us out and making our experience the best. We definitely recommend 11/10 ??
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January 2024 by Lady Lady B
I am repeatedly grateful I found this storage space . They are very respectful, welcoming and helpful. It's a clean facility. Makes me pick up something if I see it :) I can pull up and load and unload easily. Great hours . Security on premises to address our concerns if any or just another friendly smile . Thank you for a wonderful year Mazarady and welcome aboard John . A new friendly face !
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December 2023 by Gustavo Solorzano
Clean and secure facility. Would recommend to any one looking for a storage unit.
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December 2023 by Marissa Perez
Excellent customer service, superbly clean facilities, and competitive pricing. LaRoddy was a true professional, polite, and efficient. Thank you for your care and wonderful customer service, LaRoddy! I sincerely appreciate it.
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November 2023 by Kathy Thomas
Love this facility! Very clean, brightly lit storage spaces. Elevator access very convenient. Friendly and helpful staff at the front office. Bathrooms are always clean as well.
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October 2023 by luck1courier (shamemaker)
LaRoddy is a 5 star manager, absolute pleasure to have met her. Will highly recommend to friends and family for all their storage needs because of her.
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October 2023 by Isa Pulido
LARoddy was great as a manager , she is amazing and secure space is great and will definitely use services again. God bless.
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September 2023 by Jasmin
I realized on my drive to drop off my stuff at SecureSpace for the first time that I really miscalculated the unit I had planned to rent. Luckily, Jason (the tenant manager on duty) immediately came to my rescue and showed me the other options to rent. I was lucky to find a unit on the first floor and everything got moved in within 2 hours with space left over. Yes, I am paying more for the larger unit, but it's cheaper than a mortgage. My niece had recommended SecureSpace (she rents space there too) and I second her great reviews of the facility. It's clean, new and there was a security guard patrolling the facility. I'm impressed and have already recommended SecureSpace to some friends.
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September 2023 by Jack Mink
A little skeezy. Price of unit($70 + tax (half off promotion for first two months)), paper work fee ($25 + tax), must use their locks (($15+tax), and finally the insurance protection unit($10+ tax (gotta have insurance on the unit that they own and they secure))$70+$25+$15+$10 =$120Here I am thinking $75-$100Plus must itemize your belongings for their records.And if you're doing a special, they will charge you for the whole Length of time of the special.$70(month 1)+$70(month 2)+$25(paperwork fee)+$15(their special lock)+$10(insurance they REQUIRE) = $190 +TAXI'd say I was going to have to pay about $210-$215 (walk out price)To move in for two months.Unit 5'x10'Gave it two stars for having the half price deal.I don't like skeezy business tactics.
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August 2023 by Ruth Farias
I just cleared out my storage from here, but it was a super pleasant experience renting a unit at this place. The place is always super clean, well kept & the prices are reasonable. They have climate control units which is exactly what I needed. The employees are super helpful & knowledgeable. I would definitely recommend renting a unit from here. I would definitely rent from here if I had to again. Keep up the great work guys! It was a pleasure doing business with you for these almost 2 years.
