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March 2024 by Paul F.
We had Geek Squad from Best Buy in Tracy CA come install TV wall mount. Our Geek Squad Agent Jay and Geek Squad Leader Dan did an amazing job at installing our 75" Hisense above our fireplace. They were very experienced and efficient at installing TV wall mounts. Installation did not take long and they even programmed our new TV. If you are looking for great service and value ask for Jay and Dan at Best Buy's Geek Squad in Tracy, CA.
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February 2024 by Nathan Guinan
Simple and easy
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February 2024 by blake hastings
Just sharing this review...car stereo was more expensive here for the cheaper head unit then the better quality one else where.. come on best buy u need to be competitive..
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February 2024 by Leonardo Andres Montañez Cruz
Very attractive prices and promotions
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February 2024 by Bondsmen of California
This dumb outfit no wonder it's going bankrupt. Tried to call my local store in my small town to speak to someone about repairs. I got routed literally around the world in 4 transfers. I just need help with a clothes dryer repair. Each tranfer said oh yes we can help then transferred me to another foreign location. I never was able to talk to anyone in my hometown store, no wonder there's more employees in that store than CUSTOMERS!PATHETIC!!!!
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February 2024 by Oceanic_sailor
Various options
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February 2024 by Debra Polk
I love this best buy! I have contacted the general manager there several times to let them know what an outstanding staff they have. No matter what department I go to I always get prompt service, sales staff is knowledgeable and I walk out feeling well served. One of the few stores Tracy has left I hope they stay! I bought several appliances there and my cell phone. Again very friendly and knowledgeable people.
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February 2024 by Diana H.
We came here to upgrade our tv, glad we did.The manager was very helpful and answered all my tech questions. The store was pretty much stocked and cleaned with many display units which I greatly appreciate because it makes the buying process enjoyable, frustration free and exciting. I really enjoyed this store and I'm definitely a repeat BestBuy customer, especially their daily deals on the app which I check out daily. Five Stars
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January 2024 by Manny deSantiago
Geek Squad the best
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January 2024 by Virginia Salas
Curbside pick up through the app is the way to go!! Super convenient ?
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January 2024 by Charles Edmonds
Amazing place! Not too busy and the staff are very helpful. I tried to get financed for a few items but I had an expired license and I didnt even know it. they still did everything in their power to help me get what I came to get for a good price ? wish I could give them more stars
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January 2024 by P -
Shows the difference in the ability of minimal wage workers and managers.
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January 2024 by Kikdrum73
Lack of customer care or concern. Minimal effort from floor employees. Walk by with minimal energy. Not that I needed help. I asked a few questions, yet seemed like I was interrupting the staff headset chat fun. Body language from the staff was like "DGF". I found the Hi-fi listening room to be decent. Better than other local Best Buy stores. I predict this location to fold. I was out looking to hear new speakers for the home audio. The particular young kid was more concerned about his personal screentime than trying to help anyone that perused the floor.
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January 2024 by GLORIA HUBBELL
Pick up order was smooth and timely. Customer service was responsible and courteous.
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January 2024 by mike cascino
Had the pleasure of meeting and problem solving with manager Traci, who gave me a 10 star customer service. She is an asset to the store and to the company.Thank you Traci from a 100% satisfied customer.
