Big 5 Sporting Goods is a popular destination for sporting goods, offering a wide range of athletic shoes, apparel, accessories, and outdoor equipment for various sports and activities. Customers appreciate the store’s cleanliness and organization, especially at the Tracy location, which provides a spacious shopping experience. The staff is generally friendly and helpful, with one employee, Austin, receiving particular praise for his excellent customer service and positive attitude. Many shoppers recommend visiting him for assistance. However, there have been some concerns about inconsistent customer service, especially regarding sale sign clarity and product marking. One customer expressed disappointment over a misunderstanding that led to a lost sale due to unclear signage. Overall, Big 5 Sporting Goods is recognized for its great selection, military discounts, and potential for savings during sales, making it a go-to spot for sporting needs.
Manager provided great customer service for me as soon as I walked in the door. He showed me where all the waterproof rain gear was at an what i needed. This was two weeks ago on a Sunday.
August 2024
We went to shop for soccer shoes and got what we wanted. The staff was good too.
August 2024
Good experience, I can find all kind of sports clothing and camping and anything I need for outdoor sports.
