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December 2023 by nicholas g.
Great store with a get customer service, RAEANN was very sweet and Actually took her time when I needed help when other stores didn't even bother like I was bothering them with asking for help. My new go-to store
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October 2023 by Bridget N.
Within 2 years I've encountered actions from employees that make me feel as if I'm a bad person. One lady asking me for proof that I paid for my bagged groceries while I had my two young daughters with me after I just asked her a question, today another worker standing right behind me as I check out at self checkout & leaving the area as I leave the store. It's not an enjoyable place to shop anymore I'd rather go to food maxx they're so nice there
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September 2023 by Abe A.
Way overpriced, takes advantage of being one of the few grocery stores in Tracy. Only go there if you really need something. Otherwise better to go get items from Wal Mart or Costco
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September 2023 by Tiana L.
I got a sandwich at Safeway and the lady Sarah was sooooook SLOW like literally Snail pace I couldn't believe how long it took her to make a sandwich crazy
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June 2023 by Elizabeth F.
I've been coming here almost every week for the 6 years I've lived in Tracy. They usually have decent customer service. I always get tri tip when it's on sale and have the butcher cut it into 2 in steaks. They take care of me every time. Today there is apparently a new policy that doesn't allow the butcher to cut sale items. This is very disappointing. Take care of your customers please!
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May 2023 by Cynthia A.
Giving 3 stars because the cake was delicious. I didn't give 5 stars because of how the cake design actually came out. I asked for green and they gave me a light colored green that basically blended into the white border which was hard to read the words on it. As soon as they showed me the cake, I was disappointed because it was for my baby shower that was starting within an hour so we didn't have much time. The lady then asked "ok so what do you want me to do" as if I already didn't ask her to darken the color frosting. She looked at me with such attitude and took it back. They ended up coloring over the words which helped a little but still, payed $80 for a cake and it was not what I asked them to do. I attached the picture I showed them for reference and then the cake I actually got. Like I said, if I payed $80, the least they could do is actually make it look like what I wanted!! Advice: Make sure you give them a paper copy of what you want so they can keep it on file for reference instead on showing them a screenshot from your phone.
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May 2023 by Cristina J.
Customer service is a rare thing anymore. So when I get THREE ppl going above and beyond in the same day I have to give them credit. First, lupita in the bakery!! I was so upset because I wasn't able to order a cake for a friend at work the day before and I was desperate for help. Not only did she take the time to come and help me find an amazing substitute for the cake I needed she took time out of making all of the Mother's Day cakes and graduation cakes to write on the cake for me! She absolutely made my day better and made my friends day! I truly appreciate her going above and beyond. I'm to the meat department and Jason! My dog is obsessed with Barkley bags. If you haven't tried them run to the store. I had looked the day before, tried to do an online order and had checked another store and they were all out. I explained to Jason and he took time out of his busy day to go in the back and find me not one but three bags!!!! he could have easily said if it's not on the shelf we are out. But he didn't. I am TRULY grateful and hope that he knows how much I appreciated his act of kindness. David was my final happy moment in this store! He's been at Safeway for as long as I can remember and he always goes out of his way to be friendly and personable. In a time when things are just upside down a lot I want to say a huge thanks to all three of the great employees that went above and beyond today! thank you!
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June 2022 by Erika G.
Yesterday around 5 pm I went to Tracy Liquors, to buy a wine bottle for part of a gift I was making for my sister. I bought a Stella wine bottle (750 mL) and regular (small) bag of hot Cheetos. I was charged $25.44. I was distract with a work phone call, I went to my car to put the gift together. I sat in my car and realized there is no way I paid $25 for a wine bottle and hot Cheetos. I went back and asked the price for the wine bottle, which was $12!!!!! I got a refund for the over charge but I was very upset, MAKE SURE IF YOU HAVE TO BUY THERE CHECK YOUR RECEIPTS THEY WILL OVER CHARGE YOU, otherwise go shop at a more honest liquor store near by!!!!
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March 2022 by Geneva W.
Big Safeway plenty of items in stock and on shelf's had no issue finding everything I needed and wanted yeah and stuff I didn't want or need but had to have it anyway Plenty of Easter goodies caught my eye along with the basics we needCheck out lines are nice and clutter free easy to maneuver through with your cart bagging area was nice sized with room to put your own bags on the counter while bagging them up. Prices are getting Higher can't believe what we are paying to survive but it's everywhere not just Safeway. Parking lot is good nice plenty of room to park spaces are a little tight but there were spots opened when we arrived. Cashier was pretty quick with her scanning but was In a rush while we were trying to bag everything up she sighed when she saw we were still bagging when she finished ringing up our items. I let it sly by and kept my cool this is not my neighborhood Safeway we stopped here on our way back from Walnut Creek to our home in Manteca and didn't want to backtrack to go to our Safeway it was a pleasure experience and most likely will shop here again
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March 2022 by Deana M.
Dawn, Thank you for taking action to clean up the store and keep those wipes available! The store looks great. Keep up the good work!! Safeway has always been my favorite store to shop at.
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March 2022 by Lorevi L.
Some of the workers here are lazy. Can you believe I was buying lottery tickets cashing, lining up like everyone else and they said come back in the morning when it's not busy. They have two registers and 2-3 people in line! Are you kidding?? What kind of service is that turning away business? Owner is nice so I hope that's not how they feel how to run their business. Liquor store is always busy!
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February 2022 by kimba k.
Wow!!! Got Chinese food from the deli and it was $20 for 2 tiny containers (one chowmein & one mandarin chicken) plus 2 egg rolls that were $5It was inedible! The chowmein was hard and the egg rolls were flat and burnt! I didn't see him pick out the egg rolls or I would have said something. Just bad!
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June 2021 by Sheila S.
This place has a great variety of alcohol beverages. I got the tequila reposado. It was a lot cheaper than any of the stores I called like Costco and BevMo. Before you go spend your money at another place, you should definitely visit this place first.
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March 2021 by ness s.
Love their fresh swishers always great price and fast been coming here for the longest check them out
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November 2020 by Oswald J.
This place is so convenient. If I recall the person who helped me out was someone named Shanan. She was such a sweet heart! Support small businesses!