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January 2024 by Andy Johnson
Had a last-minute accident in the back of my ride with a new puppy. I came in late afternoon and they got the back seats cleaned by the end of the business day! Highly recommend!!
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November 2023 by Jennifer J.
Zero stars -would not recommend. I left with water spots that were not there when I drove up that the manager quoted over $300 to buff out. Also, this is what inside window looks like the day after my $75 car wash!!!!! Not to mention they tried to place wet rubber mats back in my car --- didn't even try to dry them. Poor poor service!!
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October 2023 by Chi-gung Sifu Bolo B.
Never again they do half ass job and shine and over priced !! Vintage car wash in Modesto Ca. Sorry I'm coming back !!
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October 2023 by Lora J.
I paid $50 for a half ass job! When I selected my wash I told the guy I wanted the outside armoralled along with the inside and he said to choose from 2 plans, which I did (I chose the more expensive of the 2). After almost an hour my car was "done". After further inspection it was far from done. The inside was still dirty, the window was poorly cleaned and was streaky the steering column was still very dusty and the door jams were dirty. The rear tow hitch area didn't get any amoral at all, which she fixed but there are other areas that were partially missed and look ashy still (pictures attached). Also the front still had bugs on it, in the grill, on the number and the headlights. When I brought this to the attention of the guy who checked me in he completely dismissed everything I said and made excuses. He said he explained I would have to pay for the $75 wash if I wanted my door jams and interior cleaned. He in fact did NOT explain that to me and my child is my witness that he didn't. After getting nowhere with him I decided to leave and write this review. This place use to be my go to spot when I lived in Tracy so I went there today, while I was in town, but today will be the last time I ever go here!! Very disappointed!!
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September 2023 by Eleassia Davis
As a monthly member, I recommend Tracy Express Car Wash and Detail. I’m often in a hurry and like my car to look nice as much as practical. This weekend, I had to dress my car for the Mexican Independence Day parade, I took it to Tracy Express to get it cleaned the day before and it looked great for the event! Even when they are very busy, they still manage to move cars through the line efficiently all while being considerate. I like my tires extra shiny and I appreciate that they are kind when I request more attention to the tires. They also have nice massage chairs, car accessories, driving sunglasses, beverages and snacks available for purchase while you wait. Really great staff, they do a great job with my car, I enjoy and recommend their service.Services: Auto detailing
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September 2023 by Lokesh Chowdary N.
This place is bull shit, not going to lie. I paid $35 for a fucking gold wash but they only vacuumed the car and pour some water on the body nothing else. I wasn't given air freshener for choosing that plan and I hate their service please never go here it's very bad. I attached a photo here. I was promised all these things but the only thing they did was vacuum. What the hell is going on here. I didn't check the reviews I should've damn it I wish I could talk to the manager but I didn't because they'd say get another wash I'm not going to spend money on this useless car wash spot
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September 2023 by Susan C.
Pleased with the detailing of my car. This place used to be a pleasant place to sit inside and wait. The A/C is out and has been out for weeks. Word has it they do not want to have it repaired. The conditions are uncomfortable for clients, not to mention the gal working the counter. Get her a fan, or 3. Better yet, repair your A/C!
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September 2023 by Joana H.
This place is highly unorganized. Waited over an hour for a wash. Other cars were put before ones that had been waiting. I don't know if this place is under new management, but I am never coming back. Advice: please develop a new business plan.
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September 2023 by Arunp p.
It's a scam!!!! Cheating all the customersToday the plant is not working. Still the make to wash all the packages and charge the customer for the package value,today for the all the car wash theyOnly they did manual rinses manual sprays Air dry.And charged me for the golden package.When I ask the cashier she said that the wash they are providing for allThey are not worth for the business scammers Pls don't come and waste your hard earned money here.Giving negative start you scammers
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August 2023 by Jacleen I.
I paid for the $49.99 platinum full-service wash + an add-on for carpet cleaning totaling $65 for my Honda Civic... the wash I received was not worth what I paid.The windshield was very streaky and hazy, my dashboard was still very dusty, and the carpets were not cleaned. Maybe I wasn't clear on what "carpet cleaning" included, but my kids spilled a milkshake on the carpet in the backseat so I assumed they would at least clean that up, but unfortunately they did not. I guess carpet cleaning only includes vacuuming. The exterior was fairly clean, but there were still a lot of dead bugs on the front of my car. Three stars is mostly for the staff that helped me, they were so nice. I'll probably give them another chance as they are one of the only full-service washes in the area, but I hope for a much better wash next time around.
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August 2023 by Vince T Kannanaikal
Went to this car wash for basic interior/exterior detail for my first car did some what good job, can be seen old dirt in interior that was fine but when I got my 2nd car later after months specially to remove old glue of double side sticker on the dash and basic interior/exterior detail for an extra $25 they spoiled my Toyota corolla dash damaged might have used hard tools or concentrated chemical making deep creases and color difference. They supposed to be done in 1/half hour but due to fixing the damage made me wait total 3 hours, not accepting their fault and the supervisor/manager argues that was there before they just cleaned it, experienced rude behavior. I Recommend anyone does special cleaning get pictures before getting it done.
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August 2023 by Joan Bischoff
I hadn’t been to Tracy Car Wash in a few years as it always took so long and my last visit took 2 1/2 hours. However, I decided to give it another try today and so glad I did. It’s under new ownership and I immediately noticed the very organized operation. There were signs directing you to express wash or inside and out and what lane to park your car and you tell attendant if you want extra services and I added a hand wax for $10.I waited outside and Mike came and introduced himself and explained he was the new owner.I told him how impressed I was with the changes he had made and I signed up for their monthly unlimited plan. He’s a super nice guy that excelled in customer service and my car looks beautiful nice and clean and shiny and was surprised how quickly they got the job done. Give them a try asap.
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August 2023 by Farhad Waziri
This is the best car wash in Tracy. The monthly service is completely worth it. The staff is very nice, and the owner is always talking to customers. 10/10 service, 10/10 cleanliness. Just wish they had more snack varieties.Service: Vacuuming
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August 2023 by Agustin W.
Used to be my favorite spot to go for a hand car wash, but the service has gone down. I always have to clean my rims again or add extra armorall to my tires. They are always busy. So be patient when taking your car here. On average I've waited about 30-45 minutes. Walk across the street to the stores and window shop for a bit. By that time they will be finished.
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July 2023 by Gurpiar Sidhu
Awesome full car service with complete satisfaction. My car smells super new… Credit goes to the team Tracy Car Wash. Thanks for serving community with your full car wash services. Top notch customer service in the area. I love their monthly package and it’s totally worth it. Kudos for wipe out team … delivering keys with smile.Services: Vacuuming
