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October 2023 by Joy Q.
Thank you for going above and beyond. Instead of helping to see if you have a product available, you insisted you don't have it because you were too lazy check for me. Pretty rude.
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October 2023 by JaNet H.
Placed my order for a required prescription 2 weeks ago. Was told it couldn't be filled until today. Called this am and was told it wouldn't be ready until 9 pm (!). At this point, I'm on my LAST pill, need to take another between 2:00 and 3:00. Was finally able to speak to a live person and they said they would try to move it up to 3:00. Got a notice that it was ready a little before 3:00. Notice says that if I pre-pay, it will save time. What they don't tell you is there isn't a separate line for those who pre-pay. So here I am standing in line. Six people in front of me. That's not saving me any time. It's now 4:01. Not cool.
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June 2023 by Yoli T.
If I could give a lower rating than one star, I would. The store itself, terrible. I've literally had to wait in line, no cash register person in sight, and when they do realize someone is there, it looks like you're torturing them in a medieval dungeon to do their job. They all look so incredibly inconvenienced and are rude.Pharmacy wise, those lines are brutal (you'd think that you're waiting for Taylor Swift tickets) and if you want to call, be prepared to be on hold for over 30 minutes. They're curt and equally uninterested in being there.Is CVS not paying these folks livable wages? Are they getting mistreated or what??! Might as well go to the DMV for similar service.
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May 2023 by Google user
Worst pharmacy ever , half educated pharmacists , they sent me thrice to over the counter twice without seeing what doctor prescribed. And later when I come back with correct medicine they say we closed at 1.30
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December 2022 by Kerneen Wright
Rarely are there enough pharmacy staff at any given time - the regular staff knock themselves out to serve the customers in an efficient and friendly manner. Wait times in line to be served are the problem at this location which we tolerate because the staff are so good at their positions.
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December 2022 by Mark Dewitt
Very slow and poor customer service. I waited 45 min and had to leave came back and waited another 45 in line.
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November 2022 by Jon C.
Just to make it clear, this review is for the store in general and NOT the pharmacy. After reading other reviews, seems like the pharmacy at this location can use some changes.I've been to this location several times when I'm in the area. I've honestly have not had a problem shopping here at least 10 times in the past 5 months. The shelves always seem stocked, the "on sale / promotional" items are usually tagged. There's always a clerk at the register in case you dont want to deal with the self check station. Store seems well organized and it's pretty easy to find what you're looking for. There's also plenty of room between the isles so even when it's busy, it doesnt seem that crowded.Outside of the store, the area and parking lot seem safe.Only problem I see is that they're closed by 10pm. Which sucks if you're planning on going on a last minute alcohol run. Where I'm from, there's a CVS that's open 24 hours that's about 2 miles from where I live & I'm usually hitting it up around midnight or 1am for 1 last beer run.
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July 2022 by Grace C.
I'm planning to transfer to another pharmacy... staff rude especially an Asian lady who never smile and seems always not happy what she's doing.. I would not recommend this store.. sorry...
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July 2022 by Courtney B.
I went to drop off a script for birth control and notified them I didn't have insurance. I asked for an estimate it would be for the supply of birth controlOrdered (6 months/packs) the one person said $56. I arrived to pick it up and a different person only had one pack in hand and told me it was $64. I was shocked for birth control pills. I said I never paid that much. I said "don't you have some kind of discount card." To which she replied, "oh you want me to apply our discount card? Now it's $36. I said no thanks.I went to rite-aid and somehow I got a 3 month supply for $37 with good rx coupon. The sales clerk at rite aid was immediately trying to find a discount code for the sale and told me mine was better. She was fast and personable who had my meds out in 3 minutes.I'm not saying this is a CVS problem, I think it's a location problem. The people here don't really care about helping people understand the best financial way to obtain services. It's like there's some secret scam and they don't want you to know about any coupons or discount cards.
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June 2022 by shela w.
I would give a zero if I could. I have been going to them for 15 years and it has only gotten worse. They act like they have never seen me before. I get pain medication and every single month there is se type of problem with filling it. I have had to go without meds on multiple occasions because of them. They are also unbelievably busy. The ine is usually at least 5 to 10 people long and it takes 30 min on the phone to submit a refill. Basically go somewhere else
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April 2022 by Pam M.
The wine department is not managed well. Several bottles of vinegar on the shelves. One day they will have a current vintage, the next week they will have dug up 2015 bottles of S.B. from the shelves of a ghost town CVS.
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July 2020 by Otis R.
This farmacy is a joke. They make you feel like an idiot, they can be rude including the farmacist ive seen her argue with customers.Bottom line customer service is at the bottom of their priorities. When taking in new prescrition the lady behind couter must have been a refrigerator in a past life, she is cold as hell she wont even look at you she is very short and snappy with the conversation. Any how im a very calm person but ive had it. Now im told that my prescription was deactivated by my Dr. and i cant get its a holliday weekend and i cant get my high blood preasure medication, I've never heard of a Dr. Deactivating a medication prescription. Now i have to go to the emergency room to try to get a medication that i need to take every day. If my Dr. Did deactivate the medication i will owe you an apology and publish it but if thats not true and god forgive something hapens to me you will hear from my family....i know you know who i am we been having this isue for 2 days now...
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May 2020 by Cecilia B.
Love Noli in the pharmacy. Always ready to help and will suggest how we can save more during our shopping trip. They also feel like family with their concerns for my elderly parents. Always asking how they're doing when we are picking up their prescriptions. Nice neighborhood pharmacy.
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March 2020 by Reema F.
I was never notified that they are not accepting returns due to covid 19 despite the fact that I asked upon purchasing spending over 200 dollars. And simply told that they have flyers on the entrance door... who reads them on crazy days! Frustrating thing is that I ASKED and the associate had only told me "30 days and keep the receipt" horrible service from corporate management and horribly trained associates.
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October 2019 by JD Z.
This place is horrible. I brought my Father-in-law to have his photo taken. He has parkinson's and is on wheel chair. So the girl have him wait and take and then got his photo taken and have him wait again just to tell him that their machine is broken. Well done CVS. This is how you take care of your customers specially for a disabled person.