-
June 2025 by Elizabeth Finklea
Great service..
-
June 2025 by David Melendez
Been a member for about 20yrs and always had friendly and very helpful employees at every Wescom I've been to. Especially Torrance. My home town Credit Union. Love the new location!
-
March 2025 by Kay K
I deposited $1,200 at their ATMs since I use Navy Federal Credit Union and I have not received any money a month later. Please do not deposit money here if you are from other credit unions. Their ATMs malfunction and you can be out of money for months.
-
June 2024 by Yajiida Aishada1st
Monique is not knowledgeable of Wescom policies. I think she should be taught how to express Wescom policies without displaying a condescending attitude. Thanks to one of the seasoned employees I was able to receive what I needed even though she denied me very rudely. It was not that Monique denied me but, her delivery that sucked. Do better Monique...
From a seasoned long time customer
-
December 2023 by Chelly P.
The Torrance branch employees are ok just not the manager(s). The manages at sneaky & undercut good employees from getting their just deserve.
-
July 2023 by R M.
Went here the other day to deposit a check and get info on a home equity line of credit. Teller was quick, efficient and friendly. Talked to manager about home equity line rates, his name is Eli Norkin. He was super professional and very well-informed. He spent probably 1/2 hour going from A to Z regarding the home equity line. Eli made it really easy to understand how it all works. I know that I'm very well taken care of here at Wescom and wouldn't think of going anywhere else. I highly recommend coming here!
-
May 2023 by Irms R.
staff is friendly and helpful, store was clean, did not have to wait long for service.
-
March 2023 by Rose
Don't get your roll of quarters at this location because they don't give you the full $10 dollars. I got twenty dollars worth of quarters but both packages were missing .25 cents, now this may not seem like a lot but is the principal you're stealing 25 cents for me he stole 50 cents from me it will add up I expect to get my full $10.
-
March 2023 by Robe
Don't get your roll of quarters at this location because they don't give you the full $10 dollars. I got twenty dollars worth of quarters but both packages were missing .25 cents, now this may not seem like a lot but is the principal you're stealing 25 cents for me he stole 50 cents from me it will add up I expect to get my full $10.
-
February 2023 by Lupe Ochoa
I pleasure working with Joel Johnson he is very professional and kind. Thank you again Joel!
-
February 2023 by Sherry Domholdt
Always friendly and never a line!!
-
November 2022 by Lisa J.
Great customer service and a great place to open a savings and checking account. I like the fact that Wescom is open till 6pm weekdays!
-
October 2022 by Ace McGrady
Been a member here for many years (decades), even worked here for a couple years. Platinum member. Great place and fan of Frances (if she's still there), Cindy (if she's still there), and Vincent Vinzi, who was my boss back in the day.But not a fan of the current branch manager. Kind of stood up in his glass-walled office and intensely stared when I came in recently, like he thought I was going to hold up the place. 5 star credit union but will give it 3 because of the manager, norkin I think his name is.
-
June 2022 by Richard B.
I have been a customer with Wescom Credit Union for about a decade. They used to provide much better customer service. But ever since the pandemic, of course nothing is the same. Most of the tellers working there, I no longer know because I think many of them either transfer or quit. The manager is helpful, if you catch him on a good day. Otherwise forget it. Wescom does have a very poor mortgage department located in Anaheim. I took out a mortgage with them a few years ago, and they totally screwed up the figures on my mortgage especially during closing when the notary and I waited a long time for answers. The one good thing they have going for them is the teller line is short with two or three people waiting, many times there is no teller line at all. By the way, if you need a safe deposit box; most credit unions do not have them.
-
February 2022 by yolanda george
I was sad to see how wescom staff treated a lady today that was a senior they were gaining up on her sham on all of you I will never open an acct and I also tell my friends that are senior
