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January 2024 by Shelby R.
I went in for a Smog inspection and they took my car in immediately. Their shop is decorated heavily and delightfully. They were kind and recommended a local sandwich shop that was absolutely delicious (and a short walk away!) I did not wait long, and I'm very pleased with the experience.
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January 2024 by Francisco De Blas
I am very grateful for this workshop especially with Allan. I arrived very afraid because I thought my car was broken and I had my family, it was snowing and no workshop in the area had time until the next few days. Allan checked my car and found the problem, he explained to me that my car did not have any problem, it was just the chains, he helped me solve my problem and gave me confidence to continue on my way to Los Angeles. My car was not working well, after Allan checked it it was perfect. Allan helped me and told me very nice words, God bless him.I also want to emphasize that my car was not working well, when I braked my car almost broke down, I had no power in the engine, the steering was bad, my car felt very unsafe, there he explained to me that the chains are made for driving in snow, no. on pavement, and my car's computer detected a problem and the power was cut off, after Allan checked my car, explained to me how it worked and solved it, he did not want to accept any payment, he is very honest, in any other workshop they could having charged me a lot, or taken advantage of my situation, because it was snowing, in a place that I did not know, but it was not like that, they are very honest, they did not take advantage of the situation, they were very understanding and helped me with my problem.They are a very honest workshop.
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January 2024 by Sam Arabian
Fixed my 2006 Dodge Sprinter Van, High Pressure Fuel Pump (Diesel). These guys are great. They have dedicated service professionals to handle each type of car. They seem to care! I would highly recommend these guys if you need help in the region.
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November 2023 by Mark Kasselik
Highly recommend these guys. I dropped off my car without an appointment because the “BRAKE” light was appearing on the dashboard. Problem identified and car returned to me within 3 hours.Service: Auto brake repair
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November 2023 by Jaceil Daguison
Really enjoyed working with Allen. Not only professional but kind and personable too. He went above and beyond to get us on the road quickly when we were in a rut and needed to get to the airport. As a new Tahoe resident, this has easily become my new go-to shop.THANK YOU!Service: Tires
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October 2023 by Jaceil D.
Really enjoyed working with Allen. Not only professional but kind and personable too. He went above and beyond to get us on the road quickly when we were in a rut and needed to get to the airport. As a new Tahoe resident, this has easily become my new go-to shop. THANK YOU!
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September 2023 by Stephen L.
Shout out to Daniel and his team for getting my '06 X3 back on the road in a short time so I could get back to the Bay Area. Comprehensive report of the several items that required immediate attention and others to be addressed soon. Great communication with Daniel from start to finish.
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September 2023 by Michelle L.
I see Daniel is quite a Star of these Yelp reviews and I have to pile it on. When my reliable Subaru began making clunking noises I feared the end was near. I had brought it in for 30,000 mile check-ups for all of the usual suspects, so know the crew here are worthy of our respect and trust.Daniel talked me through my distress and as it happens my 2005 Forester remains in fine fettle. Turns out when I had Schwab Tire make my summer tire switch-out, lugs were not sufficiently tightened and some came off all-together. Thank you Daniel!
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September 2023 by Kay Emprezz
This is the worst auto service I have ever received, do not go to these guys for any major repairs. They are incompetent and would almost seem like they have no clue based on the work that was done on my vehicle.Long story short, after they claimed to have fixed my vehicle it was still not drivable and they told me that because the vehicle sat their for sometime before I picked it up (approx. 6/8weeks) that rodents/bugs mhave gotten in their and caused further damages so I checked with the dealer and no such implications were found. They also said because I’m “rushing them” (calling them to get timely updates) that they are unable to fix the issue so they fixed it to where I can drive it to the dealer to get it properly fixed (after they had already received their money).Of course the vehicle was in no condition to drive over 100miles to the dealer so I had to get it towed.In response to your fictional reply on my review about your unprofessional and incompetent service rendered.How do you make such a comment? I brought my vehicle to your establishment for a problem unknown to me other than what I could physically noticed , your diagnosis reveal what you thought was wrong. You had my vehicle the entire time, I brought it to you on tow and took it away on tow(you are very aware of this and this can also be proven). I was told that the issue on why the vehicle wasn’t drivable (after it was deemed fixed) was going to be checked when workers came back from lunch and this went on for a few days, hence the reason I kept calling because no one would call me. The vehicle never left you establishment to get any glass replacement anywhere, it was taken straight to the dealer(this can be verified btw).Also, you need to read the dealer’s copy with understanding rather than reading it with what you wish they had said.I would have preferred to be told in the initial stage that you aren’t able to fixed the problem rather than to charge me and still not have my vehicle fixed. Don’t commit here about calling you to resolve any issue when that’s all I have been trying to do. Very unprofessional and incapable.My vehicle was in a worst condition than it was when I dropped it off, tilted to one side and almost touching the ground.
