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March 2024 by J J
A remarkable establishment with exceptional staff. They provide a comprehensive range of UPS store services, including reasonably priced copying solutions and shredding. Unlike FedEx stores, they offer personalized assistance and guidance throughout the entire process. Mr. Vience, a particularly patient and helpful young gentleman, has been a great help. This establishment is highly recommended for Amazon-related services. Ample parking space is available for customers' convenience.
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March 2024 by Deonna LaShenā
Tried to have my old phone shipped but the guy was rude. I showed him the Tmobile label, he said it had to printed. I told him that the other UPS store told me the label could be scanned but they didn't have the proper packaging so they told me to come to this location. Mind you, they have printing services at this location but he didn't mention that I could print the label there. He then said they have the packaging but it wouldn't be free and asked if I thought it would be free.I've been here before and haven't had a problem so that's why I gave 3 stars. But if that guy continues to work here, I won't be returning and they'll get 1 star.I left and went to another store, which was very helpful!Update: I spoke with the manager of the store, who was very nice. Thanks!
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March 2024 by Doug Jaquay
Don’t ship anything for pick up to this location even if UPS they charge you $10 to pick it up!
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March 2024 by Carlo Victor Ruivivar
The store crews are very friendly and accomodating.
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March 2024 by Lauren Routh
An amazing store. Customer service is incredible. Vincent Kelly and Ryan.
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January 2024 by Karen Wheeler
Courteous service
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January 2024 by Megan Greve
Right when I walked into the store I was greeted warmly and was helped immediately. The whole process took less than 5 minutes and the whole experience was great.
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December 2023 by David Garcia
#1 Store for me . Amazing customer service.
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December 2023 by Maribel
I have my PO Box here and everyone is so friendly including the Asian lady I think she might be the manager. Super helpful glad this is my place to pick up my mail. Would recommend getting a PO Box here if they have any available!
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October 2023 by Hoda Mallah
Excellent service , staff is very kind and helpful. The employee offered to help me loading my heavy items without asking him “which was amazing after my bad experience inUPS store in Crenshaw” . He solved my issue to return my Amazon package so fast. They are professional , hardworking and very concerning.
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July 2023 by Jonny M.
Fabulous UPS store every time I've needed to use one except for one kinda major problem.
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June 2023 by Daniel Wiesen
Went to this UPS store Thursday 6/15 around 12ish and Ryan was super helpful, courteous and kind. I had an Amazon return in a bag with a taped on label and thought it might be an issue, however it was not. Thank you for the great service and great employee.
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March 2023 by Jesus Torres
Definitely NOT the place to go to if you need to get something packed and shipped. They simply refuse to give you accurate dimensions on square packages that need just simple bubble wrap. I have been to so many different UPS stores & I have never had a store tell me I have to wait for my item to get packaged before getting my estimate. They also tried charging $40 for a box & wrap when all other stores charge $20-25. Very ludicrous and unacceptable guys.
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March 2023 by ZEIN ELDIN
They charged me 50% more than my usual UPS store in Santa Monica.. and how they did it is that they charged me for an item I didn't buy
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January 2023 by Candy Y.
Customer service was less than pleasant , no greeting, no assistance with heavy package Overall very unsatisfactory with my experience with the employees. Will give Fed Ex a shot.
