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February 2024 by Mason H.
Great people who love dogs, extremely good at what they do and will try their best too help you out.
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July 2023 by Tanaya P.
I went into Chase to meet Tyler to set up an account with JP Morgan. Tyler was VERY RUDE! Starting to raise his voice and told me this was not the right place for me. I'm absolutely shocked they would let someone like Tyler work at a financial institution. The rest of the staff is always friendly and helpful. I am really considering moving my funds from Chase because I had such a bad experience with Tyler.
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March 2022 by Ty G.
I am moving ALL my money to another bank after the worst experiences ever. We have been customers for years and when I opened an additional business account it was closed TWICE without notice. its impossible to run a business when you bank account keeps getting closed. I have asked many times to be called back by the branch manager. Nothing. Will take my extensive business elsewhere.
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September 2021 by Jessica E.
Horrible service! I walked in at 4:30pm to open up a bank account and a lady with pink hair, Stephanie Hall said it takes about an hour that she would need to schedule me. I told her I have a job and have limited time. I had left work early to open up this bank account. She was very rude and dry and directed me to do it online. Clearly, this lady has no customer service skills and had no intention to do her job. Chase retrain your staff. I will also be calling corporate. She was so unprofessional.
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July 2021 by Kevin L.
I recently opened up an account. They needed my personal address. I informed them I can't get mail there and provided my mailing address as well. Sharon was having a serious case of the Monday's. I confirmed they had the right address on the mobile app. Two weeks later and still no debit card. I went to the bank and, sure enough, they sent it to the wrong address. I showed them proof that I provided the correct address. They were going to charge me a fee to resend it. I appealed to the manager. She stated that they "might" be able to reimburse it later. If they are doing this to me, they are charging you fees as well. Imagine all these small fees added up and into their pocket every month. I pulled my account.