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August 2022 by Melanie G.
It has been 15 days since we turned in our keys and I am still waiting for the remainder of my deposit. I paid a deposit of $4450 and they are claiming that I paid a lesser amount. I have shown proof of having paid $4450 (bank statements and copy of lease agreement) but they are still holding firm to their claim. I have left two messages but have yet to receive a call back.
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July 2022 by Ravi G.
I recently changed the property management company for my property in Tracy as the previous company was always lowballing the rent for my property even though I was with them for several years. Susan is great. She got 35% more than my previous property manager. She is very responsive and helpful. She does a thorough background check of the tenants, and so far, there are no complaints from my neighbors or HOA. If you are looking for a property management company in the Tracy area, look no further.
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December 2020 by Carl D.
I read the negative reviews not just here but elsewhere on the web, of Susan Goulding of Crown Key Realty, and let me tell you, I am at fault. Despite them, I did business with her. I couldn't believe such outrageous things could be anything but lies or the exaggerations of disgruntled nuts who themselves were at fault. I was wrong. Believe those reviews. I don't even want to get started on my own experience.
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July 2020 by Hamida Aminy
Susan is a hard working & very efficient. She always puts her clients needs first. She was very responsive to my questions & messages. She is dedicated to her job. I wouldn’t hesitate to work with her again. I highly recommend her for your Realator.
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February 2020 by Deshon P.
This woman and her company is a complete joke and scam. She illegally ran my credit and rented a property to someone who falsely used my identity. Signatures were forged complete scam. I will be taking action sooon.
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December 2019 by Michael P.
If your looking for a rental that is priced above fair market value of the area crown key is for you.if your looking for a rental price at fair market value then look at a different property management company where honesty and integrity matter.
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September 2019 by hamida a.
I recently had the pleasure of working with Susan. She is extremely dedicated to her job & great @ what she does. Her communication skills are excellent, always kept me in the loop of what ever was going on. Her team of expertise cleaned up my house & sold it in under 3 weeks! I'm very impressed by her professionalism. I highly recommend her & her services. She is truly a class act! Thank you Susan, job well done!
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December 2018 by Ashley K.
We have been touring rental homes in the Tracy area for the last year. We have seen several properties and worked with several different companies. We were so incredibly impressed with Susan's responsiveness! Her professionalism while showing the property was on point. The contact we had with Susan was actually a part of our decision in choosing the property that we did. It was so refreshing to have someone available to answer questions, attentive to the needs of our family, flexible scheduling to show the property, and offer local advice for the area. Thank you Susan!