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June 2023 by Geanna D.
Center Appliance is the only place we will go for our Appliance needs. Pete is by far the most knowledgeable, helpful, professional, kind person in the industry. We trust him and the people he has working for him.
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February 2023 by Rondi Fahey
Friendly and honest.
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November 2022 by Roses R.
Purchased a GE refrigerator from this business on 9/19/22 for $3400. On 10/14 our ice maker went out. We called and scheduled repair. On 10/20/22 we returned home after being gone for several days to find our freezer out and every spoiled. Went to this store and spoke to Manager, explained our issues and of course there was great frustration in my voice but no yelling, no cursing just upset with a horrible product. I asked if we could get a replacement refrigerator, "No, we're a small business we could never accommodate that request." Then asked if they would pay to replace all the product I lost in the freezer. "No, we don't do that." Not one word of concern for what just happened, not one word of sympathy, not one suggestion on how we could remedy our issue. He said he'd give us a service number to call but "you have to be nice to them when you call." What, are you kidding me? Have you not heard a word I've said? As we were leaving, he said to my husband as I'm standing nearby, "tell you wife I hope she has a better day." We intentionally, purchased in Tracy as I firmly believe in keeping our money with our merchants but never again and certainly not with this merchant. Horrible customer service and dripping with misogyny.
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August 2022 by Chani Pangali
Purchased a microwave oven, got good advice on which model to choose and a great price. I highly recommend this place.
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July 2021 by Melissa J.
Moving from one home to another and it was a stressful time. I went in on a recommendation and found the perfect items at the right price even without a budget. I was in & out of there within 30 minutes. They delivered my fridge and washer/dryer within 5 days and even delivered to different addresses. Pete was beyond helpful
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July 2021 by Carol Ferris (Toolakea)
I purchased a washer & dryer. Spoke on phone with the man who runs the store and he was very helpful. Later my daughter and I went into the store and he gave us all the time we needed and helped us along the way, explaining the features etc. Now I am looking to purchase a new fridge and Center Appliance was my first place to check. Just started looking into it. May need a new, service man is coming out to repair, if unrepairable- then time for a new fridge. The prices are fair at Center Appliance. Thanks for the help "man who runs the store, don't remember your name, but I remember how nice you were.
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July 2021 by W D.
This store is awesome! Washer broke beyond repair and I couldn't get anyone to deliver at all. Center Appliance recommended a fantastic washer, and delivered and installed so fast! Very happy
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April 2021 by KEV
So of course before I walked in I took the time to view the reviews for this place.. saw that it had a majority of positive reviews and well convinced me to check it out in person. Let’s just say.. big mistake. Who ever the old guy was sitting in desk was..rude, careless, unprofessional, and no help to me at all. I’m sorry but maybe I looked young to him or whatever.. but that is just not how you do business nor the impression to give to any walk-in guests. I am very disappointed. I guess I’ll just take my money elsewhere. Oh and couldn’t even say “hi nor have a good day when I walked in and left”
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March 2021 by Donald Fink
Took about 10 minutes to get, find a new refrigerator, and get it paid for. Easy Peasy.
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December 2020 by Kevin Fisher
Fair prices and fast service.
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November 2020 by Ned C.
Awesome customer service here! Found a great refrigerator at a considerably lower price than major retailers.
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August 2020 by Linda M.
After two VERY discouraging days looking for a particular size refrigerator, my sister advised me to cal this store. Mind you, it was almost 2 hours from home, but I was desperate to get a refrigerator as mine had died.It seems the pandemic has caused a big buying splurge for second refrigerators due to having to stay home. And I had a very specific size that could fit in my kitchen! I had called EVERY appliance store ALL OVER the ENTIRE Bay Area to no avail.Called at 9:05 and was put in touch with Cory, one of their sales people. WHAT A GEM! Not only did they have what I needed (the very last one) but I was informed that it was on sale. THAT bit of info was NOT on the website! I was so ecstatic to find that size that I would have paid the full price without batting an eye.My husband and a dear friend who had a pickup drove to the store to pick it up and upon arrival was informed it had a small dent on the door and that they would be happy to order a new one or give me a refund of 10%. Again, they did not have to do that under the circumstances and i would have STILL taken the unit, offer or not.Once we had the handles on it is BARELY noticeable, so opted for the refund. It has been a VERY long time since I have received the level of service this company gave us and I am thrilled with the new refrigerator.It is worth the drive to shop there!
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June 2020 by Sharon Gibson
Pete knows his business and his customers! I won't go anywhere else.
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June 2020 by Forever L.
I ordered a refrigerator from Costco a couple of weeks ago because my refrigerator just stopped working . I never received a call on when I would receive it and Costco never took the money out of my account . Days went by and I heard nothing from Costco so I decided to cancel and I called a local shop . I was living out of ice chest and couldn't any longer . I came across this place from the amazing yelp reviews and I'm so glad I did . I'm a huge Costco shopper and I always thought they would have the best prices but I was wrong . I received my refrigerator the same week and I saved around 400$ . Costco price was more !!! I couldn't believe my eyes !!!. I honestly will be rethinking my Costco shopping and start putting my money into small businesses . Huge shout out to Pete !!! Straight upfront honest guy !! Great delivery experience as well . Overall an AMAZING and knowledgeable staff . I would give Central Appliance 10 stars if I could.
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May 2020 by Barry Hand
Pete is very knowledgeable and helpful. All four major appliances in our kitchen were purchased here.