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December 2023 by J 's PERSPECTIVE
This one operates a little differently from most COSTCO's. May take some time to unload, but the guard shack people are nice, and it is pretty easy to get in and out of.
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December 2023 by Scott Brogan
When checking in they don't always issue you a buzzing device. So you'll have to keep an eye out for the green light. 45 to 30 arrival is perfect. Always plan on 2 hours and 45 minutes about to unload, and count and check product.
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December 2023 by Wiffy Aim
Fast unloading, waiting line is a long wait as people don't know what to do. So if you are delivering here I recommend coming here 45 min early in the morning. Other then that it's Costco for ya. Porter potty for restroom which is the only sad part but it's here.
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October 2023 by Jeremy Wills
-Entrance on GATEWAY BLVD.- TWO LANES, but the left side goes faster and you don’t have to get out. Line moved fast.- They give you a door number and you PARK IN THE LANE IN FRONT OF DOOR (lanes are numbered same as doors).- Open your Trl doors and wait for the truck in your door to leave.- BILLS are handled at the gate ON THE WAY OUT.- As soon as your green light goes Boo, GET OUT OF DODGE!- Fast unload.I only give 4 stars because I wish they gave you a paper at the gate explaining all this.FYI - it doesn’t work this way for all loads. I brought a meat load before to the back building. The process was more traditional. Walk in the bills and get a door.Hope this helps new guys like me! ?
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October 2023 by Kaja Jensen
Easiest docking setup I have ever seen at a distribution center. Id love to see all DC's take after this model some day.Each door has parking spots in front of it for staging, which makes waiting for your door to become available, opening your doors, and backing into your spot SO EASY AND SMOOTH. there's even an employee outside to spot you as you back in, preventing impatient drivers from squeezing between your trailer and the dock as you're backing in.Check in/out is smooth as always with Costco. Friendly employees, fairly clear instructions.The quantity of port a potties for the driver's convenience is great, especially with the hand washing stations. Real bathrooms are better of course, but in a world where shippers often lack even the most basic toilet accomodations for truckers, port a potties are a real blessing.
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October 2023 by Clarissa` Fradue
My first time here and the way they organize everything makes things so smooth and gets things done quick and efficiently. I love how even when the door isn’t available yet, they have you park in front of it that way when the person leaves you can just back in..very very convenient that way you don’t have to leave the site to try and find parking. They’re very fast at unloading. Also the staff are very friendly and helpful! Wouldn’t mind coming here more often.
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October 2023 by WhiskeyThrottle
Unloading at every receiver in America should be standard practice and molded around the set up this Costco has in place. Idk if it’s the amount of staff they have working or what but it’s a prime example of a great and efficient process. Pull up to the gate, hand over BOL, get your door, unloading on red light, exit on the green light, go back to gate, say door number, and get handed your sticker of received product. It was fast and put me ahead of schedule for my next trip. Fast and efficient indeed! Will gladly accept any loads coming back here!
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October 2023 by Medina Allgood
I would just wish that the people who work on the gate has had enough customers service training.I being criticize by the person named John, he yelled on me and told me if I understand English! I was so shocked and felt so bad. Yes I don't born in this country, but I spoke and understand English well, It bothered me a lot. I tried to call the administration regarding this matter.
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August 2023 by bigdan2688
Located right off 580. There are no parking signs on the street ,however, we weren't bothered .They start accepting check-ins at 3:45 am. You can check in an hour early after that . Very organized. Appointment at 5 ,checked in at 4:08 am . We were unloaded by 5 Am.The only thing is I had not been here before. So, for all that haven't, here is what I learned.Check in , ask where the door is.I had door 30, and it is to the right.Go to the door and break the seal back in.Wait for a green light.Pull out, and shut your doors.As you start to go out , follow the direction of which you came in towards your door, following along the fence.As I was told, follow the orange line on the ground.Go back to the check-in area but opposite side of guard shack to check out, and they will ask what door you were in and then scan a ticket and give it to you and then you leave.
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July 2023 by Mski
Very well organized, slow unloading
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July 2023 by RaFaeL Montaner
My new job. Place is Costco so I knew everything would be top notch. Friendly coworkers an a clean environment make for a happy employee
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June 2023 by miguel ortiz
This place was great back in the day now it's a joke they hire anyone with a pulse and that can count to 5. Receivers are idiots
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May 2023 by Laurie Masty
The staff in the guard shack were amazing. There was an issue with the appointment times on my load that was the fault of the shipper. Costco worked diligently with me to help and get this resolved. I want to thank Kimberly, the Supervisor in the guard shack for being so professional, helpful, kind and accommodating. She is an amazing representative of this Costco! Greg who was working with traffic was also a rockstar!!! When I finally was assigned a dock, Danny, the meat manager came out to my truck and personally apologized to me, and was amazing!!!I'm at a loss for words at how kind and helpful the staff here was. Thank you Costco and please recognize these absolutely amazing employees you have!!! When I open my own company, I am taking them from you!!!
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May 2023 by Victor Carcamo reyes
It has been very quick service in and out. The only complaint that I will have is: they should train the personnel that they have in the enter lanes and the exit, because there are very rude. They won’t let you even do your logbook. They want you to leave right away.Especially the guy with the mustache rude guy
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April 2023 by Sisto Delrio
Appointment for 8am Wed. Got there at 6am. Was unloaded and out of there by 710am. I was very impressed. Everyone is very polite and professional.
