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February 2024 by Fabian A.
Looks like a great spot to buy jewelry. They seem friendly and professional. But do not try to sell to them. They offered me about half the melt price for a ring. My guess they weren't aware I know the price of gold per gram. Instead I posted my ring on OfferUp and got three times what they offered me. Just trying to help people not get lowballed.
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January 2024 by Maraisa Martinez
I went it to adjust my watch band, while waiting I spotted two pair of earrings that were labeled as “Cartier” I asked if they were authentic the gentleman said yes.A few days later I took them in to see if they were authentic, they are in fact not Cartier.I will not be returning nor referring people.
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December 2023 by Lenard G.
This guy Alfonzo Yabarra is a false prophet, but he would call himself a businessman because he sold me and my wife jewelry that was appraised for far less than what it was worth. As the Jewelers Appraiser would said, " That cheap stuff looks like it was purchased out of a mall in the center isles where they sell the plated jewelry". I I'm going to walk in his establishment and give him Back ALL THAT GARBAGE!
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August 2023 by Nate
Pay attention to all the negative reviews about this jewelry store. The owner is rude and condescending to customers and will cheat or scam you if the opportunity arises. Their work and the jewelry they sell is also sub par and overpriced.
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August 2023 by Tim Goldman
I brought my family heirloom watch here, while it was unfortunately far too gone for them to service, they offered to help me with using a third party. The third party lost my watch, but Alfonso and Andres took care of me. I felt taken care of and they showed great knowledge. Thank you Ybarra Bros Jewelers!!
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July 2023 by Tim G.
I brought my family heirloom watch here, while it was unfortunately far too gone for them to service, they offered to help me with using a third party. The third party lost my watch, but Alfonso and Andres took care of me. I felt taken care of and they showed great knowledge. Thank you Ybarra Bros Jewelers!!
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July 2023 by Sehaj Dhaliwal
Honestly horrible experience!!! I don’t even feel like giving even a 1 star review. Never do business with these kind of people they don’t care about you ! There emotions are just not there. These people disgust me . I rather travel 50 miles to go somewhere else. Double price than other sellers. Don’t buy from here.
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July 2023 by Amritpal Singh
Scammers. Worst customer service. They don’t know how to talk to people. Overcharg items and not enough. When we try to buy items and they overcharge on everything. Making, customs, or overcharging on gold prices too.
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June 2023 by P SV
I purchased a pair of earrings from Ybarra Brothers Jewellers. I just spoke with a guy and they want me to pay the full price of earrings to get it repaired or they would give me a store credit for half of the price of the earrings. Only if I can show the receipt. I purchased them on line and do not have the receipt any longer. They have proof on their computer but that apparently isn't good enough. My granddaughter wore them once to the Disney show and had a nap with them on. The bow fell off after one day. I would suggest to all to rethink any purchase from People's jewellers. They do not stand behind their products at all. Where is the customer service? Definitely not at People's Jewellers. I have purchased many things in the past. I would never purchase anything from People's again. GOOD LUCK to anyone purchasing anything from them if they run into a problem. I would give them a rating of zero.
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June 2023 by S Gg
Very disappointed in a shop. There was a young man in it. He had a very bad attitude and unclear prices. There was a kind of condescending, which was really horrible.They are extremely rude. Did not greet us upon arrival. guy who was helping us was rude and condescending while showing us jewelry. We ended up purchasing from a shop a couple stores with great customer service.
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June 2023 by A Kaur
I went there to buy a necklace for my wife. When I entered the senior employees told us to get help with what we want from their employees. But when an “employee” had no customers he was helping, he was avoiding us. If we went to the counter on the left he walked to the right and if we came to the right he came to the left. Some of these employees were kids and they should get actual legit employees that don’t avoid their customers. The store was a bit busy and that’s understandable, but they should have a system instead of sending “employees” without experience. I left the store without buying anything because we were wasting our time and no employee was actually helping us.
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June 2023 by Nadeem Khan
Repair service not good poor quality, sent back and now they give me a necklace of less weight.I put in a man's necklace for repair, a very heavy weight gold that was purchased 4 years ago. The repair was shoddy workmanship, I was not happy and returned to be fixed. Now People's Jewellers trying to give me a light weight necklace that is same style but weight of Gold is less. This is fraudulent and they say because I do not have original paperwork showing weight that they can do nothing. How can a jewellery store get away with this. We have purchased many items over the past 4 years from People's but we will not again. I asked customer service to have their management look into but they are doing nothing to investigate. Beware and insist your Gold is weighed before you hand it over to this company.
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June 2023 by anmol k
I brought in my wedding rings to replace lost small diamond.I was quoted 1000$ by phone.I waited a long while to hear from them so i went in to store to see what was up with my rings and they were there already.I did not receive call that rings were ready. I was then told it would be 1800 plus dollars and tax. This is not right! I had no choice to pay or else leave my wedding rings there (this year marks my 30th anniversary).Will not be going back!
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June 2023 by Rsm
Crooks! First of all, how unprofessional for the owner to rate and review his own business on here. Secondly, my neighbor and I went during their black Friday sale and had such a terrible experience. I understand that people crowd stores for sales but I could not locate a maximum occupancy sign and I'm pretty sure it was overcrowded. On top of that, there was discrimination in the customer service provided. One of the workers didn't want to show us the different jewelries until we confirmed we were going to buy it. And then, my neighbor was standing in front of the register, first in line, and the person manning the "register" served a guy from India who just came into the store from outside after getting money (he disregarded the line) and the Punjabi man behind both of us first (and we were standing right in front of him but he worked his way around us). So maybe those guys spent more cash in the store but we are still paying customers and our number was before his. We waited outside the store from 6 in the morning and were 8th & 9th in line (the man who was behind us but served first was #12 telling us he'd been there since 5). The black Friday deal was that the 1st 50 customers will be entered into a raffle for 5 diamond rings & the other 45 will get a gift. Neither my neighbor, nor I received a gift and we both purchased some gold jewelry with cash. And no receipts were issued with most customers paying in cash so all that money made during the day is undocumented and untaxed. Honestly, I'd recommend some other store where the salesmen don't treat you like a thief and serve you based on whether you're from India or not. And the false, misleading advertisement for the black friday deal was just the icing on the cake to a waste of time.
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June 2023 by gur s
The work they did on my rings was horrible, however being charged 3 times the amount I was told is outrageous! Now I need to fight the charges and in the meantime the bank puts a hold on all those over changed funds keeping me from paying other items. I think if they knew how to work their billing as good as their jeweler does rings I would of had a much better experience. I don't think I will be going back here. I don’t recommend buyer purchasing from here.
