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December 2023 by Eee Bee
My favorite place to enjoy cocktails and
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November 2023 by robie cantrell
I was there for dinner and the live music.The food was amazing and the band junk parlor was awesome energetic and very fun.Nearby activities: Hiking and shopping biking, any kind of outdoors.
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November 2023 by Tracy gall
Took shower curtain and rods fell down, flushed toilet leaked out and soaked new socks, not worth the money. Restaurant and bar ok.
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October 2023 by Kristen K.
We had the most amazing time at the truckee hotel!!! First off, I really appreciate check in, they give you a door code and your key is waiting on the counter! Everything is decorated western style and it seems like a lot of the wall print and stairs are authentic! Our room was cozy perfect for two, lovely bathroom and shower! There is a common area with some games and dvds to watch a movie also there is a place to get coffee and sit out on a porch area with chairs overlooking downtown truckee!!
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August 2023 by mogvCalifornia
We stayed in the Truckee Hotel many years ago after taking the "snow train" from Colfax to Truckee and had a very nice experience. However, not so now. I wanted to make reservations, but I had a couple questions first. When you call the hotel, you don't get the hotel staff, you get an answering service back east somewhere. They have to relay the question to someone who has to do with the hotel, and then that person is supposed to call you back. Let me say that the representatives at the answering service were all very pleasant, but they can't answer any questions about the hotel itself, because they really don't know anything about it; they are just an answering service. Well, I called once a day during a three day period. Actually, one day I called twice. During this time, I never received a call back; a few days have now passed, and I still haven't received a call. No way was I going to make reservations at a hotel that doesn't value their customers enough to return phone calls and answer questions. My two questions were very basic. I ended up making reservations elsewhere. I guess we will never stay at the Truckee Hotel again. Very very poor customer service.
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July 2023 by Mark S.
You know that scene in almost every Western where a mysterious stranger steps off the 5:10 stage, checks into the local hotel, and climbs the grand staircase to their second-floor room overlooking the lively frontier town? This is that hotel, except it's been updated to provide modern creature comforts, while still serving as a reminder of simpler, less fussy times. The staff is wonderful and accommodating; the rooms, while small, are comfortable, clean, and decorated in a mix of period and mountain-modern furnishings; and the location is perfect. It's in the heart of Truckee, with myriad dining, entertainment, and shopping destinations within a few minutes walk . . . or as close as Moody's on the hotel's first floor. The equally historic train station is only a half block away, so it's the perfect accommodation option if you're arriving by train (as we did the first time we visited, two decades ago).It's our favorite hotel (anywhere!) and it just might be yours, too. But keep your expectations realistic. It's a historic structure built of 19th century materials and to 19th century standards, in a frontier, railroad town. That means thin walls, small(ish) rooms, finicky steam heat, and baths down the hall. Bringing these things up to 21st century standards would probably mean tearing it down and starting from scratch (and Truckee would lose an important part of its history and soul). I'm not a light sleeper, but if you are, ask for a room on the north-facing side, where you won't hear as much train noise; otherwise, you may want to consider a more modern lodging option; there are plenty nearby.A few particulars to be aware of: Most of the rooms have "European style" bathrooms down the hall, but in recent years they've started assigning dedicated bathrooms for each room, so you most likely won't be sharing with strangers. Rooms do have sinks. A few of the rooms, refered to as "American style," have adjoining bathrooms. The second-floor parlor provides a TV -- most rooms don't have one -- board games, and a chance to meet fellow travelers. There's also a fantastic 2nd-floor balcony stretching across the front, where you can grab a seat in an Adirondack chair to sip your morning coffee or soak up some afternoon sun, all while watching the world go by at the bustling intersection of Bridge Street and Donner Pass Road.If thoughts of train noise and trips down the hall to use the toilet haven't scared you off, this may be the perfect location for your next trip to Truckee and Tahoe!
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July 2023 by mike skls
One the best expensive hamburgers you will really enjoy. The fries were also very good. Even it was busy, the bartender took time to serve our table. The old town atmosphere was also nice.Food & drinks: Hamburger is great and service very good. You could also eat outside and enjoy the mountain air.
