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April 2023 by Rodney Washington
I visited the store and was greeted with courtesy and politeness right away without a over aggressive sales associate hounding me.The selection of furniture was excellent and decent quality and fair price.
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January 2023 by Cortni T.
Honestly this is the worst furniture buying experience I have ever had. When I originally entered the store, three people were sitting behind the desk, but no one acknowledged me, greeted me or tried to assist me. I then went and browsed the selection of beds and mattresses myself and went back up to the desk to ask for assistance. I ended up purchasing a mattress, box spring and frame because all of the beds were wooden frames cheaply made. When I checked out I was over charged for the mattress and did not notice because I didn't see an itemized break down until after my purchase was complete. This is completely predatory and ILLEGAL. I was told my items would arrive in approx two weeks. They called a week later and wanted to deliver same day which was such an inconvenience. I was informed my delivery would be there closer to 6. Delivery guy arrived at 4:30 and demanded to begin. I did not allow them in my home until 5 even though that was not what was discussed. They were rough, somehow my blinds ended up broken; long story short....DO NOT buy from here.Edited to address owner's unprofessional response: I don't understand how my occupation or confidential financial information has to do with my review. But the overpayment was rectified, and that was the only thing solved. Customer service was poor, I bought items and didn't see a breakdown of payment until the purchase was complete even though I requested to see the computer screen, and the delivery was a joke and my home was damaged with zero resolve. I review based on fact and experience and based on this I do not recommend.
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January 2023 by Dionna Marshall
Plenty of options, great service. Finally, found the perfect couch after 3 other stores.
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December 2022 by taylor west
They are amazing here! We went in and purchased a nice couch and Alex and Peggy were so helpful! They made it a fun experience. We will definitely return!
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October 2022 by Jeff Pizzagoni
The same store owner still active and greeted me at the door and assisted me how to clean my couch. Thank you for your assistance!
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October 2022 by Geanna D.
Homelife Furniture store in the West Valley Mall has the best selection at the best prices. They can order anything if you don't see what you like in the store.Rand always helps me out. His customer service is outstanding and his knowledge of the business is exceptional. He is professional, kind, patient and friendly. I highly recommend all furniture purchases from this store and ALWAYS see Rand to help you out.
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September 2022 by Cathy Brown
Peggy and Eric were easy to work with extremely informative and helpful they got me taken care of and I will enjoy my sectional and dinette set .
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September 2022 by Vincent Dinwiddie
Alex was great, answered all my questions, and had great customer service skills, I’ll definitely be coming back
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August 2022 by M P
Looking for the moment, but the salesman was very helpful. No pressure felt oh, I will probably go back once I make up my mind. Very good sale prices, so we shall see.
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August 2022 by Heather M.
Homelife Furniture was a pleasure to do business with. I spoke with them over the phone, told them what I needed. They suggested a particular model and I went with that. Payment was easy and my delivery was a week early! Imagine that... After dealing with Ashley's Lathrop store that put my delivery off- TWICE- making me wait nearly 3 months, because they kept sending defective items.
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August 2022 by k dacis
Loved it Alex has very good customer service even the other employees were very nice I will surely be back.
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July 2022 by Ranjit Patro
Very customer friendly and good selection. Peggy was our agent who helped us in making a purchase . She is extremely patience and walked us through all the options
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July 2022 by Joshua Grant
Awesome people make you feel at home quick service best prices okay Alex and Peggy were awesome Peggy walked the floor with me show me a lot of things should definitely give it a try
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April 2022 by aaron lang
Alex was great! He found a way to work through some of our challenges with our furniture purchase. It was an amazing experience and we are very happy with the end result. 10/10 would recommend.
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March 2022 by Danielle H.
I love this play .. they alway help me out and give me a great discount.. I will recommend everyone to go there.... Alex is a great person he the best in the building.. he give me the best service. We talking for a hours after I find what I'm looking for ... go there now
