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November 2025 by Kishore Palem
Very untidy, no place to walk, very bad odour
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November 2025 by Silvia Rodarte
I've stopped visiting this store mostly because you get a feeling of being unwelcome. the young ladies are not very friendly.
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November 2025 by maria hernandez
The workers are soo rude
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November 2025 by Tamara Horton
Bought my new grand baby some onesie..good price and quality 10 for 10$
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September 2025 by Master Shiva
For kids it’s good
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August 2025 by Mariah Hilton
According to their website and on the big blue sign to the top right of the front door, they advertise that they buy items any day of the year without appointment. They should change that wording or tell people that you should call ahead because my family drove from Stockton to have baby clothes looked at and they barely let us walk in before telling us they weren't accepting anything because they were too backed up. Disappointing and a waste of time and gas.
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August 2025 by Ashia Ware
The employees are extremely rude no greeting just stares and it’s been like that for a while a place should be bringing joy to community full of negative Nancy’s especially the one with the really dark eye brows.
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July 2025 by Anonymous
This store is absolutely horrendous. By the way, this is for the owner/management because I see all of your very rude replies to these reviews, that is NOT the correct way to be responding when customers are unhappy, because as I read through these reviews most of what they’re saying is true.
Each time I go into this store, which I won’t be doing anymore unfortunately as the one thing going for it is the pricing, the employees are extremely rude. (Swearing, complaining about their jobs, etc)
The store is CROWDED with an abundance of buys (they definitely need more help or shouldn’t accept as many buys as they do at a time). I have called on multiple occasions asking if I could drop off a buy and have been told yes, but when I go, they say it won’t be ready for days. I don’t know who is running this place but they need to do better. You can’t even push a cart through the store without bumping something and not to mention at the checkout, there’s no space to set your stuff.
I’ll be going to the one in Modesto until management can fix this and take care of their staff better, because ultimately it isn’t fair to them that they have to put up with complaints like this because they don’t have the tools to succeed.
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July 2025 by Yamilette Mendoza
I called the store in advance to verify if I can bring baby clothes to sell and they said yes. I asked because I'm driving from Modesto. I arrived 40min later to sell my baby clothes and they told me they are backed up since yesterday with over 20 people and cannot accept the clothes. Why didn't you say that when I called? Poor customer service and honestly the store is chaotic looking. I've gone to other Once Upon A Child Stores and they've been way better.
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January 2025 by Amanda
If you’re trying to sell, they barely take anything even if it’s in good condition. If you put something on hold while doing a sale they will sell the item before you come back. You can get some good deals but at the same time they price stuff as the same price as target.
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November 2024 by Ali Figueroa
Prices are are good but customer service not so great
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October 2024 by Karla Escobar
First time selling clothes here and they took mostly everything. Staff was super nice and explained the process thoroughly. I was very pleased with the amount I got for the clothes and what I bought. They have a lot of options and I love that they post on Instagram to keep everyone updated with what they have. I just wish I lived closer to this store! Definitely will be coming back, it’s worth the drive.
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October 2024 by andrea berber
Didn’t receive a bag full of clothes back.
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October 2024 by XxGachanimexX
I had a very bad experience in this store because I wanted to buy some shoes and it turns out that the one they had on display was not found. The other one they told me that they would look for it later and they called me, which they never called me or anything. But those employees had very bad service. The truth is that I will not return to this store.
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July 2024 by Marisol Rocha
Loving store large set of options and very nice ladies
