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February 2024 by Cindy Hulstrim
The staff was AMAZING. The rooms were extremely clean. The bed was very comfortable and the room was very quiet. Highly recommend to anyone.
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December 2023 by Katrina Trachy
I love the look of this hotel and it's very comfortable and convenient. Customer service there is above average, and they really do what they can to cater to your needs. Parking gets hard at night, but other than that. I would reccomwmd this best westwrn for sure!!!Rooms: Their average best westwrn rooms, views are not great on the back side but the front is super nice. The Balcony suite has a fireplace and is very romantic!!Nearby activities: It's centered near the freeway. Multiple fast food restaurants nearby. Convienance stores, gas stations etc.Safety: It's a safe place to stay. Security guard on premises!Walkability: Easy access.Food & drinks: Breakfast bar with above standard selections. Tey the waffle maker qithfresh blueberries!Noteworthy details: It's a giant mansion and it's really beautiful!
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November 2023 by Greg Lorenzo
I recently had the pleasure of staying at the Best Western Luxury Inn in Tracy, California, and it was an exceptional experience. As it was my first time staying at a Best Western, I was pleasantly surprised by the level of luxury and comfort provided.Upon arrival, I was greeted by the friendly and professional staff who made me feel instantly welcome. The check-in process was quick and efficient, ensuring a smooth start to my stay. The lobby itself exuded an elegant and inviting ambiance, setting the tone for the rest of my visit.The room I stayed in was spacious, beautifully decorated, and immaculately clean. The plush bed was incredibly comfortable, guaranteeing a restful night's sleep after a long day of business meetings. The amenities provided, such as the flat-screen TV, mini-fridge, and coffee maker, further added to the convenience and comfort of my stay.One aspect that truly stood out during my time at the Best Western Luxury Inn was the attention to detail and exceptional service. The housekeeping staff ensured that my room was always well-maintained, and any requests I had were promptly attended to by the attentive and professional staff.The hotel also offered a variety of amenities that enhanced my stay. The fitness center was well-equipped with modern exercise equipment, allowing me to maintain my fitness routine while on the road. Additionally, the complimentary breakfast served each morning was delicious and provided a wide range of options to suit various tastes.The location of the hotel was also ideal, with easy access to major highways and nearby restaurants and shopping centers. This made it convenient for me to explore the area during my downtime.Overall, my experience at the Best Western Luxury Inn in Tracy, California was nothing short of exceptional. The hotel's commitment to providing a luxurious and comfortable experience, coupled with the outstanding service from the staff, has left a lasting impression. I will certainly be seeking out Best Western hotels for my future business travels, as this experience has set a high standard for my expectations.
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November 2023 by Linda Sevison
This hotel is located right off the freeway and conveniently near restaurants. The staff are great and very efficient, making the check-in process quick and easy. I would, however, ask for a room at the front of the building where you could at least see the parking lot. The rooms at the back of the building look into a 25-foot tall stucco wall--no view whatsoever.
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November 2023 by Matthew Nelson
We got in late last night and had to ask for a different room because the one we got had cockroaches in it! We were planning to stay 2 nights but now I have to see if I can get my money back and check out early because my whole family is now traumatized by the experience.
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November 2023 by Philip
Not bad for a last minute having a stay up here because of work The lady at the front desk really nice . I asked her about a couple of places where she pointed me in the right direction I forget her name but thank you she also let me park my yes tow truck in the fireland because I couldn't fit anywhere else lol thank you again.Rooms: The room is actually pretty big I was surprised with a balcony and a nice lady that was in the front thanks for letting me park in the red zone. ?
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October 2023 by April B.
I pick Best Western for the value and continental breakfast. The best part was the wonderful ladies at the front desk. Very accommodating and kind. The room was clean and with a toddler a fridge and microwave is a must. The scrambled eggs could use work but otherwise great experience.
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September 2023 by Kendra Mickles
The carpet was dirty and smelled. The room smelled like cigarette smoke. It was very overwhelming. The breakfast was just ok. The bacon was very undercooked, almost raw. The pool smelled like urine. Do better Best WesternRooms: The bed was comfortable, but the top cover was dirty. The carpet in the room was filthy. My socks was completely black after walking on the carpet. The carpet in the hallway was the same.Food & drinks: The area is surrounded with restaurant options, that was definitely a plus
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September 2023 by Amanda Blankenship
I usually am very impressed with BWs but this one really disappointed me.When we usually check in or book a room the clerk is very detail oriented , had i not have had the back up i did we wouldve been searching for a room with a 13 month old that was already tired from being in a car for 8 hrs ( yes with stops but still thats a lot) , they do not disclose there pref on debit cards or companies , the owner of this facility didn't even let his employee explain our situation before he cut her off and was really rude andpl probably scared this poor girl because she had to call him to approve our card , so just so you know they dont take venmo debit cards nor do they take pay pal im sure. That was lesson number 1Number 2 when we got into the room it was hot muggy and the bathroom drain plus was broken. There wasnt enough towels in the room for 3 of us just enough for 2.However the positives the room was very nice , it was clean and well put together. The bed was comfortable, plenty of pillows. Nice to have a seperate room quarters , the king suite is a nice room to get for the price.Overall it was an okay stay but the beginning part was very stressful and inconsiderate, the middle and end were great.Oh there is no pull through parking if you have a trailer.
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September 2023 by Daniel Sangiorgio
The employees are great, the room are comfortable and clean, the location is close to restaurants and freeway.
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September 2023 by PAUL MILLER
Very nice room but there was a lack of seating when we had company over
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August 2023 by Kaylynn Mesher
This place may not look like much on the outside as in New update modern but the inside is a warm cozy older vibe. The staff is beyond amazing welcoming and friendlyThe breakfast was very outstanding they had a real breakfast not a cheap fast no value to it. ( potatoes which I haven't had at any hotel of any sort ) this place is in walking distance to a few stores. All in all this place is worth staying at
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June 2023 by Sandra M.
Maricela was wonderful the breakfast she made was yummy she has a nice smile and very patient and polite to me it seems she really does love her job she deserves all the rewards she can get from her job a raise or thank you or something. I came downstairs she made decaf coffee on time fresh and hot and she very sweet wonderful woman I will always come back to this hotel for my next stay in the future. Maricela keep that Wonderful smile on your face you are a tough cookie for working these late hours and taking care of us and other guests.
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May 2023 by Michelle White
Nice room the outside pool and hot tub was nice.
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May 2023 by Trinity Hall
Amazing experience. Joined their membership program.Rooms: The folded towels were so cuteSafety: Felt safe enough to walk around in my lounge wearFood & drinks: Bagels slightly dry coffee is delicious