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July 2023 by Dee M.
I been using this brand for so long especially the tea tree facial wash & Toner. I just turn 43 and everyone think Im only 35. And let me tell you the best decision I been made. I can say that I'm a tea tree baby . Where ever I go I always buys more.
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April 2023 by Zafra Mazkoori
I have sensitive skin. My friend recommended me to use this product tea tree facial wash and toner. I like it. So I came to buy the product. The staff is very helpful she even gave some sample of Vit. C facial wash and serum oil and the body butter rose and olive.
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April 2023 by Ryna D.
I've been shopping at The Body Shop since I was a teenager. So I'm glad to have a brick and mortar store located here at Del Amo and at Lakewood. Customer service is always excellent and their products have never done me wrong.
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February 2023 by GG P
20% off on hair care and fragrances
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October 2022 by Mavra Rafi
The staff was so welcoming. I really enjoyed my time here.
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September 2022 by Scott S.
The Body Shop has been around for a lot of years now at various locations around Los Angeles and the globe. Throughout the years The Body Shop has continue to evolve. What has emerged is that The Body Shop offers pretty much what they always offered but via very refined means. Meaning, you're not gonna walk into this place and find a hundred different brands of soap. What you will find, however, is very good, high-quality products. This Body Shop is obviously located within Del Amo Fashion Center. From this, it's a very easy location to get to. And, you're always gonna have tons of parking, so that's never gonna be a problem. The staff here is very nice and helpful, as they are at all Body Shop locations. Overall, if you're looking for what this store has to offer, this is a readily available location to fill your needs.
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August 2022 by Cheryl W.
Visited this store today with my sister and my mother who was in a wheelchair. Walked in and "Carla" behind the counter doing nothing uttered not one word to us. I walked toward her counter thinking, "Oh, she didn't see these 3 people who just walked into her store." I passed by the counter an she still says not a word. Moments later, a party of 2 entered and she greeted them loudly from across the store. I asked at this point if she only greets select customers. This cretin had the gall to tell me she spoke to us but that we didn't respond to her. A complete and utter lie. How dare she behave rudely and unprofessionally then try to gaslight 3 adult women. She insisted that she spoke but we were at fault for not acknowledging her greeting. Then she tried to say we didn't hear her because of her mask. She just kept lying. I've shopped off /on at The Body Shop since the late 80's and always liked the integrity at the core of this company. I have Body Shop products in my home now! But today, "Carla" gave this company a black eye by her rudeness, lying and gaslighting. There were only 2 people in there when we entered and she was doing nothing to assist them...except she made herself available to take their money. I will never set foot in this store again. And might I add, we are African-American and pretty accustomed to this type of experience unfortunately. "Carla" needs some additional customer service training that includes not telling blatant lies or gaslighting grown women twice her age.
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January 2022 by Carla W.
Don't recommend shopping here. I love their products but they need to train their associates better. I was going to make a purchase but wanted to smell the scent first. Everything I picked up, the associate grabbed out of my hand, which is rude as hell. She claimed it was due to health and safety and didn't want customers touching containers to their face. I'm an adult and wouldn't touch a scented lotion container that's touched by the public to my face under any circumstance. If I can't smell products then why Eve have the store open?? Interestingly, the other associate wasn't treating the other customer that way. I immediately left and would rather drive to another location to get what I need, if I don't change my mind in the meantime.
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December 2021 by Julia Carodine
Great customer service and really good specials.
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November 2021 by videoto shair
Very helpful staff!
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September 2021 by Keyonda A.
To my surprise, no one was in the store when we arrived so we had Alexis and Robyn (store team members) all to ourselves. They were more than helpful. They worked as a team to make sure we were happy and satisfied customers. Alexis is very good at what she does because I walked out spending way more money than I had planned. I'm a very serious fan of White Musk. I wanted the whole hook up. I ordered oil online along with some mist spray because parfume was out of stock. I didn't want to wait for delivery so I decided to try the "pick up in store" option. So when Alexis told me that the parfume was available in the store, I went for it. I told her that I seen White Musk for men online and was curious about it. She went through each version of it with me and even referred her favorite scent of one and my husband decided to go for it. She informed me of a gift that was given to customers if a purchase was made of $45 dollars or more. She went through the different gift options with me which exposed me to some avocado cream that would make dry skin scream. Now that's been added to purchase line up. Meanwhile Robyn was helping my mother very patiently to find concealer that matches her skin. Seeing that my mom was unsure if she likes it Robyn gave my mom a small sample and will be back to purchase some of she's happy with it. She's planning on doing so when Robyn is on shift. Her customer service was awesome and my mom wants her to receive the credit for her purchase.
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June 2021 by Bitsandpeices 2025
Great customer service ?
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May 2021 by Amber L.
I love this store! I've been using their body butters for years! They all smell delicious! I've been a lotion and lipgloss addict all my life. I absolutely must carry both with me wherever I go. The Body Shop makes one of the best body butters on the market. They're not overly oily and the scents are wonderfully fragrant, yet mild enough. For example, I like Bath and Body Works, but I rarely shop there because their scents are overly sweet and artificial smelling. I tend to like more natural, light, flower or fruit scents. The ones here at The Body Shop are just right. They are light, but they pack a punch on moisture and they pair well with everyday perfumes that I use. That's what I like the most; that you can use any perfume on top of whatever scent you get here and you smell even better! I was so glad this store did not close because of Covid. So many stores have, but I felt like I hit an oasis when I saw it! I was so happy they were still there and the staff is always nice and helpful. I like to stock up on supplies when I go, so I can easily walk out with enough to last me for about 4-6 months. They usually have really good sales or specials and they also have seasonal scents, like Cool Daisy for the summer, as well as their signature scents. Also, a lot of their products are vegan, so if you care deeply about that, you'll definitely find what you're looking for, here.
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January 2020 by Nela O
I love satsuma and mango body care products. Prices at the Body shop becoming more and more expensive. But sales people are nice.
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December 2019 by LAs Qtst
I just happened to walk in on a day where almost everything was 40% off!
