-
October 2023 by Cindee Coughlin
Great managers, very easy to pay on the app and website. Autopay is also an option.
-
August 2023 by Mario Blanco
This is the worst place ever they have rats on almost every unit. My girl got her things fromt the storage about 2 weeks ago and email multiple times to the staff about all her clothes been ruin by the rats and she haven't had a call back or email from this people I guess we have no other choice but to get our lawyer informed and involved in this issue
-
March 2023 by C F
Great prices, clean units, friendly office.
-
March 2023 by Candace Francesconi
Great prices, clean units, friendly office.
-
November 2022 by Kevin N.
I wish I could give them less than one star but it's not possible. To make a long story short, NEVER buy boxes (or anything else) from their office/store if at some time you expect to return the boxes you didn't use. I purchased $120 worth of boxes and was promised I would not have any problem returning the ones I didn't use. Two months later I come back with two bundles of boxes we didn't need and the Manager refused to refund my money without the original receipt. No problem, I thought, since I used a credit card to purchase the boxes and should have no issue tracking down the transaction. After going online and locating the two transactions from banks records, I printed out the transactions that included date, time of purchase and transaction number. I returned to Tracy Mini Storage and the Manager still insisted that I produce the original receipt and declined to refund my money. He refused to look into his POS system to verify my purchase with the detailed information I provided. Needless to say, I will never do business with this establishment again.......and gladly drive the extra 20-30 miles to their competitor in a nearby town.
-
August 2022 by Jessica Brown
the manager there is so kind and all the employees are so helpful!
-
July 2022 by Theresa Cargill
I was just a visitor, I'm not the renters. I attended a friend to retrieve something from her unit. The large front security gate needing a pin to open gave us just enough time for both vehicles to get threw. The drive area was clean and free of debris or trash. The unit was a "med" sized unit. Free of water stains or evidence of any other weather issues.Seemed safe and secure
-
June 2022 by Casey Davin
Very friendly and helpful staff. The most secured storage facility I have ever been to, as well. I'm so glad that they exist.
-
April 2022 by Tara Schaeffler
They claim to be on top of pest control here, it's a lie. A whole storage infested with mice and they will do nothing about it. Rip off.
-
April 2022 by Jamie O.
I wish it was possible to give negative stars because honestly 1 star is WAY TOO MUCH. I stored my 4 bdrm house here for 2 months when I found myself having to move with only 2 weeks notice, pretty much everything my children and I own, and come back to find it completely and totally infested with mice. No, there was not food stored in my unit. Everything is ruined. When i went to office about it I kid you not, i recieved a shoulder shrug and was told pretty much "sorry about your luck" and sent on my way. I am moving into a new house and need my furniture and belongings. I get them here to find that i have them living in my couches. My kids are unpacking their clothes and they are jumping out at them. All our things smell like a dirty hamster cage. When i asked if i could use their dumpster to dispose of the things that were totally ruined, I was told no, and if i left them behind they would rent a uhaul (which they have there already) and take it to dumps...at my expense. I am at a total loss of words. They were nesting in shoes, my matresses, pissed and s*** on absolutely everything.. And im told "oh well" exact words by the way. What kinda s*** is this? To make it worse I am now having to deal with them at my new house.
-
December 2021 by Robert House
A place to trust,. Your stuff is safe, and the staff is helping with your needs
-
September 2021 by Bryan Hord
Clean outdoor storage facility.
-
June 2021 by Randy Jahoda
This is by far the best storage facility in the area. And no i am not family just a satisfied customer.
-
May 2021 by Jamie Flint
Excellent site. Always clean. Friendly staff! And they support the community! As event lead for Tracy's Relay for Life I don't have a garage. These guys donate a whole unit to store our swag. I can't thank them enough!!
-
April 2021 by Deb D.
Super clean storage facility. We have our RV and Boat here and it doesn't get any better than this. Dump station, wash station, fresh water and propane. Thank you Connor for the great service!
