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October 2023 by luke bailey
We bought our mattress and bed frame 3 years ago and it's been great. We had a small part break on the adjustable frame. Ron has been absolutely wonderful to deal with. The warranty company has been a nightmare, but Ron has gone above and beyond to help us out.
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October 2023 by Abraham Opalade
Kevin was excellent and honest. We got the bed of our choice and we are enjoying it.
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August 2023 by Angel Ortega
Definitely recommend, great brands, many sizes and different prices that fit every budget.The customer service is great, (so Alexandra for the great help) they refer you to their best options and also help you look for the best deals !Delivery may be delayed so i’d recommend people to anticipate & be patient
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June 2023 by Paul G.
I haven't slept this good in 15 years! Alexandra was the best. She put me on the test bed to figure out exactly which type of mattress I needed. It turns out that I need a medium/soft instead of firm like I've always had! She showed me a few different one's until we got to the Aireloom and then that was it! I loved it right away. She was easy to talk to and knew exactly how to figure out what I needed. She scheduled the delivery and that went super easy too! A week later, I went back and she sold me two Purple pillows that are absolutely amazing. Thank you for changing my life, seriously!! I sleep so good now. If you are looking for a new mattress, go see Alex!!
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June 2023 by Lisbeth Ferrari
Salesperson (manager?) who helped us was very helpful. Gave us space to look around, which we appreciated rather than being smothered. But when we had questions, he stepped in and answered them all.Delivery team was outstanding. Prompt, friendly and fast. Respectful of property and understood my needs with moving dogs from room to room. Highly recommend delivery. Well worth it.
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June 2023 by Felipe Fraga
All good. Alexa did a fine job. Fast, practical and reliable.
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March 2023 by Viola A.
Dec 2022 I purchased a queen size mattress. It had a slight problem. In Feb I went in and spoke with the manager Ron Paris. He said that bed inspector would come out. He did but wasn't much help. I went back in and talked with Ron again. He was so helpful. He did a sleep map telling me what bed would be my best fit. The new mattress was delivered the next day. The customer service was very professional and Ron actually carried that I was happy with my decision. Great prices.
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January 2023 by Pearl S.
Thank you to Alex for helping me and my family! She was so kind, patient, and kept on reassuring. Even tho it was hard to find our address she kept going!! Recommend going here, lots of help and good mattresses and now I have a new bed!
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January 2023 by John Hoffman
This showroom has everything to do with sleep. Ask for Ron. He is Awesome!
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January 2023 by Mr Doright D.
I went to Mancini's and Alex was a great help I was definitely satisfied at the end of my visit I will definitely refer people.
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January 2023 by Hector Luis I.
Alexa was quick to attend to us and immediately walked us through the product line. I have been purchasing pillows and mattresses for the past 12 years based on online reviews and Costco deals. Her knowledge of the product allowed me to be introduced in to the purple pillow brand, which has changed my night sleep. It's not only the best sleep I've ever had but the best service. I wish I could have met her many years ago.
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May 2022 by Sujatha S.
I would like to thank Keven Crothers of this mattress showroom for helping me to pick out the most suitable mattress. He was very patient and listened to my requirements and budget and then directed me to the right mattress. This is the best mattress I have ever used. Thank you so much Kevin. I no longer have back pain.
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March 2022 by Marco Polo
I've had a few really good and positive purchases there including furniture as well as at least two mattresses BUT recently I made a warranty claim since my 3 year old mattress is sagging horribly and has been killing my back and causing all sorts problems. I was told that they'd send an inspector out within a few weeks. I got a call sooner than that and the inspector from Integrated Bedding Group came out and immediately said he saw the problem and while he was doing the required test and taking pictures he was telling me, in detail, all the ways a warranty replacement was valid and a "no brainer" in this case and how he knew right away walking into the room. All requirements were met and other than the sagging, it was in pristine condition and supported on their furniture with a base bought from them. Well, imagine my surprise when I got an email from Integrated Bedding Group saying that it was "within manufacturers guidelines" and the request was declined. I was even more surprised when I called the company and was told "if we've done your inspection then we are done, goodbye" on their voicemail message.I've contacted Sealy, Mancini's Sleepworld, and the inspection company (at multiple emails each) giving them the opportunity to rectify this ridiculous situation before I file a suit in small claims court and the only response I've had is Mancini's fraud inspection company (Integrated Bedding Group) saying it's not their problem and a few responses from Sealy saying a local representative who is working with Mancini's is going to contact me. Still no contact (2 weeks) so I'm am going to have to proceed with filing in court it seems. They don't appear to honor warranties AT ALL and have set up quite the racket to ensure they never have to replace a mattress so I would never recommend them or buy from them again. A 10 year warranty means NOTHING if the company offering it is dishonest and conducts business like this.
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February 2022 by Thomas G.
Ron Paris is very helpful and not pushy. He listened to all of my concerns. Ron even recommended an adjustable bed to go with my new mattress. Thank you Ron.
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December 2021 by Marvin F.
We had been looking for a mattress for several weeks, Mike did a great job as soon as we walked in the door. Mike gave us a lot of information he then gave us time to think and then more information which helped us make a sound decison.. ...He was very knowledgeable and patient......Thanks Mike !!!
