-
December 2023 by VipermanTL
Yoshinoya means rude customer service. The company needs customer service training. Learn from Chick-fil-A or In and Out. Table was dirty. Restroom had a terrible smell. My wife would not use it. Outside had trash that needed to be picked up. Wow I can not believe Management does not see that. Staff was RUDE. no customer service. Staff just standing around and doing little. It's Waba grill or Ono for me.
-
December 2023 by Jose Esquivias
They don't care about the customers Yoshinoya just cares about taking our money.I order The XL and didn't get what I paid for extra protein.Also there is chubby guy that works in the kitchen all he does is make fun of customers next time I go ill get information because I feel that he's going to mess with the wrong person and is going to get his coworkers in trouble.The service really sucks!!Yoshinoya do your before you take our money.
-
October 2023 by alhambra alhambra
This review is on Yoshinoya corporate managers. They suck. Their mobile app
-
August 2023 by Bob Loblaw
Fix the app and send coupons again! Blowin it yoshi.
-
June 2023 by Tina Correa
Don’t wash their hands after cleaning to cook.Parking: Not a lot of parking.
-
May 2023 by sergio romero
Delicious and affordable!
-
March 2023 by Lynise Rowe
They deserve O stars!! Consumers spend way too much money for Yoshinoya to be selfish with the teriyaki sauce I called to complain to the location in Palmdale, CA. on Rancho Vista Blvd and was told we only put a teaspoon of sauce is what we're allowed gotta pay extra for more they just lost me as a customer good luck if you don't have any sauce at home!! I wouldn't give them an extra penny if I had too!!
-
February 2023 by Youreducation. Training
I went to redeem my points for a free bowl 400 points, the cashier scanned my phone, then she said Oh I put the wrong bowl type for this. Let me scan it again and of course It said too many transactions in one day. I asked to speak with the manager, and she was very dismissive, she did not even hear what had happened, she just said contact the corporate office. I have copies of the transaction on my phone. I am upset because I love yoshinoya, this location is close to my home and I visit quite often, almost every day. Now I don't want to go back because of this incident. I have a lot of points left to redeem, but if the cashiers don't know how to scan and enter the correct information so I can redeem my points they should not be on the register.
-
January 2023 by Bryan N
A month ago, my entire order from the Lawndale location was horribly cooked and tasted terrible. The rice in both bowls was soggy, the veggies were soggy, the orange chicken was soggy not crisp, and the gyoza pieces were either hard as a rock or coming apart.I was in contact with Diana, the customer care rep at Corporate, who promised I would be getting a full refund. After sending a pic of the receipt, I still didn't get any refund within the promised time. Last we spoke, she said her accountant was on vacation for the holidays and she will definitely email me once the refund was processed. No emails. I've been calling and calling every day and now Diana doesn't even answer the phone. She told me before the refund was approved and now she doesn't follow through with her promise. Unbelievable!Yoshinoya almost always gives bad service no matter which location I go to. Carson location made the same mistake with my order twice in a row. I used to visit these restaurants every week. Now, I don't even feel like going to Yoshinoya once a month.
-
December 2022 by HR Fujitransusa
Mail box was full and no one can assist for customers
-
November 2022 by Nghia Lam
Outstanding Japanese gourmet food!
-
November 2022 by Pamela
I have been trying to corporate office all day. We visit an store location this morning, shift manager was very rude and disrespectful when we asked for refund. The cook which was an male did not have face mask nor beard mask on. The cook and manager thought it was funny. Manager told us that she will not remake order or refund purchase. This is very unacceptable behavior. Any establishment that is dealing with food is supposed to have their male employee where face and bread mask. It took the manager 30 minutes to get the male employee to wear a mask only because other customers was upset as well about the male employee not wearing mask and manager laughing about it.
-
October 2022 by George W Diaz
The beef was cold and i think i saw something moving in the rice i said forget it I'm outty and gave it to the round cookie monster. Yikes
-
July 2022 by Kayode Adebiyi
Yoshinya on rosecrans and prairie in Gardena California the manager name Chris should be fire because of how he treats the black lady in front
-
July 2022 by Phong Hau
Ordered at Stanton location. Beef tasted like year-old-frozen meat. Threw half my meal away.
