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February 2024 by Spencer Denney
Scammers
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February 2024 by Amir Entezami
AVOID AVOID AVOID at all costs. 2nd time this has happened to me!! I went in to this shell with a 10 dollar bill. 2.99 for a coffee and 7.01 for gas equating to 1.169g of gas. When I pulled in my range was 61 miles. (I drive a hybrid with an 11 gallon gastank) so 1 gallon of gas will make a substantial difference in my range milage. After filling up, my range was still 61 miles. I went back in to ask for a receipt and the woman behind the counter rolled her eyes at me. This is obviously a scam they have going on knowing there is nothing that can be done. I'll enjoy my 10 dollar coffee better knowing someone may read this warning and not visit this scam of a gas station. Keep your money go somewhere else.
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February 2024 by william head
Friendly staff
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October 2023 by Viktor Chayka
This is the cleanest and well taken care bathroom this gas station has compared with others. I purposely go to buy their gas and food because they care beyond their customers needs. Great job to all employees!!! ?
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September 2023 by Nela R.
Nicest gas station I've encountered in years. Gas is pricey but everything is super clean. The bathrooms look like they belong in a nice restaurant instead of being inside the gas station! They also maintain the bug wiping solution fresh, blue and clean.
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July 2023 by Tingting
Cleanest gas station restroom I’ve ever been to! We should all protect it! !Don’t know about the gas or other service though. This is a review only for the restroom.
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July 2023 by Bonnie Burgess
Nice, clean and well lit!
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June 2023 by Alex D.
I like this gas station. I always come in the morning for my coffee and in the evenings for my beer. Coffee is always fresh and ready to go. Maria has a great personality. The evening girls I deal with are such a crack up. It's great to come in to a place and feel welcomed. The manage is also very friendly. She was stocking the beer and I told her if she could get in modelo watermelon. She said she would put in on order for me. I told her if she didn't she would owe me a beer. She laughed and said you got a deal. I told her I was kidding. It's always so clean also. Don't get me started on the bathrooms. Best I've encountered. Always smells fresh. I'm leaving back to Sacramento for the summer and I wanted to say thank you for having such a great crew and store. I'll be back in a few month and hope to see everyone again.
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April 2023 by Jesus Padilla (Jess)
I recently broke down and the employees were quite courteous even though I had broken down Semi in there parking lot
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April 2023 by BUDDHA BLESS
Beware!!! This place is price gouging. -10 star if I could.
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March 2023 by Christine La
One of the nicest cleanest gas station restrooms I’ve ever been in.
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February 2023 by Richard Depue
A little small on the inside but it's clean it's efficient and then let you use the restroom
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January 2023 by gloria w
I would give this place zero stars if I could. Stopped by here per chain control to pick up chains in order to make it through the pass. Girl at the register was first off standing off to the side with a mouthful of food in plain view of everyone like it was her lunch break. I asked her about tire chains and also informed her that I had no idea where to start or which ones to get. She rolled her eyes and told me to take a picture of my tires and come back in. Went outside to do so and came back in. She said she couldn't see and was looking for a number. If she would have stated that to begin with then I would have looked for a number instead of taking a general picture of the tires. Asked her what numbers did she mean, and then she started to give major attitude that I had no idea about where to start or what to do. She then said that I can go to O'Reilly since she didn't want to help me anymore. To which I did since she wasn't any help anyway. Was met by super helpful staff and was in and out within 5 minutes. Shell: train your people better to know what they are talking about, and be better helpers. Maybe she was upset I interrupted her unauthorized lunch break at the register.
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January 2023 by Juliet W.
They helped my son pick cable chains for his car. They were the wrong size. So my son goes back to return the chains. The station refuses to give a refund or store credit. The chains were brand new. Also, the lady at the register was extremely rude to him. Worst customer service. Intentionally taking advantage of young people going to the snow for the first time. TLDR station chooses and sells to my son snow chains too large for his car and refuses to take them back and refund his money.
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January 2023 by Tommy J.
It's just gas. Really expensive gas in Truckee, but everything in Truckee is expensive so... Yeah. Didn't go inside, just pulled up inserted the card, filled up with gas. And then had to take a boat Across the river/lake they had in their parking lot. Not a lot they could do about it, Truckee is flooding right now everywhere. Anyway, if you want to pay top dollar for shell gas, here it is lol.
