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September 2022 by Buyer A.
Bad service , buyer be aware! Not worth even one star. Worst company to deal with. Not even returning calls.
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June 2020 by Exceptional Notary Service S.
I would like to recommend and commend the outstanding Warranty Service that I received from Steve and his entire staff at Total Office Support. Steve, Jonathan, and Jose were spectacular. I had just purchased a new Brother HLL-6400DWT Printer from a vendor named California Displays. I received the product new on June 5th, 2020 and about 1 week later, I had an issue arise where I was getting wrinkles on my legal sized printed paper. I immediately called Total Office Support and spoke to Jonathan and Jose. They gave me an option; you can return it to the original seller and just get a new one since it is only 1 week old or we can place it under the Brother warranty and get it fixed for you right away. I advised Jonathan and Jose that I need the printer right away and that returning and getting a new one again would probably take another 2 weeks, so I just wanted to get it repaired under the Brother Warranty. Jonathan further explained that Brother had issued an updated Fuser unit for this particular model just recently and that Brother was aware of the issue and issued a Service bulletin to all Authorized Brother Service Centers and he shared that he had the new updated one in stock! Fabulous. Jose, the technician got it all completed within 4 hours! I am an extremely busy Loan Signing Agent and I rely on my printer for my business. I want to thank everyone at Total Office Support for their great Customer Service and assistance. I have used them before in the past and they have always provided honest and great Service. Thank you Total Office Support.
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December 2019 by Omar S.
I came in last minute December 24th looking to buy a printer, they were kind enough to keep the store open for me and sell me a printer that I needed, I can't recommend this place enough, excellent service awesome staff and very understanding, I really appreciate how they went out of their way to help me. thank you guys so much.
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November 2019 by Claire O.
David and Steve are awesome! I've worked at a lot of office and I've had a lot of IT guys, from in house to just someone you call and Total Office Support is by FAR the best. They take care of everything and anytime there is an issue, they're just a phone call/email away. They take care of everything, the computers, the phones, the printers, toners... they do it all. I would highly recommend them.
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March 2018 by Nicole D.
I have to start off by saying that I hardly ever write a review (good or bad). I felt compelled to write this one because Steve and his crew are THAT good! I started working with them about 4 years ago when I was hired at the place I work at, and everything has been going smoothly since. We are a small company (that is luckily a few doors down from their office) that needs tech support intermittently and Total Office Support is VERY responsive to our needs. They have helped our office with very difficult networking issues, all the way down to the simplest outlook workarounds and printer needs. They have even helped individual employees with their own personal laptop issues as well and have always charged VERY reasonable prices. I find it very frustrating that in today's world it is very difficult to find any service that is competent, prompt, courteous, honest - you get the picture. Well, we have all been very impressed with Total Office Support. They are all of the above and more. As long as they are around, my company will go to no one else. When we walk into their office, it's like we walked into a room full of our friends! They are quick on their feet, courteous, and provide excellent service. Needless to say, I am happy to recommend them to any business, or private consumer with ANY type of office support needs!
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March 2013 by Frank Molina
Thanks, you guys are great. KEEP UP THE GOOD WORK.
