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November 2023 by MJ D.
NO PHOTOS, NO PHOTOS, NO PHOTOS, NO PHOTOS. And if you call after two weeks and ask where they are, they will lie and tell you "any day". No. No photos. Go elsewhere.
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September 2023 by Patrick Greenwell
Fun experience and they are very accommodating
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September 2023 by Na As
Amazing experience!
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August 2023 by halfcabking
I took a rafting trip with Captain Matt today and wow!! By far one of the most fun things I've done in Tahoe and I've lived here for 12 years. He was very informative with safety and rowing directions before we officially were on the water that I felt safe the whole time! My buddy fell out at one spot and it seriously was the highlight of the trip! Absolutely a must do in the area
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August 2023 by GoRDo!
Amazing time on the Truckee river with IRIE Rafting! Easy to make the reservation for my group of six. From a safety standpoint, all gear was in excellent condition and guides offered pre-rafting instruction regarding safety and what to do... just in case. Our guide was both personable and professional and helped make the experience a ton of wet fun.
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August 2023 by Giovanni Lopez
Friendly staff, excellent tour guide (Jake), I would recommend asking for him, knowledgeable, and friendly. The tour was quiet the experience. I highly recommend doing this when visiting Tahoe.
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August 2023 by Matt Horowitz
Fantastic time on the River with IRIE. Family enjoyed the beautiful river and and scenery along w just enough rapids to get the adrenaline going. Guides were great and very knowledgeable.
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August 2023 by Jeni S.
We went with a large group and everyone had a great time. Guides were experienced and entertaining.
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July 2023 by Sarah J.
We had a great time rafting down the Truckee River with Irie! Our guide Frank was awesome -- he gave us lots of interesting info on the area and rafting. You can tell that the whole crew is great. Our kids, ages 6 and 8, had a blast. The big rapids at the end were fun and exciting, and we felt great in their capable hands. Highly recommend!
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July 2023 by Deborah W.
We had an awesome time on our raft trip with Erick. He was professional and everyone was well versed in what we needed to do on the raft. It was a total blast and I'll definitely be back. Everyone with IRIE was great. Thanks so much.
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July 2023 by Timothy Shank
My wife & I rafted with Capt Mathew. We/I had a great time but my wife fell out at one of the first rapids. Mathew got her back into the raft very fast. The amazing thing is after she caught her breath and resumed her position in the raft, she followed all commands through the end of the trip but doesn't remember most of the trip. She didn't hit her head (CAT scan) confirmed, but the shock of falling in, removed any memory of the trip after she hit the water. We are thankful for Capt. Mathew for his actions. We recommend using IRIE for rafting on the Truckee river, but certainly heed all safety instructions. It would have been nice if there was a photographer along the way to capture some pictures of the excitement. The trip was the final event we had in the Tahoe area the last week of June.
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June 2023 by Aashiek work
Giving one start for the approach and customer service.Long story short, 5 of us booked for a rafting session on 17th morning 9 am through their website at 2am on the 16th. We received a confirmation email asking us to be there at 8:55 am. We arrived at 8:50 am to be greeted with a "Congratulations for being super early for your session!" by Mr. Jason who said the arrival time was 8:45am. An apology followed after we pointed out the time mentioned on the email - he pulled it up on his side to double check.He had another apology for us as he said the system had failed to assign a guide to us even though it had taken our reservation and asked us if we were open to re-scheduling our session to 13:30 the same day which we agreed to without any push back. We asked him if it would be fine if were back by 2pm instead as we have to move our Kayaking plan forward. "I can even take you if you are here by 4pm! Just make sure you come before 6pm, my dinner time!" was the response. Told him we will be there by 13:30 and if not, we will call and inform them beforehand.Rescheduled our entire day, and called them to let them know we will be there by 13:45. This time it was the manager who simply said he is not accountable for promises made by "other" people. No apology, was extremely rude and said he will "try to process a refund", no offer to come the next day, nothing.- They have a booking system that takes reservations when it should not - thereby defeating the purpose of online booking.- A guide who only seem to speak sarcasm. Even now, we are not sure if his promise to take us for an afternoon session was sarcasm or not.- A manager who does not want to own up to the promises his employees make.- A simple apology and cancellation in the morning when we arrived for the first session would have saved everyone time and energy. We were a pretty weak group - did not even push back when he asked us to shuffle our schedule for a mess up by their system lol.Overall, terrible service. A couple of people had travelled from AZ and MI so everyone was a bit disappointed. Maybe these are nice people and our experience was a one off. At least that is what I want to believe. Good luck.
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June 2023 by Daryn Smith
Mannnnnnn I had an amazing time. It was so fun. Everyone at irie was awesome and fun and informative and safe. I can’t wait to go back. I highly recommend them. They gave us water repelling jackets and a wet suit to keep us dryer and warm since the water was chilly . And that was just right.I’m looking forward to a all day trip.It was really nice bc some of the trip was nice and smooth and relaxing with amazing views and dry, and other parts were exciting and adrenaline filled and wet.
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June 2023 by Janel Prasad
Booked for a 4 hour rafting session a month in advance, and planned an entire weekend trip to Truckee / North Tahoe.My girlfriend also emailed them a few days prior to the event, to inquire about some additional details, they responded stating that they are fully booked for that weekend.On the day of our rafting trip, we called the customer service phone number listed on the trip / payment confirmation email, to inquire where we were supposed to meet, as no meeting point / specific address was listed.To our agonizing surprise, we were initially informed that "they do not have any bookings for a 4 hour trip that afternoon, and their entire team is out for the weekend". One can only imagine how utterly shocked / disappointed one would be to hear that. They offered to call us back after going thru their records, and that's the reason for the single star on this review; they did call us back, only to inform that our booking was "found, lost within their records; but unfortunately, no one is available to accommodate our tour that day". They also recommended other rafting companies in the area, and supposedly provided our phone number to a company which would call us back to see if they can take us, no one called.:(
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June 2023 by Rebecca Clark (Becca)
Friendly and fun! Felt safe and can’t wait to do it again.
