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August 2023 by Hot Tub Care
Justin is an honest mechanic. He’s been keep my old Ford Truck running for years! Thanks.Services: Transmission
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August 2022 by Jày Dancing
Did not even call me back
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May 2022 by Matt C.
"It doesn't hurt us none to turn away business." With that attitude, best take your business elsewhere. They should turn that into a slogan. Maybe something like: "we get our fair share of suckers, f**k off." I was nothing but kind to these folks, and they treated me with profound disrespect. These guys are doing just fine without your business. I wonder if Mr. Moore, Sr. taught his son to greet customers in this way. If so, shame on him. God willing, he won't have to worry about customers anymore, period. Towed my 2016 Ram eco diesel here after it lost power and caught fire under the hood and leaking diesel pretty bad. It was after midnight on a Wednesday night. I left a message to let them know I'd be there when they opened. Cost me $900 to tow it, and I did so only based on the great reviews Moore's auto repair had received. I called at 9 and no one was there. Walked a few miles from the hotel I got to find them closed. Around 10am someone opened the door and I let him know what happened, not giving any pressure to be speedy or anything. I'm desperate and it'll take what it takes, was my thought on the matter. They didn't want any part of it. Told me to get my truck off their property, as it was parked in a 'no parking' area, where the tow truck put it. There were other cars in that 'no parking' area also, and I figured it was overflow parking for the repair shop. The guy didn't even seem to want to give me time to arrange to move it. This was memorable, too: when I asked him why he wasn't complaining about the OTHER cars parked in the 'no parking' area, he said, "well, they're not standing in front of me to b**** at," and then mumbled complaints about the neighbors. So in spite of the great reviews, don't take your car here, especially if you have to tow it. If you're a good old local, you might get more respect, but even that's a gamble.
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March 2022 by Andrew Bell
Great, knowledgeable work. Done right. Theses guys are awesome. Thanks Justin
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June 2021 by Lyndon Bee Johnson
Hit a rock on the road and busted up my car pretty bad, but Josh got me back on the road in no time! Great service
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May 2021 by Rick Berner
They never called me back after leaving multiple messages
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January 2021 by Alexander Savitsky
Honest, reliable and professional.
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October 2020 by Sam Weber
I found Justin while looking for a Tahoe area Diesel expert for my son's 2006 6.0L Powerstroke. Justin was awesome and gave me his advice via phone and helped me diagnose the steering issue we had with no complaints and he inspected the rig quickly to identify the steering gear was the culprit. We ordered the Redhead steering gear and he handled it easily and on time / on budget which is rare with an old (rusty) pickup with 215K miles. He's thorough, honest and his rates are reasonable for a diesel whiz. highly recommend his shop!
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April 2020 by David Schroeder
Family owned business and they all have been wrenching on cars for many years. Honest and good work at a good price.
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February 2020 by Rory Keeney
Great knowledgeable staff. Great place to take ur truck!
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January 2020 by F S.
When we can't work on our own vehicles we prefer to take them to Moore's shop. Moore has worked on our Subaru cars and Ram trucks for years; in fact, Moore is an expert in regards to Dodge Ram pickup trucks. One of our rigs developed the "death wobble", and Moore made it better then new and 200% safer to drive. Moore is a family run business and they have been long-time locals to the Truckee - North Tahoe Community for decades.
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August 2019 by Frank T
Pretty good place. Decent pricing for Truckee.
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May 2019 by Emily Thorburn
So grateful for this shop. Really saved us. Justin is awesome. Super knowledgeable & honest. Thanks Moore Automotive!
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April 2019 by Derick T.
Thanks to their honesty and professionalism I saved thousands! They took their time to carefully inspect my transmission components instead of just trying to sell me a new transmission. Thank you! I will be bringing my other truck in to you guys in the near future. Found my trustworthy local mechanic!
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January 2019 by Ed E.
These guys rock! Had an overheating issue on the hiway (80) and was able to get off in Truckee and got lucky enough to find Moore Automotive open on a holiday. They knew we were stuck and that they were the only game in town, so they could easily have taken advantage of the situation, but didn't. They quickly diagnosed the problem, provided a remedy and advice for following up with my mechanic when I got home. Friendly, honest, and very fair. I wish I lived in the area so I could give them all my business. Couldn't be more satisfied. I'd give six stars if I could. Great job!
