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March 2023 by Barbara Novinger
Quick and painless!
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January 2023 by Sevak Keshishyan
This place is notoriously disorganized and falsely advertised discounts for Cornish hen and the cashier called me a lier and even after I showed her where I got the picture of a discount add she didn't even have the decency to apologize...I could name the cashier for being so rude but hopefully she learned a lesson....the Vons in Tujunga is much better!
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April 2021 by Lucy G.
Albertsons is only as good as the people that work there, not to exclude the food and prices of course. I was there today and had to ask a question at checkout with Mindy. Wow is this girl RUDE, no patience, and condescending. Charges me for bags as didn't ask me first. She does not belong in the service industry. Whoever hired her gets an "F". On the other hand a cashier named Patricia is very nice and helpful. Great attitude as she belongs in the service industry.
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April 2021 by Robert B.
Customer service at this store is good from some employees but horrible from upper management. The sushi is good occasionally so I decided to get a few rolls for lunch today but when I got back and started eating I realized the avocado they used was black and brown, far past it's shelf life and they specifically put one piece of sushi showing that looked good to trick you into buying it even thought the rest of the roll is disgusting. On top of that the rice was as hard as a rock. Honestly not sure if they even cooked it. This is not even close to the first time this has happened and every time I've complained about it they don't even say sorry they say it's my fault for not looking at it first(even though they actively hide the bad parts). Not only is the "fresh food" not fresh I've also purchased an unacceptable amount of expired items from them in the past few months and am continuing to find expired items on the shelves literally every single time I visit. The fact that they are perfectly happy to sell expired products and rotten food to people is disgraceful.
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April 2021 by suzy beal
The two managers are super helpful, bend over backwards to alleviate a patient's problems. Unlike Rite Aid and Vons they don't make mistakes (such as giving wrong medication, wrong dose, wrong name, wrong date) or make up excuses for not having medication in stock. They DO explain how to navigate insurance and offer suggestions on how to save money, explain how medications work - and offer empathy and concern. I have a powerful advocate in the Albertsons pharmacy staff.
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April 2021 by Alex Robert Aguirre
There Pharmacy is awesome had my Covid shot there and everyone was very professional and following all social distancing
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November 2020 by Rose G.
Okay honestly I am very disgusted and disappointed with my local Albertsons. It's literally down my street and my go to for groceries and I spend minimum 200 for each visit. This last visit half the things I purchased were expired. The expiration date for the cheese I purchased was September and we are currently in November. The berries were super soggy.. I guess it's my fault for blindly trusting the products are fresh and ready to go. Will definitely NOT be bringing business here anymore. I'm also letting friends and family living near me know the situation as well.
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October 2020 by Kill C.
If you would like to socially distance, this is your store. Aisles are wide and barely anyone there. There's also an In and Out across the street. Parking is plentiful and staff is amazing.
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August 2020 by Barbara Falke
Love this place! Best employees!!! Like family!
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June 2020 by Brian S.
This is a good grocery store. During the recent shelf-emptying tribulations caused by panic Covid-19 buying, this store still had plenty of stock. This is before the mandatory mask-wearing phase of the pandemic. When social distancing became the fad, this store was nice because of it's high ceiling, low aisles, and spaciousness. You could spread out easily without being crowded here. They maintained good prices and plenty of inventory. The bakery and dairy sections are a little weak, but overall I think it's a good go-to grocery store.
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May 2020 by Brian F.
I have been going to this store for several months now that the Coronavirus has been around, this store is huge and has less people than where I live in burbank, if you. Go early on weekends it's less people and safer to me, I find things here I can't find anywhere else, my only complaint is prices are higher than Walmart and Vallarta !
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December 2019 by Christine A.
I really like this location. It's one of the largest Albertsons. I like the comfort of the old-style feel of this location. There is so much parking. I've come on a weekend afternoon and it's not very busy. I enjoy have the elbow room of walking down the aisles and browsing without it being crowded with people stopping in the middle, leaving their cart and causing aisle congestion. There is a wide range of fresh produce and non-dairy products. I was excited to see a variety of Almond creamers instead of just one standard flavor like the other grocery stores. This location is fully stocked. It's literally a one-stop shop and I can find everythign I need.
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December 2019 by Megan Burgess
Waaaaaay better than any CVS, that’s for sure.
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November 2019 by Farhana N.
Had the most pleasant customer service here. They didn't have the organic shelf stable rice milk I was looking for, so I can't rate five stars but the woman who was my cashier was so sweet. Hispanic woman, she's short, teased blonde hair. Even her bagger who was a larger Hispanic male, bald head and goatee was great. They were cracking jokes with me, I couldn't believe I haven't been in this store for so long. A bad experience with supervisor Maria down at Vons Tujunga is what forced me to come here. I refuse to go back to Vons and be mistreated by Maria or anyone else for that matter. I work too hard. Once upon a time I used to come to this Albertsons frequently. I was the woman that the local homeless community called the sandwich lady. Melinda? I believe that was the name of the supervisor at Albertsons. A middle aged Caucasian woman. This was at least 8 years ago, possibly more. She knew I was feeding the homeless and would help me get good deals on day old bakery products. Melinda became terminally ill if I'm not mistaken, then she disappeared. I think that's when I stopped coming to this Albertsons. I believe I let my imagination run wild with what may have happened to Melinda and just kind of moved on so I wouldn't have to think about it. The same happened with my quest to feed the homeless. From Murdock to JoJo, Pig to Patty, once one of my favorites was found deceased in the field near the Y it crushed my spirits and I had to move on to other endeavors. Assisting the elderly and disabled is what I do now. That involves lots of shopping. I normally would go to Vons. It's convenient, but the atmosphere there has completely changed. They allow employees to disrespect you, ignore you, and mistreat you without fear of losing their job. My experience here was completely different. It brought me back to the good old days when Melinda was here and would embrace me with open arms. I definitely wouldn't get hugged at Vons. Not that I'd want a hug from Maria, but basic customer service with a smile should always be mandatory! That's what I got here at Albertsons Tujunga. Kudos to the cashier. I lost my receipt and I'm just not good with names. She wears glasses. Very sweet. Thank you to her and her bagger. They've given me a bit of renewed faith. Two Hispanic employees treated me with the utmost respect. Unlike the Hispanic employee at their sister store. I genuinely believed this was a race issue. I'm now convinced it's just Maria. She's a ***** regardless of race.
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October 2019 by Eric K.
My family has been shopping at this location for the past 23 years, but no more. We would boast that no one has the quality of service and products of Albertsons, but I guess that also no longer applies. Today my wife went to get flowers and had the worse experience ever. She picked up couple of flowers and baby breaths to be wrapped at the floral dept and the lady helping, was clueless of what to do, and claimed she was filling in for the regular attendee. This is after she passed her couple of times without acknowledgement and finally asked if my wife needed assistance. Upon picking a fancy wrapping paper, the lady commented, that it was an additional cost which my wife then picked just picked the basic, clear regular transparent wrap. Upon checkout the cashier charged her an extra $5 and when my wife asked why as it used to be complimentary, the cashier replied "nothing is free" in an condescending manner. Albertsons needs to properly cross train it's team members to be courteous and understand that they're not the only game in town- specially in this economy.
