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December 2023 by Neelab A.
I would give a lower rate to Dom who did my wax service today but since Ive been coming here for a long time, I didn't want to give a biased review. I love it here, usually when I get random people even if they're training I get awesome service. I'm not complaining about the wax I'm complaining about the lack of professionalism and why I was so uncomfortable with my service. Dom will ask you too many questions about the last time you had a service done without even looking at the length of your hair. She expected me to remember when I got hair removal last and when I told her I shaved she gave me so much attitude. I took off the service just so she can stop asking me questions. She refused to do the wax without observing the area which was being waxed. I ended up doing one wax service instead of two and that's it. Not a comfortable atmosphere when someone is revealing themselves and being vulnerable. I expected more professional and care. I've never been asked this many questions even if my hair is too short which in this case it WAS NOT from my experience they will let me know the hair will not come off and/or it will hurt. I hate that I'm writing this kind of review but hopefully it's a learning experience for Dom to do better in the future with other clients.
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November 2023 by Jenny Marentes
Sam is and has always been so amazing. Every time I go with her she makes me feel comfortable and leaves me with little to no pain ❤️. If you want a waxer who is fun and warming and leaves you with little to no pain then Samantha Is the one for you! Highly recommend you choose her as your wax specialist ?
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November 2023 by Terry Nguyen
I've never done any kind of waxing before, so I'm glad to have made an appointment with Sam because she is wonderful! She made the experience comfortable and easy by distracting my nerves with a good conversation; she can really talk about anything! She explained the process, answered my questions, and was fast without making it feel rushed. Her professionalism really shows that it's obvious why her customers trust her to keep coming back.
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November 2023 by Terry N.
I've never done any kind of waxing before, so I'm glad to have made an appointment with Sam because she is wonderful! She made the experience comfortable and easy by distracting my nerves with a good conversation; she can really talk about anything! She explained the process, answered my questions, and was fast without making it feel rushed. Her professionalism really shows that it's obvious why her customers trust her to keep coming back.
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November 2023 by Jessica Sanchez
I had a pleasant experience coming to this place. Everyone was very welcoming. Ceirra was my specialist and I will be going back with her. I learned so much about aftercare. I loved how patient she was but also got the job done swiftly
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November 2023 by Sandra Castaneda
If it wasn't for the fact a European Wax Center opened in Tracy, I would have never known about them. Went in for that first time wax promotion and have been going for years. I have been going on and off at the Tracy location as convenient and it has been pretty consistent in service. On my last visit, I would like to give a shout out to my Specialist Jocelyn who went particularly above and beyond! She made me feel comfortable (as I haven't been able to go in a long time), she was professional, efficient, friendly, and patient (I actually was a few minutes late due to transportation issues). Exceptional service, thank you Jocelyn!Service: Body waxing
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November 2023 by Cynthia Figueroa
Samantha was amazing! She really made sure I was happy with my service and she was super friendly and funny! I live in Sacramento but I think I will be making the drive just to see her!
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October 2023 by Natalie C.
My experience was great thanks to Jocelyn! She's so sweet and made me feel comfortable the whole time and listened to what I wanted. I really liked her vibe and will be coming back to her for future services!
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September 2023 by Kenia V.
This place is usually really good but I had a bad experience today. My appointment was at 6:30pm and I arrived right on time. At 6:43 someone else came in for their appointment at 6:45 with the waxer I was scheduled with. A few minutes later that person gets called in. It was not until 6:57 that I got called.. so almost 30 mins later. When I went into the room I found out my waxer was not the original one I had booked with. Therefore, when the session was over and the front desk asked how every went I responded it was fine expect the fact I waited over almost 30 minutes. She explained that they had accidentally checked someone for my slot so they had to switch me to 7:00pm. That was not cool.. I wish they would compensate with a free wax or something for that major inconvenience.
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September 2023 by Sheena Schlytter
I have been a couple times and always had a great experience. I had the pleasure of being waxed by olivia and she made it as pain free as possible. She was great to converse with and was such a happy bubbly person. I will go back to her again.
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September 2023 by Tessa Larsen
I have gone here a quite a few times and Ashley is my favorite! Her energy is great. She is super knowledgeable, and she goes super quick with her waxing. By the end you’re like that it’s it! I have a love/hate relationship with waxing so she makes it an easier process. 100% recommend her : )
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September 2023 by Jamie Marie
SAM IS THE BEST! My former go-to girl wasn't there anymore so I booked with Sam and I'm really happy I did! Sam was so cordial and made me comfortable the entire session. I'll be going to her from now on.
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September 2023 by Kathleen P.
I went for my first Brazilian with Ceirra at EXC in Tracy and she is the best. She's gentle, talks you thru everything and is also patient. I highly recommend her services!
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September 2023 by Angelica Marie Mendoza
Olivia is amazing!! I recommend her! She pays attention to detail and honestly made me feel comfortable during the process. She’s easy to talk to and can carry on a conversation! Love my services done with her. 10/10
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August 2023 by Jennifer Acosta
Sabina, is wonderful. She made me feel comfortable for my first time appointment and did an amazing job. I can tell that she’s very passionate in what she does. I highly recommend to check out EWC in Tracy and ask for Savina.