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April 2023 by V6300GGjohnm
I came up mid week to ski a few days solo and had stayed at The Truckee Hotel several times before. It was a great stay. The hotel is an original hotel from the late 1800s and is pretty rustic. But the rooms are comfortable and VERY CLEAN. I travel much for business and stay at very fancy hotels -- if that is your experience then skip the hotel. If, however you are interested in an authentic experience and appreciate history and location, then you should go. Moody's Restaurant downstairs is perhaps the best restaurant in Truckee. Super location to walk everywhere and not have to worry about driving home. The hotel has a great lounge to hang out and the place is stocked with coffee and snacks. It reminded me very much of a 3 star hotel in the Alps - very clean, efficient and comfortable. Perfect place to stay!
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April 2023 by Dennisoojyyh hi 5th uhh y hill Morones
We didn't stay at hotel we had a great dinner with great food. The service was fun and
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March 2023 by Chris E.
Would have loved to make a room reservation there, but their website is in a loop. Looked at their June calendar. It clearly says the site can't take online June reservations and to call the hotel. I called and got a snotty little girl on the phone who said that ALL reservations have to be made online, she couldn't assist at all. What kind of customer service is that? When I said the site referred me to the phone #, she informed me that means that ALL of June is booked. I told her the site doesn't indicate that and she basically said she couldn't assist. I used to live in Truckee. It was a great town, but maybe that's changed. We'll be on vacation in the area and I'd hoped to reserve a room. Clearly they aren't interested in any level of superior customer service, and at their room rates, I'd expect a whole lot more. AND, there's no email address. No way to communicate with them other than the non-customer service phone #. I won't make another attempt and will look for lodging with someone who actually wants my business.
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March 2023 by Lauren L.
We did not actually stay here, but made a reservation online. In advance of our stay I had questions about late check in and parking given the snowy conditions. I called 5 times over 3 days and was only ever able to reach the contracted answering service. The answering service agents had no information and no ability to help. Finally I was responded to rudely by text asking me to consider staying at a corporate hotel but not answering any of my questions. Too bad - looked great location and fun historic spot. I just can't drop 450$ without knowing how I'll get in or if there is a place to park given the conditions.
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February 2023 by Grace T.
Don't stay here unless you want to deal with a rude manager and doors that do not lock. They have updated lock systems, but that is only for appearances and will not guarantee your stuff won't be stolen. If you simply turn the handle and push, you don't need any card keys to unlock the doors because they just open. The rooms are also unbearably hot and there is no way to adjust the temperature. Our window screen was also broken so keeping it open wasn't really an option. We brought this up to the manager and she refused to do anything about it and was rude and nasty and threatened to kick us out. Why even bother dealing with hostile hospitality when there are other hotels who are willing to reasonably accommodate their guests?
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February 2023 by memf23
I have never written a negative review in my life, but after the treatment I received last night I have to just warn you all. I have a registered service animal and have a legal right to bring her with me, even to not "pet friendly" hotels. When I notified them of my service animal in person upon my arrival, they told me I had to leave and couldn't stay there. I informed them this was discrimination and was illegal, but the management continued to harass me until I felt so uncomfortable I had to leave the building. They tried to lie about the law around historical buildings and claimed she wasn't a real service animal because she didn't have a vest on (which they aren't required to wear). If you have any type of need or accommodation - DO NOT expect them to help you. Don't stay here if you can avoid it, you'll be supporting a team of absolutely misguided people who don't respect or understand the law. I will say on top of that, the room had basically no heat control and was incredibly loud. Not worth it on any level.
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February 2023 by Michelle Q.
This place is trashy. For $180 a night I could find a better tent to sleep in. Not as pictured on their site. Shared bathroom?! With strangers stuff everywhere. The room smelled, the food was over priced. $33 for pasta with no protein. We don't have a bathroom, TV, fridge, coffee machine, no closet, dresser or desk to put out stuff on. Not sure hot this is listed as a hotel and not a hostel.
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December 2022 by Lisa Burton
BE VERY CAREFUL using your credit card with these people! They keep your credit card number on file and share it with a booking agency. Their booking agency then ‘fraudulently’ books reservations and say to you that YOU booked it, and then proceeds to charge your card. You will be charged a minimum of $75 for a booking fee, and then tells you that you need to deal with your credit card company. The entire thing is a scam and The Truckee Hotel takes Zero responsibility for their part in it. They are not even sorry for the mishap or for sharing your credit card information with an outside source that we are still trying to get the name of. Don’t stay here!
