-
August 2022 by Jennifer B.
I had a horrible experience at the branch located on Redondo Beach Blvd but I needed to speak to a banker STAT and this branch had the first available appointment. I didn't expect much because of that last run, but it wasn't fair for me to pre-judge based on that other branch's shortcomings, so I kept an open mind. I came through late afternoon - late like, they're gonna close soon late (but I was given that option and it worked out for me.) Walked in and I was the only customer there... kinda thought that was weird, but... okay... Anyway! I was seen almost immediately after I walked in. I sat down with Francisco and discussed my issues - I mentioned the trouble I had with the other branch.He was so patient and understanding. He gave me good suggestions/advise even after knowing I was gonna close a few (but not all) of my accounts. The rest of the staff were still pretty cordial even after I felt I overstayed. So it wasn't at all unpleasant as how I psyched myself up on my way here. The overall experience kinda convinced me not to close all my accounts.Great first run. Should I need anymore WF banking needs, this branch will be my go-to...
-
July 2022 by Cyn L.
Melanie assisted me with my transaction today and so helpful and went out of her way to get me some fresher bills that I'm planning to gift. She was so nice that I had to ask for her name so that I could post this review.I drove a little farther to this branch because my last interaction at the Wells Fargo on corner of Artesia and Hawthorne was unpleasant with a teller who should not be in customer service.
-
February 2022 by Princess S.
I couldn't believe how difficult the process was to take out money for me to purchase a car . I needed 10,000 they said they didn't have it. And before they gave me 5,000 called the manager to get further approval on top of me answering security questions . I felt racially profiled and I was very disappointed and insulted by the experience.
-
January 2022 by J M.
So glad they are once again open!. Very convenient and great customer service. Not many branches open but this location never disappoints.
-
August 2021 by Nesha G.
I luv this Wells Fargo bank. Staff is very pleasant and helpful. I have never seen the bank extremely crowded compared to other branches . Hand sanitizer at multiple locations .
-
December 2020 by Y D.
2 weeks ago, I met with a very friendly, kind and professional banker named Taylor. Taylor was a breathe of fresh air during these scary & difficult times. Not only was he knowledgeable about Wells Fargo policies. He was also well versed and emphatic regarding major issues the USA is currently facing. I left our 30 minute appointment feeling better than I felt before I arrived. I'm very thankful for my experience with him. This is the way personal banking should always feel, especially during a nation wide crisis. Thank you Taylor.