Crossroads Car Wash is a popular car wash service known for its automated and manual washing options. Customers appreciate the effective cleaning, especially when grime is not dried on for days. The staff is described as respectful, kind, and very helpful. However, some issues have been noted, particularly during winter when the wash may not clean effectively in one go. The "unlimited plan" allows for one wash per day, which some find limiting. Recent experiences have highlighted safety concerns, including a situation where a customer felt trapped inside the car wash due to malfunctioning doors. Communication issues have also arisen, with customers reporting difficulty reaching the business for inquiries. Despite these challenges, many local customers value the membership for maintaining their vehicles, especially in harsh conditions with road salt and dirt. Overall, while Crossroads Car Wash offers valuable services, there are areas that need improvement, particularly concerning safety and communication.
