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October 2022 by jessica gomez
No happy with this store. The only reason I go there is due to the pharmacy. I'm disabled I needed a cart. I asked the clerk if they had any carts she told me they only had one. There was a elderly lady with a cane that was coming with the cart and the clerk told me to ask her. I told her I'll wait. The clerk told the lady if she was done with it. Not nicely at all. I got the cart. Of course it was broken on the wheel. As I was leaving she said to return the cart. I always return the cart. when I got home my hip hurt. This is ridiculous. I understand people steal carts. But for people who need them. Why should we be punished.
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September 2022 by Google user
No happy with this store. The only reason I go there is due to the pharmacy. I'm disabled I needed a cart. I asked the clerk if they had any carts she told me they only had one. There was a elderly lady with a cane that was coming with the cart and the clerk told me to ask her. I told her I'll wait. The clerk told the lady if she was done with it. Not nicely at all. I got the cart. Of course it was broken on the wheel. As I was leaving she said to return the cart. I always return the cart. when I got home my hip hurt. This is ridiculous. I understand people steal carts. But for people who need them. Why should we be punished.
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June 2021 by K Belle
Easy shopping and nice staff.
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October 2019 by Anna P.
This pharmacy has gotten so bad, they keep raising prices of medications and they make you sit and wait for your meds for over two hours. The people behind the counter are so rude. When I asked why I was paying more for generics I was told to take it up with my insurance, non generics cost less than generics what the hell. I'm on a fixed income so it makes it difficult to spend more one month than the other. I transferred all my stuff somewhere else, where people are friendly and willing to help.
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September 2019 by Linda C.
The store personnel is awesome even tho the neighborhood is sketchy. It is the closest pharmacy to me. In the last, oh say 3-4 yrs this has gone from a 5star pharmacy to a zero star. Until today I just happened upon these reviews and now I see why I've been driven nuts the last few years and especially last few months. I'm a stones throw away from resolving myself to being inconvenienced to get meds somewhere else. TY peeps for your honesty. #Ihavelotsofinapproiatestories #horror
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February 2019 by Ted S.
The pharmacy is really bad !! Seems like they alway short staffed !! Look to get your prescription filled some where else if you can !! Unless you like to make multiple trips on prescriptions !!!
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August 2018 by Harold H.
It is always nice to have a CVS nearby where you can quickly get some basic supplies if a need arises. Somehow a need always seems to arise. Great parking. Easy to get in and out with whatever you are looking for. Not the answer to every problem but very handy for what they do.
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May 2018 by Cliff K.
If there was a way to give the pharmacy Negative stars, I would. I have severe damage to my back. L-1, 2 & 3. I live with an average pain level of 7. 24 hours a day, 7 days a week. My doctor prescribed some pain medication, so I can have, at least some kind of life. Monday morning my doctor sent CVS a prescription after a brief phone chat with him. I called CVS an hour later to see if it was available for my wife to pick up. The CVS pharmacist said. Oh... We can't fill it, until we contact your doctor. WAIT A MINUTE !!!! The doctor was the one that called it in. You didn't talk to him then ??? I guess they thought I was dishonest. THEY TREAT THEIR CUSTOMERS LIKE CRAP. Because I'm taking pain meds, I'm a criminal? Long story short. It took them two days to contact my doctor, and when it was approved, they couldn't even fill half the prescription. According to the pharmacist, they didn't have enough meds in stock to fill the entire order. That pharmacist needs to be terminated & her pharmacist license revoked. She has no business working in a customer support job. They don't know it yet, but that prescription was the last one for them. I take away the one star I gave them, and give them 10 NEGATIVE STARS. I guess I should say that, as far as the CVS Store itself, never had any problems. Other than the pharmacy staff, all the regular store employees are helpful & knowledgeable.
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May 2018 by Kelly M.
This is the worst pharmacy in Tracy, they are rude, inconsiderate and treat you like a criminal for getting what has been prescribed to you, if you can even get it at all...the lady named Ripul (sp?) was out of line today I'm never going back! I ended up taking my prescriptions elsewhere and got them Filled in 5 minutes with no attitude. I'll never go back here and either will My family. They Lost a lot of Buisness today for sure. And I'm filing a complaint to the board.
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April 2018 by Kim A.
Went to the pharmacy to pick up my 3 prescriptions CHITRA told me one of my prescriptions was being filled. I told her I wanted all 3. She started ringing up my 2 prescriptions I thought maybe the 3rd she was going to get. I signed the lil Electronic pad and told her again I wanted the 3rd prescription so I didn't have to pay again and make another trip. She told me I would have to wait. So I sat down. Finally my 3rd one was ready. So now my other 2 are still showing on the screen. CHITRA doesn't have a clue what to do. She had to ask the other person working with her. Who told her she would have to void it all and start over. I again told CHITRA I wanted all 3 and you didn't listen. CHITRA was holding a tablet and told the other lady I have to go. The other lady said I will help her but she has already been waiting. CHITRA didn't care she pointed at her coworker and told me she will help you and walked away. The coworker finished het customer than started fixing CHITRAS screw up. Saying she was sorry I had to wait. I asked her if CHITRA was new she said no she's been there awhile. I told her I've never had someone so d*** at the pharmacy. She is completely clueless. I pray she isn't going to be a pharmacist. Heaven help us if she is.
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March 2018 by Melissa S.
If I could give this pharmacy a zero, I Would! I can't even begin to explain into words how disappointed I am with their lack of customer service. I went in this evening with my husband that was in serious pain and they would not even consider filling his prescription because the pharmacist was backed up. They were no help what so ever. Luckily Walgreens was just across the street and all though they were busy as well, they filled his prescription on the spot in less then 5 minutes! Thank you Walgreens!!!!
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February 2017 by Sayed T
Love it