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February 2024 by Jorge Diaz
Phones at a very good price
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February 2024 by William Russell
Not very helpful provider ,can't fox certain issues, need more knowledgeable people
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January 2024 by Chris Sobrito
Informative
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January 2024 by Gary P.
I have been struggling with a phone lock issue for days and consumed over 5 hours of apple and TMobile support. I went into this store, and Daysha W. Greeted me and very quickly understood what was needed. She worked with me 1.5 hours and through a painful call to apple tech support. All the while, she kept her sense of humor and smile. I also appreciated the jovial spirit in the store with other employees and customers, very comfortable. In the end, she did help get me closer to resolution. Now apple support just has to review and delay 2 or 3 days to respond. Yes, they say they literally force several days for a response. Thanks, Daysha and everyone who helped.
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January 2024 by Patch11 B.
I went there to return a product that I didn't want to. I was order 5g home Internet but I got this product with 24 monthly plans. The staff explained how to return and very helpful
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January 2024 by Yeti H.
Edward, the manager of the store, is very knowledgeable and, more importantly, very helpful. He spent time helping me wade through some billing problems and made the corrections
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January 2024 by Linda B.
Finally found the best cellular service & provider! After years of frustration & dissatisfaction with our mobile cellular coverage and poor customer service, I'm so happy to say my search has finally ended. We've had AT&T and Verizon previously. I looked into Mint & Boost Infinity but I'm so glad to have chosen T-Mobile. Daysha & her manager Edward at the Torrance T-Mobile are absolutely the best ever, hands down. I recommend them highly, without reservation!! Love them so much! I briefly walked in & out of two other T-Mobile stores before I chose this store because they were exceptionally professional. Don't hesitate. Go to this store and ask for Daysha. This is not like the other places. No used car high pressure shady vibes here. These are some really good, solid folks here!
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December 2023 by Lexie B.
The customer help representative Maxx was extremely helpful in switching me over from Verizon to T-Mobile. He was very polite and gave me a great deal! I would highly recommend coming to this store and getting his help in switching over to a new plan!
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December 2023 by Micah H.
I came into this T-Mobile for a simple bill payment when I was met with the nicest sales representative Maxx P, He was so nice and presentable he ended up helping me get a couple last minute Apple Watches for my family for Christmas !!
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December 2023 by Rachelle Thompson
The wait for assistance wasn't bad and the gentleman that helped me was helpful although they did not have the same kind of promotions as with other plans. So be sure to ask which plan you sign up for as your future sales can be limited by the plan you choose.
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December 2023 by Y M
Daysha was extremely helpful, knowledgeable and super friendly. We upgraded our phones and expected the process to take a long time but she was unbelievably organized and efficient. This was a painless process!Thank you Daysha and T Mobile!!!
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November 2023 by Charlie L.
Today I came in to T-Mobile on 4135 PCH torrance, To ask some questions about the services t mobile has to offer. Mr. Max was super professional and courteous. He explained everything in detail. Because of his professional service and knowledge, we decided to buy a phone two watches and internet service.. The store atmosphere was very friendly and clean. I will recommend this place to all my friends and family.
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October 2023 by Ashley B.
i've been to this location a few times since switching to t-mobile, and while the issues i have aren't any fun, the service here is great! arturo, max & edward have all been so kind and patient helping me with an issue that seemed to eat up hours of our time. even though i had to stay past closing, i never felt unwelcome and was glad to have them to support while trying to find a solution. they were creative and tried probably EVERY option possible, and i will always appreciate that!
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October 2023 by IDOL X – Billy Idol Live Experience, Tribute Band
Stopped in this evening to pick up a Mobile 5G hotspot. Arturo was extremely helpful in getting us set up and making sure everything is working properly before we left. The rest of the employees were very friendly, hustling and helping other customers.
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October 2023 by Armin B
Not helpful and rude. Such a waste of time to drive to this store
