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September 2023 by Christina Keifer
PPA Renters from 2018-2020. At first Don and Kathy were kind, considerate and professional landlords. As soon as Covid hit in 2020, my husband was laid off from his job in SF and we were forced to move out of the home. That’s when Don completely changed his attitude and how he spoke to us and treated us. Don had no empathy or compassion during a worldwide pandemic and nickel and dimed my family of 6 upon move out. We lived in the property less than 2 years. We were charged for normal wear and tear and carpet replacement (the carpet was damaged by previous tenants and they covered it up with a quick shampoo before we moved in). Dozens of carpet stains reappeared in the days after we moved in and we sent them photos. They charged us to basically do a mini refresh/remodel on that home. My only hope in writing this is that they have reflected on how they treated their tenants during the pandemic. We are a hard working family and we do not recommend renting from PPA property management.
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September 2023 by Mern A.
I have had Brenden Reese manage my property for over 3 years now. My first opinion of him was that he was arrogant. But, I very quickly understood him as a great individual when I realized he likes to keep it straight and leaves no room for ambiguity. Over a period, I was super surprised he would respond to texts with a phone call (even at odd hours).. since he was managing a property that needed extra attention due to tenant issues. He stewarded me through a difficult period with a firm yet polite demeanor.I am proud to say, he is a thorough professional and an even better friend now. He is a trusted advisor and a voice you can count. always!!!We need more like him to lend credibility to this profession. You go Brenden
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August 2023 by Tess T.
I've been working with Best Property for almost 10yrs with multiple properties. Brendan is my property mgr. I am impressed with his customer services and professionalism:- He is reachable, responsive and knowledgeable- In tenant claims/issues, he is the 1st responder and the mediator for best solutions- He does yearly checkups to ensures property is maintained- In transitions, he can quickly turn the transition seamlessly or the quickest possible. He discussed with us the value of reasonable investment/ compromise to get our rental income rolling.As a homeowner, the above are all I need. Thank you, Brendan and BPM!
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August 2023 by Bryan Conn
PPA is a great local family business and Don and Kathy are straight shooters that were a pleasure to deal with. We were in their rental for almost 7 years and they were always quick to respond to repair requests and reasonable about any issues and concerns.
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May 2023 by R.E. Walsh
Awful. Don is extremely disorganized and often leaves his wife Kathy to cover up for him. The home we rented was dirty upon move in and repairs promised at signing were never made during the one year we lived there, despite charging the owner for the repairs. Never responded to our move out inspection request and was hours late when we moved in. Hopefully they can get it together…
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July 2022 by Parmod Aggarwal
I have a property being managed by Don for the last 10 years. I have found him to be proactive and responsive. He is thorough in screening tenets. Excellent service.
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July 2022 by Russell Kan
Simple... PPA Property Management (Don and Kathy) takes care of my property as if it were their own. I have full confidence that they will do the right thing. I've been with them for 14 years now and I am completely satisfied. Thank You PPA!
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July 2022 by Suman S
We have worked with both Don and Kathy for 10 years now and having worked with property manager before, I can tell you that these guys are one of the most engaged professionals in the field. They have an excellent knowledge of the market and make decisions that are best for both sides based on the market dynamics and are definitely in for a long-haul.
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July 2022 by Y T
PPA is trustable. Since he manages my property 12 years, I always have peaceful mind.
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July 2022 by Maria Guerrero
Don is always responsive and great to collaborate. I appreciate his proactiveness in house work to maintain a great appearance of the property.
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July 2022 by jin liang
Don and Kathy are very professional. They have been taking care of not only the properties from owners, but also the tenant who need a home.
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July 2022 by Cindy S.
If i could rate 10 stars i would! Brendan provided superb service! He is professional, honest, consistent and SUPER helpful. The service I received from Brendan was more than above and beyond! Thank you Brendan!
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January 2022 by Luis Olmos
PPH though Don Cohelo was my landlord for a year approx. they really raised the bar over previous landlords, excellent attention to the details and closure of issues in a timely manner, excellent service!!! When we move out, the closure of the contract was good, the deductions on the deposit were really fair and transparent. I really recommend them.
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September 2021 by Lily Liu
Don with PPA property management has been managing our property since 2011 and has been an excellent property manager!!! We hired Don not only because he was recommended by one of our friends who had interviewed a dozen, but also he stood out as the most responsive, knowledgeable and straightforward.After initial meeting and understanding our needs, Don was able to find us the ideal tenants promptly, and he has been attentive and proactive in addressing all the rental matters since then. He is always on top of everything: from property maintenance to rental market monitor to tenant management. He responds to the requests from both tenants and owner in a timely fashion. He suggests preventive maintenance to avoid potential damage to the property, and he always checks with us before spending money.We have encountered couple difficult situations with HOA, Don was able to handle and resolve the problems in a very professional, practical and effective way.We are very grateful to have Don manage our property. He gives us peace of mind. We truly believe Don is the best partner for your rental property management.
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July 2021 by Alicia Graf
PPA property management reps, Kathy and Don, are beyond amazing! They are nothing but honest, professional, responsive, and personable - so different from some of the other companies we've interacted with. I would not hesitate to recommend them to anyone who is looking for a property management company.Thank you to Kathy and Don for being so wonderful.