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April 2023 by Joseph Feria
Thank you.
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April 2023 by Steven Zermeno
I went to the Tracy Walmart Jackson Hewitt office to have my taxes done yesterday and the experience was amazing. Normally people won't believe me when I tell them that I "go to Walmart to have my taxes done" but when I tell them about my experience and see the results they are stunned and become believers. Carla helped me during my time there and she was quick and efficient. Made the experience easy to understand every step of the way. Amazing job and amazing customer service.Thank you
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April 2023 by Lawrence Pascua
Carla Calles is the one to see and get it done… very professional and knowledgeable! She is my go to person from now on!!! Thank you so much Carla!!!
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March 2023 by Cecilia Ojeda
I came to Jackson Hewitt because I was looking for a new tax person and there commercials state they will get you the most money back.Prior to our visit, I had called to find out if I needed to bring anything besides our W2, as it was our first time, they said no.We showed up for our visit and they tax person asked us for information we did not have on hand. Luckily we had brought our previous tax papers. The visit was very long, we were not asked if we had additional right offs, she only took what we had. Then started adding the information. She ended up telling us we owed money! We have never owed before and she couldn’t tell us why we owed and we should ask our employers. At this point we were ready to leave as it was almost 2 hours of being there. She said we were going to have a $200 credit towards what we owed for services because it was our first time, then she charged us $250. I was surprised that I was about to be charged over $400 for someone processing my taxes. Not to mention we don’t have a lot to file when doing taxes. What was the icing on the cake was her payment machine was not working, we ended up waiting even longer for the machine not to work. She did not apologize, she only kept disconnecting it and restarting it. She did not call her manager for assistance. My husband had to go get cash to pay her, then she didn’t have change, so he had to go back to get the exact amount. This is the worst experience we have ever had when filing taxes and will definitely not be back.
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February 2022 by ALBERT BAKER
Went in to see Faiq and he was very helpful in my tax preparation I highly recommend going to Jackson Hewitt
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May 2021 by Chico Juarez
The help I had at Hewitt Jackson was very helpful and professional Beatrice soltero took time to listen to my situation and she helped me the best she could I am very thankful for her help.You responded to my review ,I would appreciate you spell my name correctly.It is Chico not Chica.
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January 2021 by Renee St.Germain
Both my visits to the Tracy Walmart Jackson Hewitt I had all my questions answered by both Mona and Beatriz! These ladies greeted me warmly and were very receptive to my questions and need for full transparency.I would recommend either lady if you have Tax Questions!
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February 2020 by Alicia Solvie
Great experience. Very helpful and had all my questions answered!
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January 2020 by Mesha Miller
Went into the Jackson Hewitt to have my taxes done. Mona was thorough and helped me through the process. After preparing my own taxes for the last few years, I’m so happy I decided to have them done. If Mona is there next year, I’ll definitely be back...she was great!!!!
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April 2017 by Mondo Mezai
Couldn't keep an appt and find out they are noncompetitive. They charge twice as much as other competitors.