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November 2023 by Joy De Silva
On 11/25/2023 at 12/01 PM i phoned to inquire if you have Reebok Club C 85 shoes for women. A female associate answered the phone and said “we do not carry it in the store.” I think whoever that person was needs a training! I’m expecting she would say “what size do you need, let me check if we have it in stock. I was so upset and told her I was in your store on 11/22 and one of your female associates kindly assisted me. As i entered your store i found the shoes but the female associate who said those are for men let me take you to the women’s side and she showed me the Reebok Club C 85 shoes on the display. Unfortunately, there is no size 6. The reason why I phoned again today is to check if you already have an available size. I tried to call back to speak with the supervisor/manager but no one is picking up the phone.
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November 2023 by Jay S.
Brian Lopez is a very good worker and he helped me get a shoe and they have very good service.
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October 2023 by Jay P.
VICTORIA, has given the best service that I've had and gave us A+ treatment Really Best srvice thus far Keep it coming!!
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July 2023 by Stefany C.
I stopped by to get my son 2 new pairs of sneakers. I took my time trying to choose out the best pairs for my 3 year old and Victoria was so helpful during the whole experience. She's very knowledgeable on the sneakers they carry and she helped by giving us great suggestions. She is really nice, has great customer service, and she made sure that we did not leave empty handed. I am happy with my purchase.
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February 2023 by Erika R.
I went to Shoe Palace Del Amo on Super Bowl Sunday. It was pretty busy and I appreciate the young lady Vivian going out of her way to help me out. She was going above and beyond to call multiple stores for me to find shoes. I loved her energy and she was very sweet. At first I thought she was going to be rude but after she talked to me she was holding a conversation with me about things occurring in my life and gave me the best advice and it made my day. I knew she didn't have to listen but she stayed there and heard every word. I left feeling better as a person, I wish there were more people like her that worked in retail like that. I will be coming back to talk to her again.
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January 2023 by Stephanie Lara
Worst experience!!! This man so called manager was harassing me, and cursing at me, accusing me of shoplifting just for looking at some shirts... smh this is so sad I will never shop here again and will tell everyone I know about it so they dnt shop there either. How can he talk to customers this way!??? Your losing business! We obviously will check something out to see if we like it enough to purchase but once you accuse me, harass me, and accuse me of stealing I’m leaving and never will return! FIRE THIS MAN SO CALLED MANGER NAMED “Carlos” he needs mental help! He’s obviously having a crisis and can’t talk to ppl in a decent manner.
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January 2023 by Noah Taylor
Terrible staff, “Carlos” the power hungry drop out security guard is racist and aggressive, cornering people, swearing at them, unlawfully detaining customers. Staff and managers refuse to do anything about it when it’s all on video, instead want the video taken down. SP the place if you tryna get to new kicks to test and stomp out. Don’t shop at this SP. maybe the owner will do something instead of asking people with video proof to take it down, or we all can show up and talk to them.
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January 2023 by jake nielsen
Wouldn't do return because longer then month. Guess I won't buy early Christmas presents here again.
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January 2023 by Aldo
Employee by the name of Carlos was racially profiling me and my friends
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December 2022 by Monica Lowery
Loved this place the shoes are really reasonable, the workers were nice and helpful
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September 2022 by Guru W.
Thank to the manager Elmer at this shoe palace he moved mountain to make a it happen for me . Head to shoe palace in del amo mall for your needs
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August 2022 by Virgil Baird
Nice stuff
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January 2022 by Loyalty Family
Not so bad.
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November 2021 by Sam Araujo
They had some rare Styles but not a big selection overall.
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October 2021 by Roberto M.
I enter in sneaker raffles every week for the past couple of months and I never win at this location, but I frequently win at other locations. I heard of some shady stuff happening from this location specifically that involves the raffles and staffing team. I don't recommend coming to this location because of the management and certain employees.
