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April 2024 by Jessica C.
Great store for last minute needs! Really convenient location and great selection. Lori was amazing as well. She was so friendly, helpful and I appreciated her honest opinion on new gear.
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February 2024 by L D.
Laurie and Henry were a great help. Super knowledgeable employees to help you out with your needs for the mountain! Always recommend to go with Burton
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January 2024 by Katie E.
Amazing customer service!! Vincent checked in on my partner and I to see if we had any questions. He offered us stickers AND he took my helmet back to the rental building. Such a nice person! Thank you so much!!!!!
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January 2024 by Aubs D.
I was helped by Tennyson Anderson. She was able to get me a full Burton set up. She picked out the Process board, step on boots and step on bindings. I cannot be happier with her customer service. She was knowledgeable and attentive to all of my needs. She had me in and out within 35 minutes. She taught me everything I needed to know about the equipment and set it up proper for me. I can't begin to tell you how lucky I felt to have her as my guide.
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July 2023 by Higher Elevation
Great selection and friendly service. They always have my size in stock as well. This shop is ran very well.
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April 2023 by David Westbrook
Very helpful staff, no pressure to buy but willing to give advice.
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March 2023 by Alec Zimmer
A bit frustrated by my experience - I had something to exchange, and called ahead of time and asked about stock in my size. The person who answered told me they had a lot in stock, but I only saw one ski jacket and two bibs in my size total. Could have saved an hour and a half of driving if I was told that.
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March 2023 by Shannon L.
The staff here is incredible. The airlines lost my baggage and I was only there for one day, so I was in quick need of all new gear, head to toe. I believe Joe was helping me, who was extremely knowledgeable about product, size, colors, you name it. They helped me with everything including jacket, pants, thermals, helmet, and boots, within reasonable price (did not try to oversell), and had me out of there quickly. They searched the back for items not on the floor, and recommended where I could get an item they did not carry. One month later, I needed the receipt again for the airline, and they promptly found the receipt while on the phone and had it emailed to me within minutes. I highly recommend shopping here and would go back on my next trip! Thank you!
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February 2023 by Daniel Franklin
I was in the shop with my 4 year old daughter, "Spencer" was extra touchy and weird with my kid when trying her boots on. I don't know if this is a regular thing he does, but i didn't like it one bit. Id recommend whoever the manager is to talk to him about this and make sure it doesn't happen again.
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January 2023 by Hooky D.
This is a really well stocked shop with knowledgeable and helpful staff. The are familiar with current and historical Burton gear lines including suitability, fittment and troubleshooting.
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January 2023 by Nicholas G.
This Burton shop is the best to go to. The gear is the best and the service is really great. The manager (Solomon) was super helpful as well as the other employees. I really love the town and the shop too. Thank you to the staff and the shop!
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January 2023 by Bash
Gage (salesman) and Solomon (Manager) were outstanding my wife got a new Burton Step On set up boots and bindings for Christmas from the Burton website. She rode them all day the day after Christmas at Northstar and was having bad issues with them securing her feet properly. We stopped by the burton shop on the way out and asked if they could fix the issue. No one in the shop had seen a failure like we were having and asked the Manager Solomon to come look. He couldn't sort it out and said He'll do whatever we'd like to make it right, we ended up swapping out the step ons for a traditional boot and binding set up with no hassle, Gage was very helpful gettin us set up in some good gear to replace the defective items and the whole experience was great, they saved Christmas for my wife! haha You guys will definitely get our business again soon. All the guys at the shop were very nice and helpful and showed real concern for our problem but Gage and Solomon dealt with us directly.Thanks Guys!
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December 2022 by Logan Vargas
Came in for binding help and was out within 3 minutes. The homie gage needs a raise asap
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November 2022 by Joshua H
Spencer at the Burton store was super awesome. He outfitted my daughters who are new to snowboarding. Took the time to make sure they have the perfect equipment and more importantly he took the time to make sure they know how to take care of it. Thank you! We’ll be back!
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May 2022 by Max Keator
My experience demoing the Kilroy Twin from the Burton shop at Northstar far exceeded my expectations. Having ridden for a few years, I felt very confident walking in and knowing what board I was looking for. The experts laid out a wide variety to choose between and were able to answer any and all questions that I had and it seemed like they didn’t even have to think about the answer. I have never had such a good experience at a ski resort while demoing new gear and I just wanted to give a shout out to Joe, Matt, and Spencer at the Burton store in the village at Northstar. You guys rock!
