-
February 2024 by MiZz Bohemian 484
Few days ago the earth tried to swallow our 53' trailer that had cheese in it. Our trailer was literally stuck and tipping, to the point we couldn't get it out of the earth and had to put the call into the professionals. They handled our situation promptly and efficiently. I believe his name was Ken and his counterpart took care of business and got us going in a timely manner. He was very pleasant to deal with! Made our delivery on-time!! Thanks fellas!! ?
-
January 2024 by Kerry A.
I would absolutely recommend All Star Heavy Haul to anyone who it looking for a professional, efficient and timely towing service. I got stranded on New Year's Eve. All Star Heavy Haul came quickly and was able to get my vehicle to a secure location. The gentleman that towed my vehicle was so nice and kind. Thank you so much for helping me on a busy holiday. Great customer service!
-
November 2023 by Matt C.
My car broke down in Tracy awhile ago and Armando was there in 20 minutes. I highly suggest this company for a quick reliable and cheap tow.
-
October 2023 by Frank J.
Josh was at our car on the side of the freeway and took it where we needed to go. Very professional and personable.
-
June 2023 by JLUMINADO
I was stuck on the highway over 4 hours because my truck completely died while driving south to LA. I called AAA 4 times and each time got cancelled. I was with my elderly mother, 2 sisters and my 2 kids. I could not believe that for the premium i pay AAA they couldn't help me. My sister was searching online for private tow truck and ran across All star heavy haul and they said they could be there in 40 min. AAA always told me over an hour and a half. I received a call from the driver named Armando. He was a god sent. AAA couldn't even give me an ETA. Armando called me and told me he will be there soon. From when he pulled up to me and dropped my truck back home I felt like all the stress i had he took away. He helped me so much and he could tell the look in my face I wasn't having a good day and he help me relax. He was and amazing driver and give him and his company 5 stars for the amazing service. Thank you Armando.
-
June 2023 by jessica rodriguez
Armando was amazing! Super honest & humble man, super professional and super quick!! If I ever need another tow I will 100% call for Armando!- my car had over heated in the Bay Area, and he got to me quickly & broughtMy car back to Tracy, hassle free!#amazing
-
June 2023 by Julio Vicens
Company is a bunch of crooks you guys get contracted from hertz and gave us one price of $334 which was what the price on the guys phone and then come to find out you guys charged $617 that is 283 more dollars and when trying to get an itemized Receipt no one can send us one so we can file a claim on our insurance. And lets not talk about the truck that came to tow me it needs to be retired it was junkie and stunk and falling apart on the inside all the wores everywhere and you think that is fine to send someone out lik thatService: Car towing
-
June 2023 by Wade A.
These guys are awesome. My pickup dropped an axel in an incredibly precarious spot. It was going up a steep grade, on an extremely narrow undivided two lane mountain road, no shoulder, sheer drop, around a blind curve, in a remote location with no cell service. I had to hike/ hitchhike about 12 miles down the mountain just to get cell service. The office person was totally professional, knew where I was from my description, told me what it would cost, and when they would be there. The driver, Armando, was both courteous and friendly. He was also a total pro and had zero issues dealing with getting my truck on the trailer from that terrible spot. He also picked me up from where I'd made it down to for cell service. The price was more than reasonable, my card was accepted right there in his truck from the dealership where he eventually dropped me off, and I recieved an immediate receipt via email and text. All said, I couldn't possibly recommend these guys enough.
-
June 2023 by G B.
I was stuck on the highway over 4 hours because my truck completely died while driving south to LA. I called AAA 4 times and each time got cancelled. I was with my elderly mother, 2 sisters and my 2 kids. I could not believe that for the premium i pay AAA they couldn't help me. My sister was searching online for private tow truck and ran across All star heavy haul and they said they could be there in 40 min. AAA always told me over an hour and a half. I received a call from the driver named Armando. He was a god sent. AAA couldn't even give me an ETA. Armando called me and told me he will be there soon. From when he pulled up to me and dropped my truck back home I felt like all the stress i had he took away. He helped me so much and he could tell the look in my face I wasn't having a good day and he help me relax. He was and amazing driver and give him and his company 5 stars for the amazing service. Thank you Armando.
-
January 2023 by Tyasia R.
My car was stuck in apartment in the puddle . I asked if the could just move my car into a car port. He told me to call the number I did she told me 125$ which I didn't have I had another tow truck come which he couldn't do so I called All Star back and she basically told me she wasn't having only one come out. Now me and my kids are stuck in water smh I forgot the tow guy was already in the apartments taken down a different car
-
December 2022 by Adrian Shields
These guys are consistently great! Our company has used them several times over the years and I can’t say enough good things about them. Keep up the amazing work!Service: Local hauling
-
November 2022 by Beverly Repair
Dont do business with these guys. They had to restock 4 of my pallets, and they charged me $1,375 for under 2 hours of work. First shop ever ive seen that has flat rates on their equipment( forklift and pallet jack) + they charge an hourly labor rate for every mechanic they use( lead mechanic is $200/h, others are $100/h). I guess in Tracy, CA, people who work on forklifts earn a better wage than physicians. Ive been in this industry for 20 years, and i have never seen anything like this. On top of that, theres no transparency at all, the lady that works in the office can never give information, its always "i dont know". Ridiclous, bunch of thieves, If i could give a 0 star for review, id do it.
-
October 2022 by John S.
Not impressed. My car was towed to their yard one evening. I phoned dispatcher. She stated it was after hours and would cost me $100 to retrieve it that night. I told her I'd pick it up in the morning then during normal business hours. When I arrived the next morning she said I owed $100 for overnight storage. What the? Terrible way to do business.
-
August 2022 by Rhutsib D.
I'm going to live it something happens to these people or I get to steal thousands dollars a day from someone I hope someone puts there foot of this f****** tweekers a** they would steal from the scum of the earth do not trust a company that can only succeed by stealing from people hope something bad happens to these people
-
April 2022 by Briana V.
I had a very good experience with All Star. I need my tire changed out and it was a very little wait time . After calling at 11 PM at night the Rep was friendly and helpful . When the tow truck arrives the gentleman was also very friendly and was able to change out my tire in less than 10 min. I had to call recently to get a receipt and the lady was super friendly. I have had frustration free service and it was great. Very professional after talking to them multiple times . I highly recommend.
