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March 2024 by Robbie Pritchard
Tyson at CVS genuinely stands out for his exceptional customer service and warm character. He consistently goes out of his way to assist with a smile, making each visit to the store much more pleasant. His knowledge, efficiency, and willingness to help highlight his dedication to customer satisfaction. It's not just the help he provides but also the positive and friendly manner in which he does it that makes a difference. Tyson's approach not only makes shopping easier but also adds a personal touch that's greatly appreciated.
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March 2024 by Ben King
Steer clear of this place if possible. Off the shelf drug items can be found at Safeway for 1/2 the price and with more selection. Can't believe this stare is still in business.
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March 2024 by Lindsay Neeson
Mark in the pharmacy was incredibly rude and degrading to me. It made me very uncomfortable to get vaccines by him after the way he talked to me. I didn’t hear him ask me a question and he took it personally when I didn’t answer and made multiple comments. It’s one thing if you’re having a bad day, but don’t take it out on customers especially being a medical professional who is about to give me care. He tried to make light of it during the actual shots, but I won’t be coming back.
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February 2024 by Sven Pole
Run down store.
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January 2024 by Daniel Sullivan
Would give pharmacy less than one star if I could.. Totally mismanaged, took several days to get medication that is stocked.
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October 2023 by Evelyn K.
Needed to grab a last minute item at 8:58 pm and was so thankful they did not lock their doors before 9 pm, thank you CVS team for letting us in and helping us find what we needed and check out so quickly!
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September 2023 by Youcheng Ye
I had severe food poisoning and went to this CVS to find some medication. The girl at the clinic clearly tells that I’m in pain and came to help me even though I didn’t ask. She recommended going to urgent care, and correctly predicted that OTC medication won’t help my symptoms. She was very knowledgeable and tells me exactly what medication I needed, which matched what I got prescribed later at urgent care. Thanks to her help I didn’t waste time looking for OTC medication. The situation could be much worse if she didn’t convince me to go to urgent care. To her: I don’t know if you look at these reviews but thank you so much for going out of your way to help a stranger!
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August 2023 by Janel F.
If you can go somewhere else for your needs, I kindly advise you do that. Pharmacy, photos- it's all kind of a disaster. Maybe if you need some lip gloss it's okay? I hope they can pull things together sometime.
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July 2023 by Hector S.
CVS is the best pharmacy they have good service they helped me a lot in finding the things i need. the customer service is great they have a good attitude
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June 2023 by David Wilson
Prescription called in by Doctor for needed antibiotic. Called to check on status, and received recorded message that it would be ready at 7:30pm. Went to pick up at 7:10. Pharmacy was closed! Why would they have a message telling me it would be ready for pick up if they are not even open!!!
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May 2023 by Goolie G
I was visiting friends over the weekend when an acute condition that hadn't been a problem in years hit me. If not treated quickly within 24-36 hours, results in excruciating pain which would leave me bedridden until the meds kicked in.Learned the hard way that there are few pharmacy options in Truckee over the weekend, with this being one of the few. But good god the reviews! So bad, so scary, so hopeless. But there was no other option and begging or battling I was prepared to do about anything for my meds.My doc put the order in that evening, and I woke up first thing Sunday to give them a call. I was prepared for the worst, but much to my surprise I was met with... such a nice man! He was organized and knowledgable, confirmed my Rx, and said he was working on it as he spoke. It'll be ready in 30 minutes! Not entirely believing it could possibly be this easy, my friend drove me over there and i limped into the pharmacy. Almost no wait. Nice lady said oh yah, here you go it's all ready. The order was correct.And all was right with the world.
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April 2023 by Rob Row
Closes earlier than posted hours.
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April 2023 by Heather Zehren Albinson
I arrived at the pharmacy at 10:30am to pick up a prescription for my daughter’s ear infection that had been called in the day before. (I had driven from Homewood because the CVS pharmacy in Tahoe City was closed due to an illness.) Several people were standing in line and two men near the pickup window were trading stories about the horrible service they had received, and they obviously had been waiting a long time. After 10-15 minutes in line, the pharmacy assistant informed me that my prescription had not yet been filled and it would be another half hour. Fine - I ran some errands and returned. More people in line, and everyone was being told their prescription wasn’t ready, including a woman who had driven 45 minutes and had called to confirm her order when the pharmacy opened hours before. By now the assistant was telling people she had no idea how long it would take to fill their prescriptions. Ours, she said, was still not ready and would be “at least another 30 minutes.” I’d driven from the west shore and my daughter needed her prescription asap so I went and got lunch in Truckee and returned. More waiting. Finally, around 2pm, another pharmacy assistant told us that they did not have the medication in stock and they would have to order it, it might be there tomorrow. She had no idea we waiting so long! Will not use this pharmacy again - on top of the inconvenience and bad customer service, the general disorganization did not not inspire confidence in a place handling medication.
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April 2023 by Chelsea Clark
Pharmacists don't mask despite the current variant of covid being extremely transmissable. I was very uncomfortable getting vaccinated by someone without a mask. I guess those of us at higher risk should just die. Eugenics are fun.
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April 2023 by Crystal Sivao
Theres an employee CHERE I went up to for help was very rude and she told me to go to the front of the store to get help and the girl with the blonde hair I believe her name is Michelle was very pleasant and helped me never had that happen to me before this happened today 4/24/22