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November 2023 by Riane
Had everything done a day early upon request and no extra charge. Everything was washed and pressed to perfection
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September 2023 by Abe K.
Bad customer service, rude lady works up front. She looks very upset always, not welcoming at all. Please take you business elsewhere like I did, you'll thank me later.
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August 2023 by Sunny Z.
I have a difficult time finding a decent dry cleaner as my usual place closed down. This place is expensive but did actually clean the clothes so that was nice. My main issue is I want them to know using pins to hold the entire weight of a silk skirt is not the best idea. It left holes that are to large to close and has some fabric starting to pull out now. This item was pricey and now I will have to be very careful with it. If they did this method every time the skirt would be torn apart. I recommend they find something that does not pierce the fabric or pin the inner fabric that does not show.
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June 2023 by Karianne S.
Great service. Always quick turn around to get your items back clean, pressed and ready to wear.
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January 2023 by Karina D.
First time here and I'm glad I found my new spot for my dry cleaners! Happy and satisfied :) Very friendly lady too
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December 2022 by Arlene Debose
Good set prices are good
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December 2022 by Rick B.
I have been going to this cleaners for over 20 years. We have used this business for not only dry cleaning but also tailoring needs, draperies, and doing simple hems. The quality of the dry cleaning is great and tailoring is precise. We will continue to use Tracy Valley Cleaners for all of our dry cleaning and tailoring needs! Thank you!
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October 2022 by Tejinder Singh
No good customer service even the owner was at front desk, been going to them last couple year and had the complaint 1st time ask them to Re do but the owner said No. dress was smelling bad, didn’t even wear it for one time after the dry cleaning.
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August 2022 by Robin Briggs
They did a good job had some Curtains and my husband's jackets taken up and they did a good job.
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July 2022 by Jason Balch
Dropped off several shirts after being quoted $2 per shirt on the phone - they charged me $3.50 per shirt. One of the shirts I brought in had an oil stain, which I showed them when I dropped it off. They decided to package all the shirts together in a single plastic wrap, and that stain then spread to a brand new shirt that they packaged it with, ruining it. I won't go back.
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June 2022 by Aloha T.
I'm new to Tracy and never tried any Dry Cleaners yet. Took a chance on my closest location and called in on a Thursday morning 9am. They picked up quickly - very friendly and knowledgeable. Needed a dress hem. Price for dress are I think $25 and up. Arrived at store minutes later with no wait. Friendly greeting. Dress ready by Monday. Picked up on a Tuesday. Another friendly greeting at pickup, same lady. I mistakenly forgot my wallet so I did not have my receipt or wallet but they accepted a photo I had in my phone of my receipt and Apple Pay. A couple minutes for them to press it and dress was ready to go. Smelled fresh n clean. Quality service all around. Beautiful work on the hem line. Thank you.
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March 2022 by Sean K.
Do not I repeat do not use this cleaner called 20 minutes in advance to pick up clothes told them I was on the way they told me it was okay when I arrived after driving 20 minutes from my house they told me they had shut the computer down and could not look for my clothes and to come back tomorrow mind you I had dinner plans tonight and now will not have my outfit for dinner will definitely be taking my business elsewhere next time.
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November 2021 by Rafael V.
We drop off 4-5 shirts at a time for clean/press and the shirts are ready in a few short days!!! Tracy Valley Cleaners offers a great service at a fair price!!!
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September 2021 by De'Shon S.
I wouldn't go, they don't clean your clothes good at all, had to go back to get the same items cleaned three times before i complained and go zero reimbursements from my 20+ items that I paid to get cleaned. Brown stains from they're cleaning products and they lady is very unprofessional with an child's/teenage attitude. Do your self a favor find another dry cleaners & keep looking around, OUTSIDE OF TRACY.
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August 2021 by Trish T.
Brought my husband's dress shirts here and got them back 2 days later looking fresh. Good value and adequate delivery. Nothing g special in the way of Customer service.