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April 2023 by leesa mann
I want to thank Bill for being so wonderful at your job!You are the best at what you do and so professional!Also great staff.Highly recommend.Have a blessed year.
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June 2022 by TP Omo Cool
I WANT TO SAY A BIG THANKS to Mrs CHARLOTTE WAYNE. With an investment sum of $1,000, I got back $10,500 within 7days of trading. I am very impressed and I really cannot thank her enough. And am making money at home and am not affected by the lockdown. Email:
[email protected] WhatsApp on: +39 351 0937250
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June 2022 by Ëlïvövö Ëlïvövö
I see testimonials about Mrs Kelly Robert how people get paid, so I decided to try her and now I can also say that she is the most honest woman I have ever met here. Since I started investing through her in forex and crypto trading, I get my income without any issues weekly... You can also be part of this great opportunity by contacting her and start earning weekly.
[email protected] WhatsApp:+1 (925) 414‑5596
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April 2022 by Jolomi Eyesam
I searched for an expert trader who can help in stock trading I couldn't find any but scammers, a friend recommended Mrs. Taisha Carson a stock expertise and I invested a small deposit six days after my investment I received an incredible profit I was very happy I requested for withdrawal to confirm and it was successful. Thanks Mrs. Taisha Carson. If you're thinking of embarking, investing in Stock or having difficulty trading I highly recommend Mrs. Taisha Carson. Use the links below to get in touch with Taisha Carson. Email:
[email protected] WhatsApp: +1 (910) 502-3651
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February 2022 by Michael H.
Entire staff is negative and almost childish. If you want to get treated like garbage, this is definitely the right place to go! Taxes are already not fun; this group makes is even worse.
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February 2022 by Delilah Dahl
They never got back to me after leaving a voicemail.. so I had to call back again. Once I got a hold of someone I believe her name was Emily she had a attitude when I asked if I could make an appointment. I asked her when the next available appointment would be and she wouldn’t look/ give me the next available appointment… but instead told me I need to pay a fee and collect my past 2 years of my taxes. I also tried to explain to her that on the website they have the 2 office numbers are mixed up and that they are switched around and again she gave me attitude. She said “No they are not I’m looking at it right now.” If you don’t know how to talk to people you shouldn’t be working a job where you NEED to have GOOD customer service.
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January 2022 by Delilah D.
They never got back to me after leaving a voicemail.. so I had to call back again. Once I got a hold of someone I believe her name was Emily she had a attitude when I asked if I could make an appointment. I asked her when the next available appointment would be and she wouldn't look/ give me the next available appointment... but instead told me I need to pay a fee and collect my past 2 years of my taxes. I also tried to explain to her that on the website they have the 2 office numbers are mixed up and that they are switched around and again she gave me attitude. She said "No they are not I'm looking at it right now." If you don't know how to talk to people you shouldn't be working a job where you NEED to have GOOD customer service.
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November 2021 by Aleasha Garcia
The best around
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August 2021 by Danielle Mintz Watson
We decided to go with a professional this year so we could get some of our tax questions answered. Bill Pollard’s office came highly recommended by some neighbors but we didn’t have a good experience and will not return. We felt the communication leading up to our appointment was not good and they seemed disorganized. During our actual tax appointment we felt very rushed and felt that they just wanted us in and out. After our appointment, communication was disorganized again. After a few months of not received our state refund, we contacted the state and they said there were issues with our return. When we contacted Bill Pollard’s office for support, we were told they couldn’t help. When we asked if they could please fax the state some documents for us or if we could bring the documents in to be faxed, they said no. We didn’t have a good experience and will not be returning.
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August 2021 by Danielle W.
We decided to go with a professional this year so we could get some of our tax questions answered. Bill Pollard's office came highly recommended by some neighbors but we didn't have a good experience and will not return. We felt the communication leading up to our appointment was not good and they seemed disorganized. During our actual tax appointment we felt very rushed and felt that they just wanted us in and out. After our appointment, communication was disorganized again. After a few months of not received our state refund, we contacted the state and they said there were issues with our return. When we contacted Bill Pollard's office for support, we were told they couldn't help. When we asked if they could please fax the state some documents for us or if we could bring the documents in to be faxed, they said no. We didn't have a good experience and will not be returning.
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April 2021 by Marcie H.
He was very condescending and short with us. He became very defensive when we asked questions. As small business owners, customer service is paramount to us so based on that alone, we immediately decided not to move forward.
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April 2021 by Jim Freeman
We have had tax advice and tax returns from Bill Pollard for a few years now, and we highly recommend his services! Bill works very efficiently and effectively to help clients resolve any issues in the most favorable way.
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March 2021 by Alex S.
My wife and I will be taking our business elsewhere immediately after a terrifying and disappointing experience completing our recent tax return. To be perfectly clear, the service we've received here for many years has always been top notch and appreciated - our issue is the blatant disregard for public health and safety displayed by everyone working in the office in regards to COVID-19. Given the small and enclosed nature of the office the very least we were expecting was for every member of the team to be masked appropriately, but every one we came across was not. One receptionist was unmasked, the other was wearing a partial face shield thing that I'm sure works as a sneeze or spit guard but must be entirely useless for preventing exhalations from spreading everywhere. The other two people we saw actually had on cloth masks, but wore them incorrectly leaving their noses exposed essentially rendering their utility useless. At least 535,000 Americans are now dead due to this disease, countless lives interfered, impacted, wrecked. Returning to some semblance of a normal life is going to take all of us looking out for each other.
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March 2021 by CRICKET X
Had always done my taxes there for over 10yrs + and this year was told they wouldn't help me with my taxes and didn't even get an explanation as to why. I even had 2 new customers for them. So very disappointed that they would choose to stop service for me.you would think businesses want customers not turn them away.
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February 2021 by shirley massone
Our accountant for many years. Friendly & reliable service.