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August 2023 by Kay K.
This is the worst auto service I have ever received, do not go to these guys for any major repairs. They are incompetent and would almost seem like they have no clue based on the work that was done on my vehicle. Long story short, after they claimed to have fixed my vehicle it was still not drivable and they told me that because the vehicle sat their for sometime before I picked it up (approx. 6/8weeks) that rodents/bugs may have gotten in their and caused further damages so I checked with the dealer and no such implications were found. They also said because I'm "rushing them" (calling them to get timely updates) that they are unable to fix the issue so they fixed it to where I can drive it to the dealer to get it properly fixed (after they had already received their money). Of course the vehicle was in no condition to drive over 100miles to the dealer so I had to get it towed.How do you make such a comment? I though I'd reply here to the lies you just post in response to my review. I brought my vehicle to your establishment for a problem unknown to me other than what I could physically noticed , your diagnosis reveal what you thought was wrong. You had my vehicle the entire time, I brought it to you on tow and took it away on tow your(you are very aware of this). I was told that the issue on why the vehicle wasn't drivable was going to be checked when workers came back from lunch and this went on for a few days, hence the reason I kept calling because no one would call me. The vehicle never left you establishment to get any glass replacement anywhere, it was taken straight to the dealer(this can be verified btw).I would have preferred to be told in the initial stage that you aren't able to fixed the problem rather than to charge me and still not have my vehicle fixed. Don't commit here about calling you to resolve any issue when that's all I have been trying to do. Very unprofessional and incapable. I wish I could give zero star for your high level of incompetence.
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August 2023 by Jim P.
We had the low tire pressure light come on on our Lexus RX450h and Rob listened to our problem and took the car and checked the tire and found no leak or problem. There was no charge. All were very friendly and helpful especially Rob. 5 Stars. Happy customer.
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August 2023 by David C
I would avoid this business at any cost. Go to Reno instead. Better yet, drive 100 miles to Sacramento!!! You'll still save money. They overestimate the time it takes to do routine straightforward repairs and are done in half the time. Of course their excuse is they have to account for the unforeseen. Bull! and they use GARBAGE aftermarket parts available at NAPA marked up some 300% of retail, and of course they are getting those same parts at cost no doubt! You're better off going to the Stealership for your particular vehicle and get OEM parts! Look at your invoice that lists the parts per state law requirement, then look them up on NAPA! Plus they sit on your vehicle all day long for a simple repair like it's an egg to be hatched!
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August 2023 by Steven Klei
I love this place!!! Rich and Alan were awesome once again. I had a trailer that needed brake work and they were all over it!!! Very helpful. This isn’t the first time either.Service: Auto brake repair
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July 2023 by Anne B.
Thanks to Daniel I have a car that's back on it's wheels again in record time! I was afraid I had a major problem this AM. After a time efficient review , I just needed a new battery. Phew.As a friend is interested in buying my car I asked for a presale check. A thorough 33 pt review was done same day with no issues identified.I highly recommend the Auto Doctor.Thank you Daniel for making it all happen in one day!
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July 2023 by Erin S.
These guys have always taken care of my vehicles and they also rebuilt the engine on my 1990 Dolphin, which has now been running perfectly for four years. Daniel 's customer service is impeccable. Great communication, dealt with my difficult warranty company without a single complaint, and even brought my car over to the express lube after it was fixed, so that I could also have my oil changed before I picked it up! Such a great guy and a trustworthy & phenomenal establishment. I The Auto and Tire Doctor!
