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January 2024 by Michele Turner
Ever since Nakul left, this post office has struggled. They are chronically understaffed. If you have a package delivered there and it doesn't fit in your box, you likely have to go wait in line at the desk as they are too busy to put a card in your box. Don't expect to get your packages until a few days after they are delivered. The good news is they are too busy to put junk mail in your box. Also, it's far less crowded than Truckee Main.
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October 2023 by Adam Knight
Pretty terrible service here and awful management between the two Truckee post offices. Liable to return your packages with zero effort contacting you. Often don't have packages ready for a couple days.Some staff are very rude so good luck getting someone helpful.
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August 2023 by Sandra S.
Hello post master of the Truckee Post Office!What is going on here? How many lettered and packages will be sent back to sender for no good reason? Will you tell us what the problem is so we can fix it? This is infuriating. Every other delivery service can do their jobs and never send packages back because of the "non existent address" (UPS, FedEx) but USPS refuses to do what they are paid to do.
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August 2023 by Patrick Healy
Looking to mail 3 postcards. That's it. Went to the PO in town and the line was 15 deep so went here six min away, figuring it would be easy. No line and the woman at the counter was very nice. But the "post office" was out of stamps. Not just "postcard" stamps. Regular stamps. What?
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August 2023 by TJ Rentfro
Yet another side effect of a failing town... The postal service here is pathetic. In addition to them being closed irregularly, when they are open, they'll tell you they have your package but just refuse to go get it. The agents here will look to blame being understaffed, and I'm sure they are, but the lack of fulfilling parcel delivery is unacceptable. This office should be closed and the owners of the PO Boxes given a full refund. Absolutely appalling excuse for a post office.
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February 2023 by Nature Boy Ben
This place is horrible, the workers are very unhelpful. They didn’t open my po box for 2-3 weeks after i bought it so all my mail was sent back. I continue to have trouble getting packages or anything through them. I plan to cancel my PO box
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January 2023 by Jp De la Cruz
Bad place to deliver your package!!! Go to boss office or UPS instead. 100% no problem!!!
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December 2022 by Tara Russell
Nightmare of a post office. This is by far one of the worst post offices I’ve had to deal with. Really regret getting a P.O. Box here. Don’t recommend. Use a someone else for mailing needs. They constantly loose packages or take days upon days to receive “delivered” packages. Actually office is hardly open. No one to answer questions or give correct information. Another location in town also just as bad, no communication between the two offices. Both are dirty and messy. Half of the staff truly hate their jobs. Quite sad.I have many member of my family that work for the postal service and I hate to rag on it but something needs to be done here.
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December 2022 by BigBadDaddy Bob
The post office is definitely struggling because they don't have enough people to keep it open even though they say open on their hours on their website they're always closed you can't do anything other than access your post office box. It's bad enough they can't deliver to the neighborhood's and make us get a post office box the least they can do is staff the office. It's definitely an antiquated service. However if you can catch the guy there when he's rarely there he does give very good customer service.
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October 2022 by Edi Lou A.
If I could give less stars I would. I haven't received mail in over 6 weeks. All of my packages have been returned for no good reason. And now that I've finally received a package, they aren't open for me to retrieve it. When I speak to the postal workers, no one is able to explain why I haven't received mail or why my packages have been returned for no reason. All of my packages and mail have been addressed correctly, I know how the postal systems work in the Tahoe area. What am I even paying for?!
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October 2022 by Paul K
Closed for Lunch. That info is not on their web site.
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March 2022 by rz
Nakul is the best post office employee I've met out of any post office anywhere.
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December 2021 by Studek
All you could ask for in a post office. Nakul brings amazing energy into the place and I genuinely feel that he cares about whether or not a piece of mail gets to me or not.
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December 2021 by Shawna M.
The new post master has been here since I returned a year and a half ago and is a great guy. The post office is clean. Service is relatively quick and painless. And he remembers who comes in which is nice and makes you feel valued.
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October 2020 by Cz
Nakul is the man. Slow package processing does happen, but the small town vibe is still alive here.
