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December 2023 by Raybies Flynn
Dirty. Scuzzy. Gross. Disgusting. Inside and out. Don't eat from the hot case! There are usually flies in there and the rude staff doesn't try to do anything about it. The coffee station is always littered with old, crusty creamer, sugar and other materials. I don't believe they have EVER cleaned the soda machine. The floors are always filthy. The parking lot is also a sticky mess. The trashes are constantly full to overflowing. There isn't a restroom available for customers. Not that you would want to use it if it was available! Every one of the employees have terrible attitudes. It is clear that they don't care about their customers.
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August 2023 by Shari YL Couth
Please fire the gentleman with the gold caps on his teeth! Has nothing to do with his physical appearance and has everything to do with his lack of professionalism and honestly he does not even know how to talk to people! Yesterday, yesterday afternoon I popped in just to grab a cigar and this gentleman was trying to argue with me because of the smile on my face. He literally said to me don't look at me like that. he actually was standing blocking half of the selection so when he asked me which one I wanted I was a bit confused and before I could even say anything he said that incredibly disrespectful argumentative gaslight type of comment to me. Then it gets even worse, I go to pay for it, and then he has the nerve to tell me that my card was declined when I had $4000 in my account and I just checked my account. So guess what I knew that he was lying to me! Then he tried to tell me that I only had a dollar in my account. This guy is weird please leave drugs alone and please fire this guy!!! This happened to me yesterday 818 2023 at like around maybe three or four in the afternoon. Nobody needs to be treated like a punching bag! I don't know why this guy thinks it's OK but he met the right person
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July 2023 by Evan Cindrich
The cashier was completely rude to me. I’m a 58-year-old guy with my adult children and wife trying to get Slurpee‘s and he yells back while we’re getting our drinks “Hey, don’t make a mess back there!” I have no idea why he said that - we weren’t making any kind of a mess. We were just getting our drinks. The store was missing half of it’s cups. There were no lids for the Slurpees, and when I went to pay, I wanted to use my app which was not loading, but the cashier would not allow me to enter my phone number, and he just simply demanded that I pay the amount. So I put my card in and paid the amount. After paying, I just mentioned that usually if the app does not load, I’m able to enter my phone to get credit for the drinks that I had purchased, and he just blurted out “the apps not working and trust me you don’t want to work here! This guy has a really bad attitude and really shouldn’t be working at 7-Eleven. The store was filthy. The floors were sticky. There were boxes back in the storage room and things were not stocked well and he could care less, and the most important thing was the guy had terrible customer service, and was completely rude. They should fire him because he could care less about his job there or the company these working for! Such a shame!!
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April 2023 by Osiris Willmont
Terrible customer service. This place has really gone downhill. Don't you guys know it's extremely rude to constantly be on the phone when you're delivering customer service at the cash register?
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February 2023 by Tim Park
Was here a few times last weekend. Didn't have Afrin but still great customer service!
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January 2022 by Denise Sullivan
Person working was rude! He yelled at me because I will not wear a mask! But did not say anything to my granddaughters and my husband! Who were getting beverages! I have lived in Sierra Meadows in truckee for over 35 years! It is not ok to look at young girls and flirt with them! Your employee has 0 customer service skills! We will never enter a 7-11 again it is not safe for my children to enter your store! My girls were very unconfortable.
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January 2022 by Christy Pierson
Used to be my go to place, but the new employees are rude AF.
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September 2021 by Sandeep K.
I recently went on a road trip and stopped at this location. I would just want to point out how super clean and well organized this place is kept. And of course, you must grab some of their freshly baked chocolate chip cookies with their amazing coffee! This place will be my regular pit stop from now on.
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September 2021 by Richard F.
Im in the store pretty much daily. Amazing clean and friendly atmosphere the girl with the long black hair is super friendly and helpful everyday i go. The new owners really turned the place around.
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September 2021 by Jaz F.
The hispanic girl with the black hair is so nice! She looks happy to be there and is always really warm and puts a smile on everyone's face. The owner is really nice too. The food could be a little fresher (follow the 5hr rule). The store seems reasonably clean. Keep up the good work.
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August 2021 by Ruben Cobos
What does it matter to you as a cashier if I come back 1 or 2 times, if I have not finished drinking alcoholic beverages, you dedicate yourself to selling your product (expensive by the way) so I will reserve the comment you are a cashier and your job is to sell and it's over
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May 2021 by Sacramento Finder
New ownership is amazing the store is spotless clean and customer service is amazing. Probably one of the best 711 I been to. They have a huge selection of liquor and wine. YESSSS liquor its so convenient for me the owner brought in a tequila I had requested. This is my go to spot now so glad the new owner are here.
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April 2021 by Jeffrey 22
I love these people here very good customer service there liquor goes crazy shoutout the new ownership I was talking to dude at the front there cool
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January 2021 by Amber G.
Amazing customer service the new owner Jolly is very sweet and helpful , very clean and welcoming store. One stop for everything you need!
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November 2020 by Salma H.
It's a cool place to work! I worked here when I was 18 and the schedule is a bit demanding but the staff always tries they're best and works super hard! Therese and Abnor , Ceasar and Lance do the most! They are always extra kind. They don't bend the rules and even tho "its 7/11" they still try to make everything clean and presentable. They never treated me poorly or unfair or customers.
