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July 2023 by Maryah
Waited for 4 hours for no one to show up. Liars & frauds. We told them on Friday that we would be there Monday to pick up a car we bought from an auction even called Monday morning at 9:30 to let them know we were coming. We arrived at 11:30 am gate was locked they told us they couldn’t fin they guy. Waited in the hot sun no food no bathroom had to look for one in the hot sun. Finally at 1:30 a tow guy showed up and opened the gate but said the lady with keys to the office was coming from Modesto about 30 min away. No one showed up. 3:30 still no one I call the lady she tells me she isn’t coming . She said everyone called in sick and she can’t come. So why not tell us this at 11:30am when we arrived or 9:30am when we called to tell them we’re on the way. About 4 other people were eating also. Terrible way to treat people! Terrible customer service we deserve our money back !!!
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June 2023 by maryah samarron
Waited for 4 hours for no one to show up. Liars & frauds. We told them on Friday that we would be there Monday to pick up a car we bought from an auction even called Monday morning at 9:30 to let them know we were coming. We arrived at 11:30 am gate was locked they told us they couldn’t fin they guy. Waited in the hot sun no food no bathroom had to look for one in the hot sun. Finally at 1:30 a tow guy showed up and opened the gate but said the lady with keys to the office was coming from Modesto about 30 min away. No one showed up. 3:30 still no one I call the lady she tells me she isn’t coming . She said everyone called in sick and she can’t come. So why not tell us this at 11:30am when we arrived or 9:30am when we called to tell them we’re on the way. About 4 other people were eating also. Terrible way to treat people! Terrible customer service we deserve our money back !!!
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June 2023 by Maryah S.
Liars & Frauds. We got a car from an auction which we paid a deposit for the auction said it was in San José after the deposit was paid it said the car was in Tracy. On Friday 11/16/23 we called and asked if they would be open Monday 11/19/23 so we could fill out paperwork and receive the car. They said yes. We called at 9:30am and said we would be on our way. We arrived at 11:30am gate was locked they said they would call back in about 30 cause they couldn't find their guy to open the gate. Time goes by finally at 1:30pm the tow guy opens the gate. About 4 different people waiting, mind you. Then the tow guy tells us he doesn't have the keys to the office and the owner is coming in about 30 mins to open the office. Then more time goes by, 3:15 I called the lady she said she isn't coming and that "everyone called out sick". I told her we all deserve an explanation she said "I gave you one" but she did not explain why she said she would be on her way then never showed up..... we all left with no cars been waiting for 4 hours for no reason. She should have told us from the beginning instead of making us wait in the hot sun with no water, no bathroom no food. We need our money back!!! Terrible customer service terrible to do this to people!
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May 2023 by Rob Leal
Awesome tow truck driver
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December 2022 by Infamous
The suspension needs service after being towed by this company. The front desk rep female is beyond rude and disrespectful. Small claims court will have to be the result. They refuse to give thier insurance information and arnt on "Safer" to publicly put down thier insurance when they are dot required
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November 2022 by Mala
Looking for a car, got information over the phone.
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July 2022 by Nick C.
Use other tow shops in the area for heavy duty tows. They price gauge by charging 62% higher then all other companies in the area. called 3 other tow shops in the re they start at $225-$275. Myers tow charges $400 an hour.
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June 2021 by J J.
Do not hire this company. This tow drivers got so upset and followed us for 30 min. Pulled over and tried hitting my window. Used his high beam flashlight to blind me while driving. Had to call the highway patrol. He's out of control. Myers company shame on you for hiring drivers that can cause an accident or kill someone. Short Hispanic bold man with little man syndrome get him off the road.
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March 2021 by Dominic Richardson
Quick and friendly help to get me out of a ditch in the middle of the night. You're a road trip saver!!
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March 2021 by Tae Smigga
Hopefully I get a car from them
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January 2021 by Michael Andrade
Awesome ! Anytime ! Anyplace ! AAA
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September 2020 by Natalie B.
Do not use meyers towing!!! They left us stranded for over 4.5 hrs. On the side of the road in 100° weather ...first lied about when they got the call...now denying they got the call!! Had to hire a private towing company and pay 300.00 for the tow!! They are rude, liars and just unacceptable business practices... I would give them -5 stars if i could!!!
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January 2020 by Patrick Plemel
My car was impounded for registration which is my fault but it doesn't give him the right to overcharge! I work in the tow industry and they hit me with some made up fees which is not in the CHP contract so watch yourself if you ever have to deal with these scam artist
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September 2019 by Henry Chavez
Alright good yes
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April 2019 by Chris Oliva
Worst customer service I've experienced in a long time. The ladie answering phone calls, in my opinion, is rude and disrespectful and has no knowledge of customer service. I would suggest taking a class in manners as well as customer service techniques.
