-
February 2024 by FAMILIA GUGA
Nice very youthful clothes
-
January 2024 by Nina W.
Worst cashier and shift supervisor ever. Highly incompetent and they stole my item. Went to exchange a gift and they put the credit back onto my gift giver's credit card instead. I lost my gift and they said there wasn't anything they can do.
-
December 2023 by Carol Castillo
I saw a pair of socks on their online store and asked if I could get a price match and they declined my request. They said their online prices and store prices are different. I purchased a shirt and went back the following day to return it and I was told I couldn’t return or exchange unless I had a paper receipt. The app, which shows my pichase history does not serve them as proof of purchase.
-
November 2023 by James A.
Large Uniqlo with a very efficient checkout system able to handle large crowds. We came on Black Friday, and bought more of their popular men's jogger pants. They were $10 off, and most of the popular sizes were still available. As one would expect, there was a large crowd trying to checkout via one location. Uniqlo could teach other stores a thing or two about efficiency. First there is only one line, so don't have to worry about selecting a line. Second, there was an associate with a large sign indicating where the end of the line was exactly. Finally, once you got to the front of the line, if you were going to pay by credit card, you were directed to one of 6 self-checkout registers. Instead of scanning, you just toss all of your items into a small bin, and the register automatically scans everything at once. (Later I realized that each item had an RFID tag to allow you to do this). It was a little weird that it was this simple, giving you the almost feeling that you are being ripped off somehow. Nope, that's their process now and it certainly was welcomed on a day like Black Friday.
-
November 2023 by T M
One of the Uniqlo store in LA. This location inside of the Del amo shopping mall. And famous Japanese store has many kind of comfortable jackets and outfits for man , woman and kids.
-
October 2023 by Kae L.
I was waiting for my friend outside the fitting room. The woman with a mole on the eyebrow said "for ANYONE waiting please wait outside the fitting room area." I was the only person waiting. Very rude and I've never been to a Uniqlo where people can't wait in the fitting room area. Ridiculous. The store wasn't even busy. I had was walking in n out of the fitting room area to see my friend trying on clothes. This store needs better employee training for customer service.
-
October 2023 by Steve W.
What's not to love? This reminds me of what the Gap started out like mixed with Muji. They have a great assortment of shirts , pants, sweaters, tees, jackets, socks, and so much more. I went crazy and bought my whole fall attire. Full disclosure- I'm on the short side so finding the right sizes can be tough. Luckily this place had plenty of small sizes. They have deals and the prices are reasonable. I only would have liked a few more dress shirt styles. Definitely worth checking out.
-
September 2023 by Andrew E
HASSLE WARNING: this store operates as if it’s 1999. If you lose your PAPER receipt, you are unable to return items OR get a store credit.Even if you used the app and can show them that you bought it there and when, they not only won’t return it, but won’t help you look up the receipt.Down the way, Old Navy just swipes your card and takes the stuff back, no hassle.I was prepared to get the refund on unworn, tag-attached merch and buy 5x as much…but now I’ll never shop Uniqlo again.#customerservicefail
-
September 2023 by Britney Epps
Great experience. Went back to back days, including for a Kaws drop
-
August 2023 by James S.
Return policy is a huge hassle. And everything is overpriced for the quality. Just go to H&M instead.
-
August 2023 by Abdullah Al Homeadan
Uniqlo has the world famous subzero jackets. They are off course a complete women, men, and children clothing brand
-
August 2023 by Sally G.
Experienced the worst customer service here. I dont think revisit this store ever........
-
July 2023 by David L.
There is no way you can return anything without the physical receipt!! Such a bummer!
-
May 2023 by 송경진
Tried to exchange the items today, but i could not do it. Because their regulations were too strict to exchange.I couldn't proceed because it was difficult to know the rules for exchange or refund when I made a purchase.It is a difficult rule to understand that underwear cannot be exchanged the moment it is opened.It is hard for a guest to accept having to throw away $100 after that.I will be hesitant to purchase Uniqlo clothes in the future due to inconsiderate regulations.
-
May 2023 by Koichi Fukuda
It was a pleasure shopping there. All the people who worked there were friendly and courteous.
