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May 2025 by Alex Herrera
Great selection of boots, hats, and clothing found the exotic boots I wanted, and the employees are helpful in finding your size and letting you know how to properly treat your boots.
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March 2025 by Stone Core Ninja
Today was my first official time going into a Boot Barn, for I wanted to buy my first pair of cowboy boots. The district manager, helped me to feel comfortable and welcomed. They treat you like family here! They also offer veteran discounts, so any business that supports veterans is a plus in my book which I find super generous!
Veteran Approved... and American Ninja Warrior approved! ✌🏾🥷🇺🇲
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July 2024 by Mildred G
Everything is nice and the attention of the staff is excellent.
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July 2024 by first last
Ten mins still waiting for a associate to take a shirt down for me off top rack. They dont have hooks for customers
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December 2023 by Juan P Ramirez
Worst experience ever as a customer, the manager at this location is the worst person in customer service the I have encountered, boot barn drop the ball & didn't sent me a email with a code the need it to be scanned at the store & the manager knowing the I didn't received this email, didn't try to do anything to help the problem, she said "well if they didn't send you that email there is NOTHING I can do" when she represents Boot Barn at the store. I felt discriminate against for being Hispanic.
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August 2023 by Lupita Gutierrez
Personally, I like to wear clothes from this store, because I am a fan of charro culture, my family roots are charros, so I love BOOT BARN.
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March 2023 by Gerardo santiago
Staff very friendly and helpfull
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March 2023 by Athena L.
I needed a pair of steel-toed shoes for work and the employees were very kind and happy to help. Emma showed us to the section and picked out a couple that were popular and came to check in on us a couple times to make sure we were finding the right fit or had questions. I ended up spending less than I thought too! Overall a great visit!
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August 2022 by Akrium Gibson
I love Boot Barn
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August 2022 by Felipe Padron
loved loved it
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August 2022 by Marlon Ramirez
Very good, many quality things
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July 2022 by Ale R.
I had not gone to the Tracy Boot Barn in a while . Normally their staff is very friendly . They usually greet you as soon as you walk in . when I walked in yesterday morning I had the worst experience . I walked in looking for one specific item . I walked in and one staff member turned to look at me and then quickly looked away . The other didn't even bother to turn , I understand she might have been busy . I get it , I've worked retail before . I was in the store for about 20 minutes . The same girl who saw me as I walked in and didn't even care to greet me , didn't even care to ask if I needed help . She completely walked right passed me and didn't say one word . I felt a little uncomfortable, but I was looking for one thing in specific . After looking for a while with no luck I finally decided to ask the same girl for help . She didn't seem like she was even I yersted in helping as her answer was very blah... anyways , I hope next time I go in I see different faces who are willing to help and make people feel at home .
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April 2022 by Samuel Decasas
Good experience helped right away
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March 2022 by Frank Gilliland
Julie showed Great Customer Service
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December 2021 by Jess Rubio
Awesome place to shop for work boots and boots in general.
