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December 2023 by Katrina Trachy
This was one of the most fun and exciting hotels I have ever stayed at!!! Super clean rooms!!! Amazing breakfast bar!!! There are so many selections you don't see at other hotel chains. We had so much fun at the pool, and they even have a BBQ area we used. I highly recommend staying here.Rooms: The rooms are all amazing!! They have this curtain room devider that was so conviennat for our family so we could have privacy!Nearby activities: Centered in the middle of many shopping centers, food and entertainment!! Everything in Tracy is near this hotel!Food & drinks: Great selection of breakfast items. They have a separate little store inside where you can purchase from a giant selection of food and drinks!Noteworthy details: They have a phone App that allows you to lock and unlock all doors in the hotel. You can also control heights, air and TV with your phone. It makes it completely convenient!
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December 2023 by Abe Madeja
Staff are friendly , very clean environment. It's very homie.
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November 2023 by Adri Sam
It was clean and the beds were comfortable. The suites would be nicer if there were double sinks in the bathrooms or if the shower and toilet were separate from the sink area. Another chair in the room would have also been nice since there are so many tables. There's a chili's within walking distance.
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October 2023 by Ronnie Long
Had a great stay here at Home2 Suites. I've never stayed at one of these and this was available for my trip with my family. First off the customer service was phenomenal, some of the friendliest people working here. The room was nice and had enough room for my family of 6. The breakfast was awesome, and my kids couldn't get enough. Nice early opening and late closing of pool. 24 hr gym access with laundry room. I'm going to be using these hotels more often
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October 2023 by María Virginia Espinoza
It's a great place to stay. Beautiful and comfortable rooms, you have everything that you need in them, the gym and the pool were perfect also breakfast was really good and all the people that work there gives an excellent attention, they are so kind and has the best attitude to help you in all that you need.
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September 2023 by Ernie P.
We were transiting Tracy, CA on 9/20/23 and we needed a place to stay overnight so we booked 2 rooms using our Chase Rewards at Home2Suites Tracy but we received an email stating that only 1 room can be fulfilled. We immediately called Chase Rewards customer service to cancel because we needed 2 rooms and was told that Home2Suites won't refund the 1 room that they can fulfill. There are 5 of us and we needed 2 rooms. Home2suites couldn't fulfill our request but we were still charged for their mistake. Very deceptive. I am a Hilton Honors Gold Member and won't recommend this hotel. We did not check in and went to Hampton Inn in Modesto about 15 mins away and had a very pleasant experience.
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August 2023 by Jorge Torres
As a Party Planner we go to different location to make magical decoration for customer, Had the opportunity to stay that this hotel for a Wedding. I was so happy with the great customer service, PLUS the room were super clean. Amazing job Housekeeping department. I will be back for the Next Wedding.Great Job! Management Team.
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June 2023 by Crista K.
If I could give it 0 I would. I base a review on how I am treated by staff. The manager Tricia is horrible. The other staff don't smile or engage at all with their customers. The only nice ones were the cleaners. Will never recommend to anyone coming into the area.
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June 2023 by Cory Cramer
I have never felt so welcomed and treated with such dignity at any hotel stay in my life. I have been here for two weeks and the room is the best i have ever stayed in. The staff has always gone above and beyond to make my stay as easy and pleasant as possible. Even on my last day here, i was T-boned in a car accident and in pain and when i asked the kind lady at the front counter if they had any pain medicine, she refused to let me bend over to grab it and left her seat quickly and grabbed it for me from the bottom shelf.Because of the excellent staff and how i felt like i was valued and always greeted with a smile, this hotel will be my only option for where i will stay anytime i am close to the area. The hotel is very nice, but the associates here are what made my experience 100%. A big thank you to them for the excellent stay and i look forward to coming back!All this and the EV chargers on site are a big plus :)
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June 2023 by Balinda Hall
No it most definitely did not. It's a total downgrade from the previous locations. Front desk was not very pleasant. Not even an actual kitchen as they state, more like a motel kitchen with a dishwasher, hot plate with a really small pan that's not even big enough to cook a bag of rice in but they don't allow you to use a different pan. Have to "sign it out to the room". Definitely NOT what's expected for the price! Will be looking for something else. Definitely NOT what I expected to come off the road to, especially when I checked in, got to the room, and had to put up the dishes from the dishwasher with food stuck to them (from previous tenants stay). Tenants shouldn't have to give out device details to connect to the Wi-Fi for any use. A simple login should be sufficient as any other hotel...Not very happy with the stay.Noteworthy details: See comment section...
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April 2023 by Raquel Ayala
Really great stay. Rooms were pretty clean. Staff was very delightful. The continental breakfast was the best thing of my stay. Very clean with lots of options that were both friendly for me and my eight-year-old daughter.
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March 2023 by Jaycey Manuel
Went to this place and the front desk lady was extremely rude. She would not let me check in even though I was old enough to check myself in a hotel. It was very unprofessional of how the staff treated me.
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March 2023 by T Fernandez
Love the staff, the rooms are spacious and very comfortable. We can always count on a good night's sleep And we don't stay anywhere else knowing our pups are welcome. My girls are a bit disappointed no treats available to them at check-in but other than that they love it too.
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March 2023 by Dragon Tail
I just want to say I dont usually write reviews. However, this experience calls for it. The rooms and lobby were nice and clean and inviting. However all of it is minor when it comes to their customer service. I booked a stay to this hotel through the website. When I arrived to check in they asked for my ID and info. When they saw my age (I am of legal age) they denied me access to the room I PAYED FOR. They claimed that on the website you can be 18 or older to purchase a stay, but their own “policy” states you have to be 21 or older to check in. It seemed utterly dumb that I am old enough to book a stay at this hotel but NOT OLD ENOUGH TO CHECK IN. Do not go here, this place has serious bias toward younger individuals. They were unprofessional, so much to the point that a review was needed.
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January 2023 by Carlos Rivera (Saiya-Jin)
Here for an extended stay. about 2 months so far. TV HDMIs are locked, so good luck with your devices. Had to buy my own TV. Whenever house keeping shows up, and I tell them not today, they insist and insist and start opening the door while Im trying to sleep. Im awake at night and this next part was by far the worst. I accidentally dropped a personal item on the floor and they threated to kick me out claiming my neighbors are saying Im supposedly punching doors which never happened. Just FYI theres nothing fun to while on a stay here. You have to drive over an hour to go anywhere fun. Also, fire alarms keep going off every few days, its very annoying. Also, I needed a replacement key to get back in my room during one of the nights. Front desk said every nights system goes down. I asked them to just open the door for me, which eventually they did, but took a lot of back and forth before they did after refusing to open my door.
